User’s Guide
Preface
Trademarks
Copyright
Preface
Printed manual Quick Reference Guide
How to use the documentation provided
Set-Up Sheet
Users Guide This guide
machine safely, always pay attention to these warnings
Type conventions
injury to persons if not performed correctly. In order to use the
use the machine safely, always pay attention to these cautions
2 Document handling
Contents
1 Introduction
3 Print media handling
13 Machine settings
11 Maintenance
12 Troubleshooting
9 Fax Model Receiving faxes
Safety information
Location
Power Supply
VIII
Fax Model Do not plug the machine into the same circuit as
Handling
in fire
Maintenance
Legal limitation on usage of your product and the use of images
Pre-installation requirements for Canon facsimile equipment
C. Power requirements
Users in the U.S.A
Rights of the telephone company
Connection of the equipment
In case of equipment malfunction
FCC Notice
Pre-installation requirements for Canon facsimile equipment
Users in Canada
XIII
A. Location
C. Power requirements
The power outlet should be a three-prong grounded receptacle Single or Duplex. It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively close to the power outlet to facilitate installation
CANON CANADA INC 1-800-OK-CANON 24 HOURS A DAY, SEVEN DAYS A WEEK
Preface
Preface
What your machine can do
1 Introduction
Chapter
Unpacking your machine
Main components of the machine
q Resume key
Operation panel of the machine
e Alarm light
w Fax Model In Use/Memory light
6Numeric keys
4Scan key
5Photo Print key
@2Fax Model Redial/Pause key
Introduction
Chapter
Weight
2 Document handling
Document requirements
Problem documents
Loading documents
Using the platen glass
Fax Model Using the ADF
1 Lift the document cover 2 Place your document face down on the
Plain Paper
3 Print media handling
Recommended print media and requirements
Envelopes
Matte Photo Paper MP-101
High Resolution Paper HR-101N
Glossy Photo Paper GP-301/GP-301N
Photo Paper Plus Glossy PP-101
Transparencies CF-102
Photo Paper Pro PR-101
Photo Paper Pro PC-101S
Printer driver setting Media Type Photo Paper Pro
Printer driver setting Media Type T-Shirt Transfer
General print media guidelines
T-Shirt Transfers TR-201
Quantity 1 sheet Paper thickness lever position Right
1 Press Open q and lift up the scanning unit w
Setting the paper thickness lever
2 Move the paper thickness lever to the appropriate setting
3 Close the scanning unit until it locks into place
3 Use 2 or 3 to select the print media size
Setting the print media size and type
1 Press Copy or Fax Model Fax 2 Press Paper Select
4 Press Set
Loading envelopes
Loading print media
Loading paper
guide A and adjust to the width of the stack
in the multi-purpose tray q. Pinch the
paper guide A and adjust to the width of
4 Place the stack of envelopes print side up
the stack w
Make sure the paper thickness lever is set to
Loading banner paper
adjust the paper guide to the width of the
the right
Print media handling
3-10
Chapter
Recommended print media
4 Photo printing from a memory card
Compatible memory cards
Chapter
1 Make sure the machine is on
Inserting/removing a memory card
Inserting a memory card
2 Insert a memory card into the appropriate slot
Removing a memory card
2 Remove the memory card
Select a printing method
Step
Printing methods
Step
2 Insert the memory card as described on p 3 Press Photo Print
Printing an index
1 Load the correct print media in the multi-purpose tray
4 Press Menu 5 Press Set
11 Press Set
Printing all frames
10 Use 2 or 3 to select the print media type
12 Press Start
10 Use 2 or 3 to select the print media type
8 Use 2 or 3 to select the print media size
9 Press Set
If you selected PLAIN PAPER in step 11 Go to step
Insert the memory card as described on p Press Photo Print Press Menu
Printing a single frame
1 Load the correct print media in the multi-purpose tray
Press Set
14 Use 2 or 3 to select the print media type
12 Use 2 or 3 to select the print media size
