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Brother DCP1200 manual 11-1, Specifications, 12-1, Troubleshooting and Routine Maintenance

Models: DCP1200

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	11		....................Troubleshooting and Routine Maintenance	11-1
	11		Troubleshooting	11-1
			................................................................................Error Messages
			Document Jams and Paper Jams	11-3
			Document Jam in the Top of the ADF Unit	11-3
			Document Jam Inside the ADF Unit	11-3
			Printer Jam	11-4
			Paper is Jammed in the Multi-purpose Paper Cassette	11-4
			Paper is Jammed near the Drum Unit	11-5
			Paper is Jammed in the Fuser Unit	11-5
			If You Are Having Difficulty with Your Machine	11-6
			Routine Maintenance	11-12
			Cleaning the Scanner	11-12
			Cleaning the Printer	11-13
			Cleaning the Drum Unit	11-14
			Replacing the Toner Cartridge	11-14
			Toner Empty Indicator	11-15
			How to Replace the Toner Cartridge	11-15
			Replacing the Drum Unit	11-17
			Checking the Drum Life	11-19
	12		Specifications	12-1
			Specifications	12-1
			Product Description	12-1
			.................................................................................................Paper
			Paper Cassette (and Cassette #2 Accessory)	12-1
			Manual Feed Slot	12-1
			Consumable Items	12-1
			Machine	12-2
			Printer	12-2
			True Type Fonts on CD-ROM	12-3
			Resident Fonts	12-3
			Symbol Sets/Character Sets	12-3
			HP LaserJet IIP	12-4
			Interface	12-5
			Parallel Interface	12-5
			USB (Universal Serial Bus) Interface	12-5
			Index	I-1

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T A B L E O F C O N T E N T S

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Brother DCP1200 manual 11-1, Specifications, 12-1, Troubleshooting and Routine Maintenance

