User’s Guide
Preface
Trademarks
Copyright
Set-Up Sheet
How to use the documentation provided
Machine
Type conventions
Machine safely, always pay attention to these warnings
Contents
Fax Model Receiving faxes
Maintenance
Troubleshooting
Machine settings
Location
Safety information
Viii
Power Supply
Fire
Handling
Maintenance
Location
Pre-installation requirements for Canon facsimile equipment
Power requirements
Users in the U.S.A
FCC Notice
Connection of the equipment
Case of equipment malfunction
Rights of the telephone company
Xiii
Users in Canada
XIV
Canon Canada INC
XVI
What your machine can do
Introduction
Black, cyan, magenta, yellow
Unpacking your machine
Multi-purpose tray
Quick Reference Guide
Main components of the machine
Operation panel of the machine
@2Fax Model Redial/Pause key
4Scan key
5Photo Print key
6Numeric keys
Introduction
Document requirements
Document handling
Lift the document cover Place your document face down on
Using the platen glass
Fax Model Using the ADF
Loading documents
Envelopes
Print media handling
Recommended print media and requirements
Plain Paper
Photo Paper Plus Glossy PP-101
High Resolution Paper HR-101N
Glossy Photo Paper GP-301/GP-301N
Matte Photo Paper MP-101
Transparencies CF-102
Photo Paper Pro PR-101
Photo Paper Pro PC-101S
Photo Paper Pro guidelines
General print media guidelines
Shirt Transfers TR-201
Print media you cannot use
Close the scanning unit until it locks into place
Setting the paper thickness lever
Move the paper thickness lever to the appropriate setting
Press Open q and lift up the scanning unit w
Press Set
Setting the print media size and type
Press Copy or Fax Model Fax Press Paper Select
Use 2 or 3 to select the print media size
Loading envelopes
Loading print media
Loading paper
Ensure that no curl or puff exceeds !/8 in mm
For details, see p
Loading banner paper
Make sure the paper thickness lever is set to Right
Set your computer to print on banner Paper
Print media handling
Recommended print media
Photo printing from a memory card
Compatible memory cards
Insert a memory card into the appropriate slot
Inserting/removing a memory card
Inserting a memory card
Make sure the machine is on
Removing a memory card
Select a printing method
Printing methods
Use 2 or 3 to select Index Press Set
Printing an index
Load the correct print media in the multi-purpose tray
Photo Paper PRO Plain Paper
Printing all frames
Press Start
Use 2 or 3 to select ALL Frames Press Set
Use 2 or 3 to select borderless printing
Use the numeric keys to enter the frame number
Printing a single frame
Use 2 or 3 to select Single Frame Press Set
Use 2 or 3 to view your settings in the LCD
Use 2 or 3 to select Frame Range Press Set
Printing a range of frames
Frame Range Photo LTR
Chapter
Plain LTR
Setting date printing
Setting vivid photo printing
Enabling/disabling overwriting memory card data
Reading data from or writing data to a memory card
Card Protect
Making copies
Setting color or black & white copying
Copying
Documents you can copy
Press Exposure Use 2 or 3 to select the exposure Press Set
Adjusting the image quality resolution
Adjusting the exposure density
Press Image Quality Use 2 or 3 to select the image quality
Copying an image to fit
Using preset copy ratios
Using custom copy ratios
Reducing or enlarging a copy
Copying two pages on a single
Advanced copy features
Press Menu Press Set
Borderless copying
Preparing your image to repeat it manually
Repeating an image on a
Press Start If you selected Manual in step Press Set
Copying your image
Use 2 or 3 to select Image Repeat Press Set
Use 2 or 3 to select Mirror IMAGE. Press Set
Creating a mirror image
Use 2 or 3 to select Entire Image Press Set
Shrinking an image to fit
Copying
Press T to switch to letter mode a or number mode
Guidelines for entering numbers, letters, and symbols
Slerexe Company Limited
Registering required sender information
Press Menu Use 2 or 3 to select User Data Press Set
Use 2 or 3 to select FAX Settings Press Set three times
Press Set Press Stop/Reset
Entering the sender information
Use 2 or 3 to select the telephone line type
Setting the telephone line type
Use 2 or 3 to select FAX Settings Press Set twice
Use 2 or 3 to select TEL Line Type Press Set
Use 2 or 3 to select Daylght SAV Time Press Set
Setting daylight saving
Use 2 or 3 to select System Settings Press Set
Use 2 or 3 to select the week when daylight saving starts
Use 2 or 3 to select the week when daylight saving ends
Coded speed dialing
Speed dialing
Speed dialing methods
One-touch speed dialing
Use 2 or 3 to select a one-touch speed dialing key 01 to
Registering one-touch speed dialing
Changing or deleting an entry
Use 2 or 3 to select a coded speed dialing code 00 to
Registering coded speed dialing
Press Menu Use 2 or 3 to select User Data Press Set twice
Use 2 or 3 to select Coded Speed Dial Press Set
Changing or deleting an entry
Use 2 or 3 to select Group Dial Press Set
Registering group dialing
Changing or deleting an entry
Using speed dialing
Touch List Coded Dial List Group Dial List
Printing speed dialing lists
Use 2 or 3 to select Speed Dial List Press Set
Use 2 or 3 to select the list you want to print
Speed dialing
Memory sending
Sending faxes
Documents you can fax
Sending methods
Talk through the handset to the recipient
Manual sending
Press Hook or lift the handset Dial the recipient’s number
Improving faxed images
Setting color or black & white transmission
Adjusting the image quality fax resolution
Press Image Quality Use 2 or 3 to select the resolution
PC dialing
