User’s Guide
Preface
Preface
Copyright
Trademarks
How to use the documentation provided
Set-Up Sheet
Printed manual Quick Reference Guide
Users Guide This guide
Type conventions
injury to persons if not performed correctly. In order to use the
machine safely, always pay attention to these warnings
use the machine safely, always pay attention to these cautions
Contents
1 Introduction
2 Document handling
3 Print media handling
11 Maintenance
12 Troubleshooting
13 Machine settings
9 Fax Model Receiving faxes
Safety information
Location
Power Supply
VIII
in fire
Handling
Fax Model Do not plug the machine into the same circuit as
Maintenance
Pre-installation requirements for Canon facsimile equipment
C. Power requirements
Legal limitation on usage of your product and the use of images
Users in the U.S.A
Connection of the equipment
In case of equipment malfunction
Rights of the telephone company
FCC Notice
Users in Canada
XIII
Pre-installation requirements for Canon facsimile equipment
A. Location
C. Power requirements
The power outlet should be a three-prong grounded receptacle Single or Duplex. It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively close to the power outlet to facilitate installation
CANON CANADA INC 1-800-OK-CANON 24 HOURS A DAY, SEVEN DAYS A WEEK
Preface
Preface
Chapter
1 Introduction
What your machine can do
Unpacking your machine
Main components of the machine
Operation panel of the machine
e Alarm light
q Resume key
w Fax Model In Use/Memory light
4Scan key
5Photo Print key
6Numeric keys
@2Fax Model Redial/Pause key
Introduction
Chapter
2 Document handling
Document requirements
Weight
Problem documents
Using the platen glass
Fax Model Using the ADF
Loading documents
1 Lift the document cover 2 Place your document face down on the
3 Print media handling
Recommended print media and requirements
Plain Paper
Envelopes
High Resolution Paper HR-101N
Glossy Photo Paper GP-301/GP-301N
Matte Photo Paper MP-101
Photo Paper Plus Glossy PP-101
Photo Paper Pro PR-101
Photo Paper Pro PC-101S
Transparencies CF-102
Printer driver setting Media Type Photo Paper Pro
General print media guidelines
T-Shirt Transfers TR-201
Printer driver setting Media Type T-Shirt Transfer
Quantity 1 sheet Paper thickness lever position Right
Setting the paper thickness lever
2 Move the paper thickness lever to the appropriate setting
1 Press Open q and lift up the scanning unit w
3 Close the scanning unit until it locks into place
Setting the print media size and type
1 Press Copy or Fax Model Fax 2 Press Paper Select
3 Use 2 or 3 to select the print media size
4 Press Set
Loading print media
Loading paper
Loading envelopes
guide A and adjust to the width of the stack
paper guide A and adjust to the width of
4 Place the stack of envelopes print side up
in the multi-purpose tray q. Pinch the
the stack w
Loading banner paper
adjust the paper guide to the width of the
Make sure the paper thickness lever is set to
the right
Chapter
3-10
Print media handling
4 Photo printing from a memory card
Compatible memory cards
Recommended print media
Chapter
Inserting/removing a memory card
Inserting a memory card
1 Make sure the machine is on
2 Insert a memory card into the appropriate slot
Removing a memory card
2 Remove the memory card
Step
Printing methods
Select a printing method
Step
Printing an index
1 Load the correct print media in the multi-purpose tray
2 Insert the memory card as described on p 3 Press Photo Print
4 Press Menu 5 Press Set
Printing all frames
10 Use 2 or 3 to select the print media type
11 Press Set
12 Press Start
8 Use 2 or 3 to select the print media size
9 Press Set
10 Use 2 or 3 to select the print media type
If you selected PLAIN PAPER in step 11 Go to step
Printing a single frame
1 Load the correct print media in the multi-purpose tray
Insert the memory card as described on p Press Photo Print Press Menu
Press Set
12 Use 2 or 3 to select the print media size
13 Press Set
