User’s Guide
Preface
Preface
Copyright
Trademarks
Set-Up Sheet
How to use the documentation provided
Printed manual Quick Reference Guide
Users Guide This guide
injury to persons if not performed correctly. In order to use the
Type conventions
machine safely, always pay attention to these warnings
use the machine safely, always pay attention to these cautions
1 Introduction
Contents
2 Document handling
3 Print media handling
12 Troubleshooting
11 Maintenance
13 Machine settings
9 Fax Model Receiving faxes
Location
Safety information
VIII
Power Supply
in fire
Handling
Fax Model Do not plug the machine into the same circuit as
Maintenance
C. Power requirements
Pre-installation requirements for Canon facsimile equipment
Legal limitation on usage of your product and the use of images
Users in the U.S.A
In case of equipment malfunction
Connection of the equipment
Rights of the telephone company
FCC Notice
XIII
Users in Canada
Pre-installation requirements for Canon facsimile equipment
A. Location
The power outlet should be a three-prong grounded receptacle Single or Duplex. It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively close to the power outlet to facilitate installation
C. Power requirements
Preface
CANON CANADA INC 1-800-OK-CANON 24 HOURS A DAY, SEVEN DAYS A WEEK
Preface
Chapter
1 Introduction
What your machine can do
Unpacking your machine
Main components of the machine
e Alarm light
Operation panel of the machine
q Resume key
w Fax Model In Use/Memory light
5Photo Print key
4Scan key
6Numeric keys
@2Fax Model Redial/Pause key
Chapter
Introduction
Document requirements
2 Document handling
Weight
Problem documents
Fax Model Using the ADF
Using the platen glass
Loading documents
1 Lift the document cover 2 Place your document face down on the
Recommended print media and requirements
3 Print media handling
Plain Paper
Envelopes
Glossy Photo Paper GP-301/GP-301N
High Resolution Paper HR-101N
Matte Photo Paper MP-101
Photo Paper Plus Glossy PP-101
Photo Paper Pro PC-101S
Photo Paper Pro PR-101
Transparencies CF-102
Printer driver setting Media Type Photo Paper Pro
T-Shirt Transfers TR-201
General print media guidelines
Printer driver setting Media Type T-Shirt Transfer
Quantity 1 sheet Paper thickness lever position Right
2 Move the paper thickness lever to the appropriate setting
Setting the paper thickness lever
1 Press Open q and lift up the scanning unit w
3 Close the scanning unit until it locks into place
1 Press Copy or Fax Model Fax 2 Press Paper Select
Setting the print media size and type
3 Use 2 or 3 to select the print media size
4 Press Set
Loading paper
Loading print media
Loading envelopes
guide A and adjust to the width of the stack
4 Place the stack of envelopes print side up
paper guide A and adjust to the width of
in the multi-purpose tray q. Pinch the
the stack w
adjust the paper guide to the width of the
Loading banner paper
Make sure the paper thickness lever is set to
the right
Chapter
3-10
Print media handling
Compatible memory cards
4 Photo printing from a memory card
Recommended print media
Chapter
Inserting a memory card
Inserting/removing a memory card
1 Make sure the machine is on
2 Insert a memory card into the appropriate slot
2 Remove the memory card
Removing a memory card
Printing methods
Step
Select a printing method
Step
1 Load the correct print media in the multi-purpose tray
Printing an index
2 Insert the memory card as described on p 3 Press Photo Print
4 Press Menu 5 Press Set
10 Use 2 or 3 to select the print media type
Printing all frames
11 Press Set
12 Press Start
9 Press Set
8 Use 2 or 3 to select the print media size
10 Use 2 or 3 to select the print media type
If you selected PLAIN PAPER in step 11 Go to step
1 Load the correct print media in the multi-purpose tray
Printing a single frame
Insert the memory card as described on p Press Photo Print Press Menu
Press Set
13 Press Set
12 Use 2 or 3 to select the print media size
14 Use 2 or 3 to select the print media type
If you selected PLAIN PAPER in step 15 Go to step
4-10
Printing a range of frames
1 Load the correct print media in the multi-purpose tray
