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Brother DCP1200 manual Hot! Hot, Printer Jam, Paper is Jammed in the Multi-purpose Paper Cassette

Models: DCP1200

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Page 116

Printer Jam

Before you can clear a printer jam error, you must find out where the paper is stuck. See the following three types of paper jams.

WARNING

Do not use force to pull the jammed paper from the paper tray because you may damage the machine and cause toner to scatter on the next printed pages.

After you use the machine, some internal parts are extremely HOT! When you open the front cover, never touch the shaded parts shown in the following diagram.

HOT! HOT!

Front view

Rear view

Paper is Jammed in the Multi-purpose Paper Cassette

1Pull the paper cassette out of the

machine.

2 Remove any crinkled sheets.

3Adjust the guides to fit.

4Press down the paper to flatten it in the paper cassette.

5Reinstall the paper cassette.

11 - 4

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Page 116

Image 116

Brother DCP1200 manual Hot! Hot, Printer Jam, Paper is Jammed in the Multi-purpose Paper Cassette

Contents

OWNER’S MANUAL If You Need to Call Customer Service Compilation and Publication NoticePlease complete the following information for future reference Model Number DCPFrequently Asked Questions FAQs For Customer ServiceBrother Numbers Brother fax-back systemDescription Ordering Accessories and SuppliesCanada For USA and Canada Disclaimer-User Installation of Memory BoardsNotice - Disclaimer of Warranties BROTHER THREE YEAR LIMITED HARDWARE WARRANTY For USA Only What is NOT covered This warranty is VOIDExchange Service What to do if you think your Product is defectiveC o p i e r / P r i n t e r L I M I T E D W A R R A N T Y U S A BROTHER THREE YEAR LIMITED HARDWARE WARRANTY For USA OnlyLimitations L I M I T E D W A R R A N T Y C A N A D A BROTHER DIGITAL COPIER/PRINTER MACHINE LIMITED WARRANTYFor Canada Only Table of Contents AssemblyMaking Copies Getting to Know Your Digital Copier/PrinterConnecting to a PC For Printing/Scanning For Apple New Power Macintosh G3 or iMac Using aUsing the Brother Printer Driver with Your Apple New PowerPrint Operations from the Control Panel Printing from DOSUsing the Windows Based Brother Control Center Using the Control Panel Keys For Windows 95/98 andUsing ScanSoft PaperPort and ScanSoft TextBridge Using Brother TWAIN Scanner Driver with Your Apple10-1 Additional Memory for Printing and ScanningStandard Telephone and FCC Notices For 120V Models Only To access the Scanner Configurations screenSpecifications Troubleshooting and Routine Maintenance11-1 12-1Finding Information Using this ManualGetting to Know Your Digital Copier/Printer 6 Copy Mode and Indicators 7 Option and Indicators8 Enlarge Temporary Setting DCP-1200 Control Panel Overview9 Reduce Temporary Setting 11 Contrast Temporary Setting15 Job Cancel 10 Paper SizeUsing the ADF Automatic Document Feeder 4 Pull up the document stopperREADY Using the Scanner GlassClose the document cover Table of Options MenuPaper Size Factory SettingMake sure you have the following items AssemblyPacking List NO! NO ! NO IMPORTANT SAFETY INSTRUCTIONSChoosing a Location Lock Unlock Release the Scanner LockScanner Lock Lever Assembly Installing the Drum Unit Assembly with Toner CartridgeMulti-purpose Paper Cassette and Cassette #2 Accessory Acceptable PaperManual Feed Slot Front Output BinLoading Paper in the Multi-purpose Paper Cassette Connect the Power Cord Use the Manual Feed Slot for Special PaperSetting the Sleep Mode Initial SetupSetting the Beeper Volume Checking the Drum Life Setting the Print DensityToner Save 2 - 10 A S S E M B L Y Setting Paper SizeTurning On Cassette #2 Setting Cassette Usage 3.CASSETTE USAGE2 - 12 A S S E M B L Y Using the ADF Automatic Document Feeder Making CopiesInserting Originals for Copying Original