Troubleshooting and Routine Maintenance
153
B
Comm.Error Poor telephone line quality
caused a communication error.
Send the fax again or connect the machine
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
Connection Fail You tried to poll a fax machine
that is not in Polled Waiting mode.
Check the other fax machine's polling
setup.
Cover is Open The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Remaining Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Disconnected The other person or other
person's fax machine stopped the
call.
Try to send or receive again.
Document Jam The document was not inserted or
fed properly, or the document
scanned from the ADF was too
long.
See Using the ADF on page 22.
See Document jam on page 159.
DR Mode in Use The machine is set to Distinctive
Ring mode. You cannot change
the Receive Mode from Manual to
another mode.
Set Distinctive Ring to off. (See Turning off
Distinctive Ring on page 71.)
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Image Too Long. The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned image.
Image Too Small. The size of your photo is too small
to trim.
Choose a larger image.
Ink low One or more of the ink cartridges
are running out of ink. If a sending
machine has a color fax, your
machine's ‘handshake’ will ask
that the fax be sent as black &
white. If the sending machine has
the ability to convert it, the color
fax will be printed at your machine
as a black & white fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Ordering
accessories and supplies on page ii and
Replacing the ink cartridges on page 162.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Error Message Cause Action