Paper is Jammed near the Drum Unit
1Open the front cover.
2Remove the drum unit but do not force it if it cannot be removed easily. Instead, pull the edge of the jammed paper from the paper cassette.
3Gently pull out the jammed paper.
4Reinstall the drum unit.
5Close the front cover.
Paper is Jammed in the Fuser Unit
1 Open the rear cover.
2 Pull out jammed paper. When you have to pull paper out the back of the machine, the fuser may get dirty with toner powder causing the next few printed page(s) to look messy. Print a few copies of the test page until the pages print clearly.
3Close the rear cover.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E | 11 - 5 |