is Face Up in the ADFUsing the Scanner Glass Close the document coverREADY M A K I N G C O P I E SPaper Size Copy SettingsCopy Contrast Temporary Setting Reduce Temporary Setting Copying a Photograph Enlarge Temporary SettingCopy Mode Temporary Setting Multiple Copies Using the ADF Multiple Copies Using the Scanner GlassCopy Operations Copying One PageUsing the ADF to Sort Multiple Copies Stacking Multiple CopiesSpecial Copy Options 4in12in1 PosterM A K I N G C O P I E S PageMaking Special Copies M A K I N G C O P I E S Connecting to a PC For Printing/Scanning Before You Begin For WindowsOnlyIf You Don’t Have a CD-ROM Drive From within Canada From within MontrealConnections Computer RequirementsConnecting the Bundled Parallel Cable For Windows Only Choosing the Software to Install Install Printer and Scanner Drivers For Windows OnlyInstall Printer Driver For Power Macintosh G3 or iMac Only Install Scanner Driver For Power Macintosh G3 or iMac Only4 Select Recommended and click Next Installing Printer and Scanner DriversFor Windows -Based PC Using a USB Cable C O N N E C T I N G T O A P C Installing Brother Drivers Using a USB Cable4 Make sure Specify a location is selected and click Next the Brother CD-ROM and click Finish 5 Select Recommended and click NextBrother USB Composite Device and click Next C O N N E C T I N G T O A P C 10 Select Recommended and click Next11 Select Specify a location and click Next USB driver is completed, click Finish Brother USB Port and click Next12 Confirm the choice is 15 Type Brother Printer as the name of Printer name and click Next16 Select Yes Recommended to print a Test Page and click Finish 17 After test page has printed, click YesTrue Type Fonts For Windows -Based PC Using the Bundled Parallel Cable A window appears listing the options Helpful Hints for Windows 3.1x or Windows 95/98 For Apple New Power Macintosh G3 or iMac Using a USB Cable with Before You Install the Brother DriversInstalling Brother Printer and Scanner Drivers Mac OS 8.5/8.63 Click Windows 3.1/95/98/NT To Access the On-Line Documentation2 Under Facsimile/Multi-Function/Phone System banner, click Software Special Printing Features 5PrintingFor Windows Only Windows PrintingPage Multi-purpose Paper Cassette Two-Sided Printing Manual Duplex5 - 4 P R I N T I N G Front Output BinManual Feed Slot Loading One Sheet of Paper at a Time Loading More than One Sheet of Paper at a TimePrinting on Thicker Paper and Card Stock Simultaneous Printing While Copying or Scanning Printing Documents5 Choose one of the following Paper Source options Job Cancel Using the Menu KeyPrint Operations from the Control Panel Printing the Internal FontPrinting a Configuration List Restoring Factory Default SettingsPrinting a Test Page 5 - 10 P R I N T I N GHow to Use the Copier/Printer with Your DOS Application Software Printing from DOSPrinting PC Data in Hexadecimal What Does the Remote Printer Console Do?Printer Status Monitor Program Installing the Remote Printer ConsoleRemote Printer Console Main Program Using the Remote Printer Console Main Program Alt + DAlt + P Alt + CPrinter Setup Category Print Setup SectionRemote Printer Console Current Printer Status InformationOther Configuration Page Setup SectionFont Configuration Using the Printer Status Monitor Program Console Configuration Category6Scanning Scan Image6 - 2 S C A N N I N G Scan/OCRScan to E-mail Using ScanSoft PaperPort and ScanSoft TextBridge For Windows Only ScanSoft PaperPort for BrotherViewing Items in PaperPort Organizing Your Items in FoldersLinks to Many Other Applications Scanning a Document Importing Items from Other ApplicationsExporting Items in Other Formats TWAIN COMPLIANTAccessing the Scanner Scanning a Document into the PCColor Type Settings in the Scanner WindowResolution Adjust SizeCustom PaperHow to Use PreScan to Adjust an Image Importing Images Exporting Images in Other FormatsAccessing the