Adjusting the scan exposure
Dialing methods
Regular dialing
Automatic redialing
Customizing automatic redialing settings
Redialing a busy number
Manual redialing
Use 2 or 3 to select Auto Redial Press Set
Load the document on the platen glass or ADF
Memory Reference
Documents stored in memory
Printing a list of documents in memory
Printing or deleting a document in memory
Displaying details of the transaction
Checking a document’s details
Transaction number TX/RX no
Marks before the transaction number
Special dialing
Dialing through a switchboard
Switching temporarily to tone dialing
Press Fax Press Menu Press Set
Setting the receive mode
Use 2 or 3 to select the receive mode
Receiving faxes
You will need to
Choose this mode if
Use 2 or 3 to select RX Settings Press Set
Customizing FAX/TEL Auto SW
Receiving faxes automatically FAX only Mode
Use 2 or 3 to select Drpdselect FAX
Setting the ring pattern
Receiving faxes manually Manual Mode
Adjusting the answering machine
Canceling receiving
Report or List Description Details
Reports and lists
Summary of reports and lists
10-1
10-2
Adjusting the Activity Report setting
Printing the Activity Report
10-3
Adjusting the TX Report setting
Use 2 or 3 to select Report Settings Press Set twice
Use 2 or 3 to select RX Report Press Set
Adjusting the RX Report setting
10-4
Use 2 or 3 to select User Data List Press Set
Printing the USER’S Data List
10-5
10-6
Guidelines
Maintenance
When to replace an ink tank
Replacing ink tanks
11-2
Replacing an ink tank
Out correctly
Flowchart of printhead maintenance
Maintaining the printhead
11-3
Printing the nozzle check pattern
Cleaning the printhead
Press Menu Use 2 or 3 to select Maintenance Press Set
Use 2 or 3 to select the cleaning setting you want
Press T
Aligning the printhead
11-5
Use 2 or 3 to select Align Print Head Press Set
Press Set Repeat steps 12 and 13 for column M
11-6
Cleaning the interior
Cleaning your machine
Cleaning the exterior
11-8
Fax Model Cleaning the ADF area
11-9
Cleaning the roller
Chapter
11-10Maintenance
Removal of the software was completed, but Canon remains
Troubleshooting
MP Drivers/MP Toolbox Cannot install the software
12-1
Cannot print at all
Cannot use the software after upgrading to Windows XP
Device Manager, green mark ? is displayed Windows Me
Computer will not start
Paper does not feed properly
12-3
Cannot print to a shared printer
Printing stops in the middle
Printout is rubbed or stained
Meaningless characters and symbols are printing
Paper curls
White streaks appear on the printout
Print the nozzle check pattern Maintaining the printhead, p
12-5
Paper comes out but there is nothing copied on it
Is the document loaded correctly?
12-6
Are you using a USB 2.0-compatible USB hub?
Copy quality is poor or documents are printed with streaks
Cannot scan a document
Quit other open applications and try again
If an error occurs when scanning an image in Photoshop
Computer has hung up or frozen
12-8
White margins appear around the scanned image
White lines appear on the left side of the image
Cannot scan correctly with multi-scan
Cannot receive a fax, cannot print a fax
See below if you are having problems receiving faxes
12-9
Cannot receive faxes automatically
Cannot receive a fax in ECM mode
Repeated errors occur when you receive a fax
12-10Troubleshooting
Fax sent is dirty or documents are printed with streaks
Cannot send a fax in ECM mode
Cannot send a fax
Memory card is not recognized
Repeated errors occur when you send a fax
Cannot dial
Telephone disconnects during a call
Unplug/Eject icon does not appear Windows
Removable disk does not appear in Windows Explorer
Windows Explorer, you cannot display Thumbnails Windows
If nothing displays in the LCD if there is no power
12-14Troubleshooting
Removing jams from the machine’s interior
If the power disconnects unexpectedly
Removing jammed paper
Removing jams in the paper output tray
Paying attention to the following points, reload the paper
Removing jammed documents
If there are repeated paper jams
Chapter Troubleshooting
If you cannot clear a paper jam
When the Alarm light blinks
If the nozzle check pattern does not print properly
Interpreting the messages
Cause Action Details
LCD messages
Message Error code Cause Action Details
12-20Troubleshooting
Memory
Load Paper
Machine in USE
Memory Full
12-22Troubleshooting
If you cannot solve the problem
12-24Troubleshooting
13-1
Machine settings
Printing a list to check the current settings
Accessing the machine settings
13-2
Settings
Name Description Setting Details
Function key Copy
Volume Line Monitor
FAX Settings User Settings Date & Time
Date Setup
TEL Offhook Alarm
15 SEC
13-4
33600bps
Large System Settings
Switch
Dimension
Printer Settings Quiet Mode
13-6
Name Description Setting
Fax Model Menu Memory Reference Function key Fax
Function key Fax
Menu Photo Print Mode Function key Photo Print
Print Photo Date
13-8
Dpof
Vivid Photo Print
General specifications
Specifications
Envelope printable areas
Printable areas
Paper printable areas
Scanned area
Ink specifications
Banner paper printable areas
Copy specifications
Print specifications
Photo print specifications
Fax Model Fax specifications
Connection
Telephone specifications
Coded Speed Dial List 7-9,10-1
Touch SPD Dial List 7-9,10-1
Activity Report 10-1,10-2
Multi TX/RX Report
DOC. Memory List 8-8,10-1
Group Dial List 7-9,10-1 Memory Clear Report
Problem Reading Card message
4Index
Key Interior 11-7 to On 1 copying Printhead + key Roller
2Index
Problem Reading Card message
TX/RX Cancelled message TX/RX NO. nnnn message