Contents

OWNER’S MANUAL Please complete the following information for future reference If You Need to Call Customer ServiceCompilation and Publication Notice Model Number DCPBrother Numbers Frequently Asked Questions FAQsFor Customer Service Brother fax-back systemDescription Ordering Accessories and SuppliesCanada For USA and Canada Disclaimer-User Installation of Memory BoardsNotice - Disclaimer of Warranties Exchange Service BROTHER THREE YEAR LIMITED HARDWARE WARRANTY For USA OnlyWhat is NOT covered This warranty is VOID What to do if you think your Product is defectiveC o p i e r / P r i n t e r L I M I T E D W A R R A N T Y U S A BROTHER THREE YEAR LIMITED HARDWARE WARRANTY For USA OnlyLimitations L I M I T E D W A R R A N T Y C A N A D A BROTHER DIGITAL COPIER/PRINTER MACHINE LIMITED WARRANTYFor Canada Only Making Copies Table of ContentsAssembly Getting to Know Your Digital Copier/PrinterConnecting to a PC For Printing/Scanning For Apple New Power Macintosh G3 or iMac Using aPrint Operations from the Control Panel Using the Brother Printer Driver with Your AppleNew Power Printing from DOSUsing ScanSoft PaperPort and ScanSoft TextBridge Using the Windows Based Brother Control CenterUsing the Control Panel Keys For Windows 95/98 and Using Brother TWAIN Scanner Driver with Your AppleStandard Telephone and FCC Notices For 120V Models Only 10-1Additional Memory for Printing and Scanning To access the Scanner Configurations screen11-1 SpecificationsTroubleshooting and Routine Maintenance 12-1Finding Information Using this ManualGetting to Know Your Digital Copier/Printer 8 Enlarge Temporary Setting 6 Copy Mode and Indicators7 Option and Indicators DCP-1200 Control Panel Overview15 Job Cancel 9 Reduce Temporary Setting11 Contrast Temporary Setting 10 Paper SizeUsing the ADF Automatic Document Feeder 4 Pull up the document stopperREADY Using the Scanner GlassClose the document cover Paper Size Table of OptionsMenu Factory SettingMake sure you have the following items AssemblyPacking List NO! NO ! NO IMPORTANT SAFETY INSTRUCTIONSChoosing a Location Lock Unlock Release the Scanner LockScanner Lock Lever Assembly Installing the Drum Unit Assembly with Toner CartridgeManual Feed Slot Multi-purpose Paper Cassette and Cassette #2 AccessoryAcceptable Paper Front Output BinLoading Paper in the Multi-purpose Paper Cassette Connect the Power Cord Use the Manual Feed Slot for Special PaperSetting the Sleep Mode Initial SetupSetting the Beeper Volume Checking the Drum Life Setting the Print DensityToner Save 2 - 10 A S S E M B L Y Setting Paper SizeTurning On Cassette #2 Setting Cassette Usage 3.CASSETTE USAGE2 - 12 A S S E M B L Y Inserting Originals for Copying Using the ADF Automatic Document FeederMaking Copies Original is Face Up in the ADFREADY Using the Scanner GlassClose the document cover M A K I N G C O P I E SPaper Size Copy SettingsCopy Contrast Temporary Setting Reduce Temporary Setting Copying a Photograph Enlarge Temporary SettingCopy Mode Temporary Setting Copy Operations Multiple Copies Using the ADFMultiple Copies Using the Scanner Glass Copying One PageSpecial Copy Options Using the ADF to Sort Multiple CopiesStacking Multiple Copies 4in1M A K I N G C O P I E S 2in1Poster PageMaking Special Copies M A K I N G C O P I E S If You Don’t Have a CD-ROM Drive Connecting to a PC For Printing/ScanningBefore You Begin For WindowsOnly From within Canada From within MontrealConnections Computer RequirementsConnecting the Bundled Parallel Cable For Windows Only Install Printer Driver For Power Macintosh G3 or iMac Only Choosing the Software to InstallInstall Printer and Scanner Drivers For Windows Only Install Scanner Driver For Power Macintosh G3 or iMac Only4 Select Recommended and click Next Installing Printer and Scanner DriversFor Windows -Based PC Using a USB Cable C O N N E C T I N G T O A P C Installing Brother Drivers Using a USB Cable4 Make sure Specify a location is selected and click Next the Brother CD-ROM and click Finish 5 Select Recommended and click NextBrother USB Composite Device and click Next C O N N E C T I N G T O A P C 10 Select Recommended and click Next11 Select Specify a location and click Next USB driver is completed, click Finish Brother USB Port and click Next12 Confirm the choice is 16 Select Yes Recommended to print a Test Page and click Finish 15 Type Brother Printeras the name of Printer name and click Next 17 After test page has printed, click YesTrue Type Fonts For Windows -Based PC Using the Bundled Parallel Cable A window appears listing the options Helpful Hints for Windows 3.1x or Windows 95/98 Installing Brother Printer and Scanner Drivers For Apple New Power Macintosh G3 or iMac Using a USB Cable withBefore You Install the Brother Drivers Mac OS 8.5/8.63 Click Windows 3.1/95/98/NT To Access the On-Line Documentation2 Under Facsimile/Multi-Function/Phone System banner, click Software For Windows Only Special Printing Features5Printing Windows PrintingPage Multi-purpose Paper Cassette Two-Sided Printing Manual Duplex5 - 4 P R I N T I N G Front Output BinManual Feed Slot Loading One Sheet of Paper at a Time Loading More than One Sheet of Paper at a TimePrinting on Thicker Paper and Card Stock Simultaneous Printing While Copying or Scanning Printing Documents5 Choose one of