Scanner Settings in the Scanner WindowResolution Gray Scale Black & White, Gray, Error Diffusion, True Gray Scanning a Document into Your Macintosh or iMacColor Type ImageResolution Contrast MiscellaneousBrightness Scanning Area Business Card SizeHow to Use PreScan to Adjust an Image 6 - 16 S C A N N I N GFor Windows 95/98 and NT 4.0 Only Using the Windows Based Brother Control CenterBrother Control Center How to Turn Off AutoLoad AutoLoad the Brother Control CenterScanning Operations Brother Control Center FeaturesAuto Configuration Copy Operations Scanner Settings for Scan and Copy ButtonsGlobal Settings Setting Up the Scanner Configurations To access the Scanner Configurations screenInitiating an Operation from the Control Center Screen Faxing, Filing and Copying Text for OCR Photos Photos High QualityScanner Settings Scan to FileDestination Folder Send Scan to E-mail Email ApplicationScanner Settings 7 - 8 U S I N G B R O T H E R C O N T R O L C E N T E RShow QuickSend Menu File AttachmentsConversion Options QuickSend List 7 - 10 U S I N G B R O T H E R C O N T R O L C E N T E RScanner Settings Send Scan to Word ProcessorWord Processor The Preferences window will appear Select your setting and click OK Scanner Settings User Defined ButtonTarget Application Copy Settings Copy / Two on One CopyScanner Settings 7 - 14 U S I N G B R O T H E R C O N T R O L C E N T E RUsing Automatic E-Mail Printing Main FeaturesFor Windows 95/98 Only Before You Use this SoftwareU S I N G A U T O M A T I C E - M A I L P R I N T I N G 3 Click Windows 3.1 / 95 / 98 / NTTo Access the On-Line Documentation Optional Accessories Additional Memory for Printing and ScanningPaper Cassette #2 Option Standard MemoryO P T I O N A L A C C E S S O R I E SENERGY STAR Compliance Statement Important InformationStandard Telephone and FCC Notices For 120V Models Only Laser Safety For 110-120V Models Only Important-About the Interface CableIndustry Canada Compliance Statement For Canada Only FDA RegulationsImportant Safety Instructions Trademarks Troubleshooting and Routine Maintenance TroubleshootingError Messages Error MessageError Messages Error MessageMACHINE ERROR PLS CLEAN DRUMDocument Jams and Paper Jams Document Jam in the Top of the ADF UnitDocument Jam Inside the ADF Unit 4 Close the ADF coverPaper is Jammed in the Multi-purpose Paper Cassette HOT! HOTPrinter Jam Paper is Jammed near the Drum Unit Paper is Jammed in the Fuser UnitIf You Are Having Difficulty with Your Machine DifficultySuggestions Copy Quality Difficulties General Printing DifficultiesDifficulty SuggestionsGeneral Printing Difficulties Continued Scanning Difficulties Software DifficultiesDOS Setup Printing Difficulties command lines in the win.ini file or theDifficulty SuggestionsDOS Setup Printing Difficulties Continued Paper Handling Difficulties DifficultySuggestions Print Quality DifficultiesDifficulty SuggestionsPrint Quality Difficulties Continued Black PageDifficulty SuggestionsGhost Images Example of RegularRoutine Maintenance Cleaning the ScannerCleaning the Printer Cleaning the Drum Unit Replacing the Toner CartridgeToner Empty Indicator How to Replace the Toner Cartridge5 Remove the protective cover Replacing the Drum Unit Follow these steps to replace the drum unit 5.DRUM LIFE Checking the Drum LifePage 12Specifications Paper Cassette and Cassette #2 AccessoryProduct Description PaperTemperature Power SourcePower Consumption DimensionsSymbol Sets/Character Sets HP modeTrue Type Fonts on CD-ROM Resident FontsHP LaserJet IIP 12 - 4 S P E C I F I C A T I O N SInterface Parallel InterfaceUSB Universal Serial Bus Interface Pin Assignment12 - 6 S P E C I F I C A T I O N S Index telephone answering device Applememory full. See error messages on LCD questions. See Brother Fax-Back System assembly. See assembly of MFC simultaneous Printing/Copyingsuggestions. See troubleshooting I N D E Visit us on the World Wide Web