Brother DCP1200 manual Error Messages, Cause, Action, Cover Open, Document Jam, Machine Error

Error Messages

Error Message	Cause	Action
COVER OPEN	The front cover is not	Close the front cover
	completely closed.	completely.
DOCUMENT JAM	Documents were not inserted	See “Document Jams and
	or fed properly.	Paper Jams”, page 11-3.
MACHINE ERROR XX	The machine has a	Press Stop . Call Brother
/ PRESS STOP KEY	mechanical problem.	Customer Service.
		USA: 1-800-284-4329
		From within Canada:
			1-800-853-6660
		From within Montreal:
			1-514-685-6464
MEMORY FULL	You can’t store data in the	■ To print the data that
	memory.	remains in memory:
		If you are printing,
		press Job Cancel .
		—OR—
		If you are copying,
		press Stop .
		■	Reduce the print
			resolution or reduce
			the complexity of your
			document.
		■	Expand the printer
			memory by ordering
			a Memory Expansion
			Board. See “Ordering
			Accessories and
			Supplies”, page ii.
NO DOCUMENT	You tried to copy or scan	Place your original in the
	without inserting your	ADF or on the scanner glass.
	original.
PLS CLEAN DRUM	The primary corona wire of	Clean the primary corona
	the drum unit is dirty.	wire of the drum unit.
		(See page 11-17.)
PRINTER JAM	The paper is jammed in the	See “Printer Jam” page 11-4.
	machine.
TONER EMPTY	The toner cartridge is not	Install a toner cartridge in
	installed or not installed	the drum unit.
	correctly.	—OR—
	—OR—	Reinstall the toner cartridge
	Toner is used up and	correctly.
	printing is not possible.	Replace the toner cartridge
		with a new one.
		(See page 11-14.)

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