13 Press Set
If you selected PLAIN PAPER in step 15 Go to step
1 Load the correct print media in the multi-purpose tray
Printing a range of frames
4-10
2 Insert the memory card as described on p 3 Press Photo Print
13 Press Set
4-11
12 Use 2 or 3 to select the print media size
14 Use 2 or 3 to select the print media type
Chapter
8 Use 2 or 3 to select the print media type
4-13
7 Press Set
If you selected PLAIN PAPER in step 9 Go to step
4-14
Setting vivid photo printing
Setting date printing
Press Photo Print Press Menu Use 2 or 3 to select VIVID PHOTO PRINT
4-15
Reading data from or writing data to a memory card
Enabling/disabling overwriting memory card data
5 Use 2 or 3 to select SYSTEM SETTINGS 6 Press Set
8 Press Set
4-16
10 Press Set 11 Press Stop/Reset to return to standby mode
13 Insert a memory card into the appropriate slot
Documents you can copy
Setting color or black & white copying
5 Copying
Making copies
Press Image Quality Use 2 or 3 to select the image quality
Adjusting the image quality resolution
Adjusting the exposure density
3 Press Set
Reducing or enlarging a copy
Using preset copy ratios
Using custom copy ratios
Copying an image to fit the page
4 Adjust any necessary settings for your document step 4, p
Advanced copy features
Copying two pages on a single page
1 Load the document on the platen glass or Fax Model ADF 2 Press Copy
1 Load the document on the platen glass 2 Press Copy
Borderless copying
4 Adjust any necessary settings for your document step 4, p
3 Use the numeric keys to enter the number of copies
Preparing your image to repeat it manually
Repeating an image on a page
9 Press Start
1 Set the print media size you will be copying on to p
1 Load the document on the platen glass or Fax Model ADF
4 Adjust any necessary settings for your document step 4, p
Copying your image
2 Press Copy 3 Use the numeric keys to enter the number of copies
Use the numeric keys to enter the number of copies
Creating a mirror image
Load the document on the platen glass or ADF. Press Copy
Press Set
1 Load the document on the platen glass or Fax Model ADF 2 Press Copy
Shrinking an image to fit the page
4 Adjust any necessary settings for your document step 4, p
3 Use the numeric keys to enter the number of copies
Copying
5-10
Chapter
6 Registering information in your machine
Guidelines for entering numbers, letters, and symbols
1 Press T to switch to letter mode A or number mode
Chapter
Registering required sender information
THE SLEREXE COMPANY LIMITED
13 Press Set 14 Press Stop/Reset
Entering the sender information
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set three times
1 Press Menu 2 Use 2 or 3 to select USER DATA 3 Press Set
Press Set Press Stop/Reset
Setting the telephone line type
Use 2 or 3 to select FAX SETTINGS Press Set twice
Press Menu Use 2 or 3 to select USER DATA Press Set
11 Use 2 or 3 to select the month when daylight saving starts
Setting daylight saving
5 Use 2 or 3 to select SYSTEM SETTINGS 6 Press Set
13 Use 2 or 3 to select the week when daylight saving starts
21 Use 2 or 3 to select the week when daylight saving ends
Use 2 or 3 to select the day when daylight saving starts
Use 2 or 3 to select the month when daylight saving ends
Use 2 or 3 to select the day when daylight saving ends
Chapter
7 Speed dialing
Speed dialing methods
One-touch speed dialing
Press Menu Use 2 or 3 to select USER DATA Press Set three times
Registering one-touch speed dialing
or Press Stop/Reset to return to standby mode
4 Use 2 or 3 to select a one-touch speed dialing key 01 to
Changing or deleting an entry
4 Use 2 or 3 to select CODED SPEED DIAL 5 Press Set
Registering coded speed dialing
1 Press Menu 2 Use 2 or 3 to select USER DATA 3 Press Set twice
6 Use 2 or 3 to select a coded speed dialing code 00 to
Changing or deleting an entry
Use 2 or 3 to select GROUP DIAL Press Set
Registering group dialing
Press Menu Use 2 or 3 to select USER DATA Press Set twice