14 Use 2 or 3 to select the print media type
If you selected PLAIN PAPER in step 15 Go to step
Printing a range of frames
4-10
1 Load the correct print media in the multi-purpose tray
2 Insert the memory card as described on p 3 Press Photo Print
4-11
12 Use 2 or 3 to select the print media size
13 Press Set
14 Use 2 or 3 to select the print media type
Chapter
4-13
7 Press Set
8 Use 2 or 3 to select the print media type
If you selected PLAIN PAPER in step 9 Go to step
Setting vivid photo printing
Setting date printing
4-14
Press Photo Print Press Menu Use 2 or 3 to select VIVID PHOTO PRINT
Reading data from or writing data to a memory card
Enabling/disabling overwriting memory card data
4-15
5 Use 2 or 3 to select SYSTEM SETTINGS 6 Press Set
4-16
10 Press Set 11 Press Stop/Reset to return to standby mode
8 Press Set
13 Insert a memory card into the appropriate slot
Setting color or black & white copying
5 Copying
Documents you can copy
Making copies
Adjusting the image quality resolution
Adjusting the exposure density
Press Image Quality Use 2 or 3 to select the image quality
3 Press Set
Using preset copy ratios
Using custom copy ratios
Reducing or enlarging a copy
Copying an image to fit the page
Advanced copy features
Copying two pages on a single page
4 Adjust any necessary settings for your document step 4, p
1 Load the document on the platen glass or Fax Model ADF 2 Press Copy
Borderless copying
4 Adjust any necessary settings for your document step 4, p
1 Load the document on the platen glass 2 Press Copy
3 Use the numeric keys to enter the number of copies
Repeating an image on a page
9 Press Start
Preparing your image to repeat it manually
1 Set the print media size you will be copying on to p
4 Adjust any necessary settings for your document step 4, p
Copying your image
1 Load the document on the platen glass or Fax Model ADF
2 Press Copy 3 Use the numeric keys to enter the number of copies
Creating a mirror image
Load the document on the platen glass or ADF. Press Copy
Use the numeric keys to enter the number of copies
Press Set
Shrinking an image to fit the page
4 Adjust any necessary settings for your document step 4, p
1 Load the document on the platen glass or Fax Model ADF 2 Press Copy
3 Use the numeric keys to enter the number of copies
Chapter
5-10
Copying
Guidelines for entering numbers, letters, and symbols
1 Press T to switch to letter mode A or number mode
6 Registering information in your machine
Chapter
Registering required sender information
THE SLEREXE COMPANY LIMITED
Entering the sender information
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set three times
13 Press Set 14 Press Stop/Reset
1 Press Menu 2 Use 2 or 3 to select USER DATA 3 Press Set
Setting the telephone line type
Use 2 or 3 to select FAX SETTINGS Press Set twice
Press Set Press Stop/Reset
Press Menu Use 2 or 3 to select USER DATA Press Set
Setting daylight saving
5 Use 2 or 3 to select SYSTEM SETTINGS 6 Press Set
11 Use 2 or 3 to select the month when daylight saving starts
13 Use 2 or 3 to select the week when daylight saving starts
Use 2 or 3 to select the day when daylight saving starts
Use 2 or 3 to select the month when daylight saving ends
21 Use 2 or 3 to select the week when daylight saving ends
Use 2 or 3 to select the day when daylight saving ends
7 Speed dialing
Speed dialing methods
Chapter
One-touch speed dialing
Registering one-touch speed dialing
or Press Stop/Reset to return to standby mode
Press Menu Use 2 or 3 to select USER DATA Press Set three times
4 Use 2 or 3 to select a one-touch speed dialing key 01 to
Changing or deleting an entry
Registering coded speed dialing
1 Press Menu 2 Use 2 or 3 to select USER DATA 3 Press Set twice
4 Use 2 or 3 to select CODED SPEED DIAL 5 Press Set
6 Use 2 or 3 to select a coded speed dialing code 00 to
Changing or deleting an entry
Registering group dialing
Press Menu Use 2 or 3 to select USER DATA Press Set twice
Use 2 or 3 to select GROUP DIAL Press Set
