Troubleshooting and Routine Maintenance
155
B
Out of Memory The machine's memory is full. Fax sending or copy operation in
progress
Do one of the following:
Press Stop/Exit and wait until the other
operations in progress finish and then
try again.
Clear the data in the memory. To gain
extra memory, you can turn off Memory
Receive. (See Receiving faxes into
memory when the paper tray is empty
(Black & White only) on page 55.)
Print the faxes that are in the memory.
(See Printing a fax from the memory
on page 55.)
The memory card or USB flash
memory drive you are using does
not have enough free space to
scan the document.
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
Paper Jam Paper is jammed in the machine. Open the Outer Back Cover and Inner
Back Cover (at the back of the machine)
and remove the jammed paper. (See
Printer jam or paper jam on page 160.)
Make sure the paper length guide is set to
the paper size. Do not extend the paper
tray when you load A5 or smaller size
paper.
Replace Ink One or more of the ink cartridges
are empty.
Replace the empty ink cartridge. (See
Replacing the ink cartridges on page 162.)
Unable to Clean XX The machine has a mechanical
problem.
OR
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and look on the
left, middle and right hand side under the
covers for foreign objects and paper
scraps. If the error message continues,
disconnect the machine from the power for
several minutes, then reconnect it. (The
machine can be turned off for
approximately 24 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax Journal
report on page 157.)
Error Message Cause Action