To register a group under a coded speed dialing code
Changing or deleting an entry
Press Stop/Reset to return to standby mode
11 Press Set
One-touch speed dialing
Using speed dialing
Coded speed dialing
4 Press Set
Printing speed dialing lists
1 Press Fax 2 Press Menu 3 Use 2 or 3 to select REPORTS/LISTS
5 Use 2 or 3 to select SPEED DIAL LIST 6 Press Set
Speed dialing
7-10
Chapter
Sending methods
8 Sending faxes
Documents you can fax
Memory sending
To cancel manual sending Press Stop/Reset
Manual sending
Press Fax Adjust any necessary settings for your document
sending a document Set-Up Sheet 2 Load the document in the ADF
Improving faxed images
Setting color or black & white transmission
Adjusting the image quality fax resolution
1 Press Image Quality 2 Use 2 or 3 to select the resolution
Press Exposure Use 2 or 3 to select the exposure Press Set
Adjusting the scan exposure
Dialing methods
Regular dialing
Manual redialing
Customizing automatic redialing settings
Redialing a busy number
Automatic redialing
Use 2 or 3 to select AUTO REDIAL Press Set
If you selected OFF in step 11 Press Set 12 Press Stop/Reset
15 Press Set 16 Press Stop/Reset
If you selected ON in step 11 Press Set twice
4 Enter the fax numbers you want to send to
2 Press Fax 3 Adjust any necessary settings for your document
1 Load the document on the platen glass or ADF
One-touch speed dialing Press the one-touch speed dialing keys
Printing or deleting a document in memory
Documents stored in memory
Printing a list of documents in memory
Press Fax Press Menu Use 2 or 3 to select MEMORY REFERENCE
If deleting a document, press T
Checking a document’s details
or Press Stop/Reset to return to standby mode
A Transaction number TX/RX NO
Special dialing
Dialing through a switchboard
Switching temporarily to tone dialing
8-10
4 Use 2 or 3 to select the receive mode
Setting the receive mode
9 Receiving faxes
Chapter
Choose this mode if
Receiving both faxes and voice calls automatically FAX/TEL AUTO SW
Customizing FAX/TEL AUTO SW
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set
Choose this mode if
Receiving faxes automatically FAX ONLY MODE
15 Press Set 16 Press Stop/Reset
11 Press Set twice
Choose this mode if
Receiving with a DRPD Distinctive Ring Pattern Detection service DRPD
Setting the ring pattern
5 Use 2 or 3 to select FAX SETTINGS 6 Press Set
Choose this mode if
Receiving faxes manually MANUAL MODE
12 Press Set 13 Press Stop/Reset
10 Press Set
Receiving when an answering machine is connected
ANS.MACHINE MODE
Canceling receiving
Adjusting the answering machine
10-1
Reports and lists
Summary of reports and lists
Chapter
Printing the ACTIVITY REPORT
Adjusting the ACTIVITY REPORT setting
ACTIVITY REPORT
10-2
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set
Adjusting the TX REPORT setting
10-3
6 Use 2 or 3 to select REPORT SETTINGS 7 Press Set twice
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set
Adjusting the RX REPORT setting
10-4
6 Use 2 or 3 to select REPORT SETTINGS 7 Press Set
1 Press Fax 2 Press Menu 3 Use 2 or 3 to select REPORTS/LISTS
Printing the USER’S DATA LIST
10-5
4 Press Set
Reports and lists
10-6
Chapter
Replacing ink tanks
Maintenance
When to replace an ink tank
Guidelines
1 Make sure the power is turned on
Replacing an ink tank
11-2
2 Press Open q and lift up the scanning unit w
11-3
Flowchart of printhead maintenance
Maintaining the printhead
Perform deep printhead cleaning HEAD REFRESHING setting p
11-4
Cleaning the printhead
Printing the nozzle check pattern
3 Use 2 or 3 to select MAINTENANCE 4 Press Set twice
3 Use 2 or 3 to select MAINTENANCE 4 Press Set
Aligning the printhead
11-5
When all values have been entered, the LCD displays the following
Most solid box
11-6
Press Set Repeat steps 12 and 13 for column M
Cleaning the interior
Cleaning your machine
Cleaning the exterior
Cleaning the scanning area
5 Reconnect the power cord and turn on the power
Fax Model Cleaning the ADF area
11-8