To register a group under a coded speed dialing code
11 Press Set
Press Stop/Reset to return to standby mode
Changing or deleting an entry
Coded speed dialing
Using speed dialing
One-touch speed dialing
Printing speed dialing lists
1 Press Fax 2 Press Menu 3 Use 2 or 3 to select REPORTS/LISTS
4 Press Set
5 Use 2 or 3 to select SPEED DIAL LIST 6 Press Set
Chapter
7-10
Speed dialing
8 Sending faxes
Documents you can fax
Sending methods
Memory sending
Manual sending
Press Fax Adjust any necessary settings for your document
To cancel manual sending Press Stop/Reset
sending a document Set-Up Sheet 2 Load the document in the ADF
Setting color or black & white transmission
Adjusting the image quality fax resolution
Improving faxed images
1 Press Image Quality 2 Use 2 or 3 to select the resolution
Adjusting the scan exposure
Dialing methods
Press Exposure Use 2 or 3 to select the exposure Press Set
Regular dialing
Customizing automatic redialing settings
Redialing a busy number
Manual redialing
Automatic redialing
If you selected OFF in step 11 Press Set 12 Press Stop/Reset
15 Press Set 16 Press Stop/Reset
Use 2 or 3 to select AUTO REDIAL Press Set
If you selected ON in step 11 Press Set twice
2 Press Fax 3 Adjust any necessary settings for your document
1 Load the document on the platen glass or ADF
4 Enter the fax numbers you want to send to
One-touch speed dialing Press the one-touch speed dialing keys
Documents stored in memory
Printing a list of documents in memory
Printing or deleting a document in memory
Press Fax Press Menu Use 2 or 3 to select MEMORY REFERENCE
Checking a document’s details
or Press Stop/Reset to return to standby mode
If deleting a document, press T
A Transaction number TX/RX NO
Dialing through a switchboard
Switching temporarily to tone dialing
Special dialing
8-10
Setting the receive mode
9 Receiving faxes
4 Use 2 or 3 to select the receive mode
Chapter
Receiving both faxes and voice calls automatically FAX/TEL AUTO SW
Customizing FAX/TEL AUTO SW
Choose this mode if
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set
Receiving faxes automatically FAX ONLY MODE
15 Press Set 16 Press Stop/Reset
Choose this mode if
11 Press Set twice
Receiving with a DRPD Distinctive Ring Pattern Detection service DRPD
Setting the ring pattern
Choose this mode if
5 Use 2 or 3 to select FAX SETTINGS 6 Press Set
Receiving faxes manually MANUAL MODE
12 Press Set 13 Press Stop/Reset
Choose this mode if
10 Press Set
ANS.MACHINE MODE
Canceling receiving
Receiving when an answering machine is connected
Adjusting the answering machine
Reports and lists
Summary of reports and lists
10-1
Chapter
Adjusting the ACTIVITY REPORT setting
ACTIVITY REPORT
Printing the ACTIVITY REPORT
10-2
Adjusting the TX REPORT setting
10-3
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set
6 Use 2 or 3 to select REPORT SETTINGS 7 Press Set twice
Adjusting the RX REPORT setting
10-4
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set
6 Use 2 or 3 to select REPORT SETTINGS 7 Press Set
Printing the USER’S DATA LIST
10-5
1 Press Fax 2 Press Menu 3 Use 2 or 3 to select REPORTS/LISTS
4 Press Set
Chapter
10-6
Reports and lists
Maintenance
When to replace an ink tank
Replacing ink tanks
Guidelines
Replacing an ink tank
11-2
1 Make sure the power is turned on
2 Press Open q and lift up the scanning unit w
Flowchart of printhead maintenance
Maintaining the printhead
11-3
Perform deep printhead cleaning HEAD REFRESHING setting p
Cleaning the printhead
Printing the nozzle check pattern
11-4
3 Use 2 or 3 to select MAINTENANCE 4 Press Set twice
Aligning the printhead
11-5
3 Use 2 or 3 to select MAINTENANCE 4 Press Set
When all values have been entered, the LCD displays the following
Press Set Repeat steps 12 and 13 for column M
11-6
Most solid box
Cleaning your machine
Cleaning the exterior
Cleaning the interior
Cleaning the scanning area
Fax Model Cleaning the ADF area
11-8
5 Reconnect the power cord and turn on the power