the following Paper Source options Print Operations from the Control Panel Job CancelUsing the Menu Key Printing the Internal FontPrinting a Test Page Printing a Configuration ListRestoring Factory Default Settings 5 - 10 P R I N T I N GPrinting PC Data in Hexadecimal How to Use the Copier/Printer with Your DOS Application SoftwarePrinting from DOS What Does the Remote Printer Console Do?Printer Status Monitor Program Installing the Remote Printer ConsoleRemote Printer Console Main Program Alt + P Using the Remote Printer Console Main ProgramAlt + D Alt + CRemote Printer Console Printer Setup CategoryPrint Setup Section Current Printer Status InformationOther Configuration Page Setup SectionFont Configuration Using the Printer Status Monitor Program Console Configuration Category6Scanning Scan Image6 - 2 S C A N N I N G Scan/OCRScan to E-mail Using ScanSoft PaperPort and ScanSoft TextBridge For Windows Only ScanSoft PaperPort for BrotherViewing Items in PaperPort Organizing Your Items in FoldersLinks to Many Other Applications Exporting Items in Other Formats Scanning a DocumentImporting Items from Other Applications TWAIN COMPLIANTAccessing the Scanner Scanning a Document into the PCColor Type Settings in the Scanner WindowResolution Custom AdjustSize PaperHow to Use PreScan to Adjust an Image Importing Images Exporting Images in Other FormatsResolution Gray Scale Black & White, Gray, Error Diffusion, True Gray Accessing the ScannerSettings in the Scanner Window Scanning a Document into Your Macintosh or iMacColor Type ImageResolution Contrast MiscellaneousBrightness Scanning Area Business Card SizeHow to Use PreScan to Adjust an Image 6 - 16 S C A N N I N GFor Windows 95/98 and NT 4.0 Only Using the Windows Based Brother Control CenterBrother Control Center How to Turn Off AutoLoad AutoLoad the Brother Control CenterScanning Operations Brother Control Center FeaturesAuto Configuration Copy Operations Scanner Settings for Scan and Copy ButtonsGlobal Settings Initiating an Operation from the Control Center Screen Setting Up the Scanner ConfigurationsTo access the Scanner Configurations screen Faxing, Filing and Copying Text for OCR Photos Photos High QualityScanner Settings Scan to FileDestination Folder Scanner Settings Send Scan to E-mailEmail Application 7 - 8 U S I N G B R O T H E R C O N T R O L C E N T E RShow QuickSend Menu File AttachmentsConversion Options QuickSend List 7 - 10 U S I N G B R O T H E R C O N T R O L C E N T E RScanner Settings Send Scan to Word ProcessorWord Processor The Preferences window will appear Select your setting and click OK Scanner Settings User Defined ButtonTarget Application Scanner Settings Copy SettingsCopy / Two on One Copy 7 - 14 U S I N G B R O T H E R C O N T R O L C E N T E RFor Windows 95/98 Only Using Automatic E-Mail PrintingMain Features Before You Use this SoftwareU S I N G A U T O M A T I C E - M A I L P R I N T I N G 3 Click Windows 3.1 / 95 / 98 / NTTo Access the On-Line Documentation Paper Cassette #2 Option Optional AccessoriesAdditional Memory for Printing and Scanning Standard MemoryO P T I O N A L A C C E S S O R I E SENERGY STAR Compliance Statement Important InformationStandard Telephone and FCC Notices For 120V Models Only Industry Canada Compliance Statement For Canada Only Laser Safety For 110-120V Models OnlyImportant-About the Interface Cable FDA RegulationsImportant Safety Instructions Trademarks Error Messages Troubleshooting and Routine MaintenanceTroubleshooting Error MessageMACHINE ERROR Error MessagesError Message PLS CLEAN DRUMDocument Jam Inside the ADF Unit Document Jams and Paper JamsDocument Jam in the Top of the ADF Unit 4 Close the ADF coverPaper is Jammed in the Multi-purpose Paper Cassette HOT! HOTPrinter Jam Paper is Jammed near the Drum Unit Paper is Jammed in the Fuser UnitSuggestions If You Are Having Difficulty with Your MachineDifficulty Copy Quality Difficulties General Printing DifficultiesGeneral Printing Difficulties Continued Scanning Difficulties DifficultySuggestions Software DifficultiesDifficulty DOS Setup Printing Difficultiescommand lines in the win.ini file or the SuggestionsSuggestions DOS Setup Printing Difficulties Continued Paper Handling DifficultiesDifficulty Print Quality DifficultiesPrint Quality Difficulties Continued DifficultySuggestions Black PageGhost Images DifficultySuggestions Example of RegularRoutine Maintenance Cleaning the ScannerCleaning the Printer Cleaning the Drum Unit Replacing the Toner CartridgeToner Empty Indicator How to Replace the Toner Cartridge5 Remove the protective cover Replacing the Drum Unit Follow these steps to replace the drum unit 5.DRUM LIFE Checking the Drum LifePage Product Description 12SpecificationsPaper Cassette and Cassette #2 Accessory PaperPower Consumption TemperaturePower Source DimensionsTrue Type Fonts on CD-ROM Symbol Sets/Character SetsHP mode Resident FontsHP LaserJet IIP 12 - 4 S P E C I F I C A T I O N SUSB Universal Serial Bus Interface InterfaceParallel Interface Pin Assignment12 - 6 S P E C I F I C A T I O N S Index telephone answering device Applememory full. See error messages on LCD questions. See Brother Fax-Back System assembly. See assembly of MFC simultaneous Printing/Copyingsuggestions. See troubleshooting I N D E Visit us on the World Wide Web