4 Close the scanning unit until it locks into place
4 When you are finished, close the feeder cover until it clicks
Cleaning the roller
11-9
5 Reconnect the power cord and turn on the power
11-10 Maintenance
Chapter
MP Drivers/MP Toolbox Cannot install the software
Troubleshooting
Problems installing and removing software
Installation or removal of the MP Toolbox cannot be completed
Cannot use the software after upgrading to Windows XP
Problems turning on the computer
Problems printing from your computer
In Device Manager, green mark “?” is displayed Windows Me
Printing stops in the middle
12-3
Cannot print to a shared printer
Paper does not feed properly
White streaks appear on the printout
Meaningless characters and symbols are printing
Paper curls
Printout is rubbed or stained
12-5
Copying problems
Paper comes out but there is nothing copied on it
Cannot scan a document
Problems scanning
Copy quality is poor or documents are printed with streaks
12-6
Troubleshooting
When you click a key on the MP Toolbox, another application opens
Computer has hung up or frozen
12-7
Cannot scan correctly with multi-scan
White margins appear around the scanned image
White lines appear on the left side of the image
12-8
Cannot receive a fax, cannot print a fax
Problems receiving faxes
12-9
See below if you are having problems receiving faxes
Repeated errors occur when you receive a fax
Machine does not switch automatically between voice and fax reception
Cannot receive a fax in ECM mode
Cannot receive faxes automatically
Cannot send a fax
Problems sending faxes
Cannot send a fax in ECM mode
Fax sent is dirty or documents are printed with streaks
Repeated errors occur when you send a fax
Telephone problems
Problems using a memory card
Cannot dial
Removable disk does not appear in Windows Explorer
“?” is printed in the index
The Unplug/Eject icon does not appear Windows
The memory card is recognized as a drive other than Removable Disk
If nothing displays in the LCD if there is no power
In Windows Explorer, you cannot display Thumbnails Windows
12-14 Troubleshooting
Removing jams in the paper output tray
If the power disconnects unexpectedly
Removing jammed paper
Removing jams from the machine’s interior
1 Press Stop/Reset 2 If a multipage document is loaded, remove
Removing jammed documents
If there are repeated paper jams
12-16 Troubleshooting
5 Pull out the jammed page from the ADF
3 Open the feeder cover
6 Lower the paper release lever A, then close the feeder cover
When the Alarm light blinks
If the nozzle check pattern does not print properly
Interpreting the messages
12-18 Troubleshooting
Action
LCD messages
Cause
Details
12-20 Troubleshooting
1 sec. key because there are
Cause
Troubleshooting
Chapter
Action
Cause
12-22 Troubleshooting
Message Error code
Action
If you cannot solve the problem
12-24 Troubleshooting
Chapter
Accessing the machine settings
Machine settings
Printing a list to check the current settings
13-1
Function key Copy
Settings
Menu SPECIAL COPY
13-2
Menu USER DATA Function keys Copy, Scan, Photo Print, Fax Model Fax
AUTO PRINT ON
13-4
AUTO PRINT OFF
If you select FAX/TEL AUTO SW, DRPD, or FAX
Fax Model Menu REPORTS/LISTS
Fax Model Menu RECEIVE MODE
Fax Model Menu MEMORY REFERENCE Function key Fax
Function key Fax
Menu PHOTO PRINT MODE Function key Photo Print
Machine settings
Setting
13-8
Machine settings
Name
General specifications
Appendix
Specifications
Power source
Paper printable areas
Printable areas
Envelope printable areas
Banner paper printable areas
Ink specifications
Scanned area
Copy specifications
Print specifications
Photo print specifications
Printing resolution
Applicable line
Fax Model Fax specifications
Fax resolution
Compatibility
Telephone specifications
Connection
Index
Index
I-2 Index
names
faxes and voice calls automatically 9-2
PROBLEM READING CARD message
Index
with answering machine connected
I-4 Index
WRONG CARTRIDGE message
Index
Index
I-2 Index
Index
I-4 Index