4 Close the scanning unit until it locks into place
Cleaning the roller
11-9
4 When you are finished, close the feeder cover until it clicks
5 Reconnect the power cord and turn on the power
11-10 Maintenance
Chapter
Troubleshooting
Problems installing and removing software
MP Drivers/MP Toolbox Cannot install the software
Installation or removal of the MP Toolbox cannot be completed
Problems turning on the computer
Problems printing from your computer
Cannot use the software after upgrading to Windows XP
In Device Manager, green mark “?” is displayed Windows Me
12-3
Cannot print to a shared printer
Printing stops in the middle
Paper does not feed properly
Meaningless characters and symbols are printing
Paper curls
White streaks appear on the printout
Printout is rubbed or stained
Paper comes out but there is nothing copied on it
Copying problems
12-5
Problems scanning
Copy quality is poor or documents are printed with streaks
Cannot scan a document
12-6
When you click a key on the MP Toolbox, another application opens
Computer has hung up or frozen
Troubleshooting
12-7
White margins appear around the scanned image
White lines appear on the left side of the image
Cannot scan correctly with multi-scan
12-8
Problems receiving faxes
12-9
Cannot receive a fax, cannot print a fax
See below if you are having problems receiving faxes
Machine does not switch automatically between voice and fax reception
Cannot receive a fax in ECM mode
Repeated errors occur when you receive a fax
Cannot receive faxes automatically
Problems sending faxes
Cannot send a fax in ECM mode
Cannot send a fax
Fax sent is dirty or documents are printed with streaks
Telephone problems
Problems using a memory card
Repeated errors occur when you send a fax
Cannot dial
The Unplug/Eject icon does not appear Windows
“?” is printed in the index
Removable disk does not appear in Windows Explorer
If nothing displays in the LCD if there is no power
In Windows Explorer, you cannot display Thumbnails Windows
The memory card is recognized as a drive other than Removable Disk
12-14 Troubleshooting
If the power disconnects unexpectedly
Removing jammed paper
Removing jams in the paper output tray
Removing jams from the machine’s interior
Removing jammed documents
If there are repeated paper jams
1 Press Stop/Reset 2 If a multipage document is loaded, remove
12-16 Troubleshooting
6 Lower the paper release lever A, then close the feeder cover
3 Open the feeder cover
5 Pull out the jammed page from the ADF
If the nozzle check pattern does not print properly
Interpreting the messages
When the Alarm light blinks
12-18 Troubleshooting
LCD messages
Cause
Action
Details
12-20 Troubleshooting
1 sec. key because there are
Troubleshooting
Chapter
Cause
Action
12-22 Troubleshooting
Message Error code
Cause
Action
If you cannot solve the problem
12-24 Troubleshooting
Chapter
Machine settings
Printing a list to check the current settings
Accessing the machine settings
13-1
Settings
Menu SPECIAL COPY
Function key Copy
13-2
Menu USER DATA Function keys Copy, Scan, Photo Print, Fax Model Fax
AUTO PRINT OFF
13-4
AUTO PRINT ON
If you select FAX/TEL AUTO SW, DRPD, or FAX
Fax Model Menu RECEIVE MODE
Fax Model Menu MEMORY REFERENCE Function key Fax
Fax Model Menu REPORTS/LISTS
Function key Fax
Menu PHOTO PRINT MODE Function key Photo Print
Machine settings
13-8
Machine settings
Setting
Name
Appendix
Specifications
General specifications
Power source
Envelope printable areas
Printable areas
Paper printable areas
Scanned area
Ink specifications
Banner paper printable areas
Print specifications
Photo print specifications
Copy specifications
Printing resolution
Fax Model Fax specifications
Fax resolution
Applicable line
Compatibility
Telephone specifications
Connection
Index
Index
I-2 Index
names
PROBLEM READING CARD message
Index
faxes and voice calls automatically 9-2
with answering machine connected
I-4 Index
WRONG CARTRIDGE message
Index
Index
I-2 Index
Index
I-4 Index