2 Insert the memory card as described on p 3 Press Photo Print
12 Use 2 or 3 to select the print media size
4-11
13 Press Set
14 Use 2 or 3 to select the print media type
Chapter
7 Press Set
4-13
8 Use 2 or 3 to select the print media type
If you selected PLAIN PAPER in step 9 Go to step
Setting date printing
Setting vivid photo printing
4-14
Press Photo Print Press Menu Use 2 or 3 to select VIVID PHOTO PRINT
Enabling/disabling overwriting memory card data
Reading data from or writing data to a memory card
4-15
5 Use 2 or 3 to select SYSTEM SETTINGS 6 Press Set
10 Press Set 11 Press Stop/Reset to return to standby mode
4-16
8 Press Set
13 Insert a memory card into the appropriate slot
5 Copying
Setting color or black & white copying
Documents you can copy
Making copies
Adjusting the exposure density
Adjusting the image quality resolution
Press Image Quality Use 2 or 3 to select the image quality
3 Press Set
Using custom copy ratios
Using preset copy ratios
Reducing or enlarging a copy
Copying an image to fit the page
Copying two pages on a single page
Advanced copy features
4 Adjust any necessary settings for your document step 4, p
1 Load the document on the platen glass or Fax Model ADF 2 Press Copy
4 Adjust any necessary settings for your document step 4, p
Borderless copying
1 Load the document on the platen glass 2 Press Copy
3 Use the numeric keys to enter the number of copies
9 Press Start
Repeating an image on a page
Preparing your image to repeat it manually
1 Set the print media size you will be copying on to p
Copying your image
4 Adjust any necessary settings for your document step 4, p
1 Load the document on the platen glass or Fax Model ADF
2 Press Copy 3 Use the numeric keys to enter the number of copies
Load the document on the platen glass or ADF. Press Copy
Creating a mirror image
Use the numeric keys to enter the number of copies
Press Set
4 Adjust any necessary settings for your document step 4, p
Shrinking an image to fit the page
1 Load the document on the platen glass or Fax Model ADF 2 Press Copy
3 Use the numeric keys to enter the number of copies
Chapter
5-10
Copying
1 Press T to switch to letter mode A or number mode
Guidelines for entering numbers, letters, and symbols
6 Registering information in your machine
Chapter
THE SLEREXE COMPANY LIMITED
Registering required sender information
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set three times
Entering the sender information
13 Press Set 14 Press Stop/Reset
1 Press Menu 2 Use 2 or 3 to select USER DATA 3 Press Set
Use 2 or 3 to select FAX SETTINGS Press Set twice
Setting the telephone line type
Press Set Press Stop/Reset
Press Menu Use 2 or 3 to select USER DATA Press Set
5 Use 2 or 3 to select SYSTEM SETTINGS 6 Press Set
Setting daylight saving
11 Use 2 or 3 to select the month when daylight saving starts
13 Use 2 or 3 to select the week when daylight saving starts
Use 2 or 3 to select the month when daylight saving ends
Use 2 or 3 to select the day when daylight saving starts
21 Use 2 or 3 to select the week when daylight saving ends
Use 2 or 3 to select the day when daylight saving ends
Speed dialing methods
7 Speed dialing
Chapter
One-touch speed dialing
or Press Stop/Reset to return to standby mode
Registering one-touch speed dialing
Press Menu Use 2 or 3 to select USER DATA Press Set three times
4 Use 2 or 3 to select a one-touch speed dialing key 01 to
Changing or deleting an entry
1 Press Menu 2 Use 2 or 3 to select USER DATA 3 Press Set twice
Registering coded speed dialing
4 Use 2 or 3 to select CODED SPEED DIAL 5 Press Set
6 Use 2 or 3 to select a coded speed dialing code 00 to
Changing or deleting an entry
Press Menu Use 2 or 3 to select USER DATA Press Set twice
Registering group dialing
Use 2 or 3 to select GROUP DIAL Press Set
To register a group under a coded speed dialing code
11 Press Set
Press Stop/Reset to return to standby mode
Changing or deleting an entry
Coded speed dialing
Using speed dialing
One-touch speed dialing
1 Press Fax 2 Press Menu 3 Use 2 or 3 to select REPORTS/LISTS
Printing speed dialing lists
4 Press Set
5 Use 2 or 3 to select SPEED DIAL LIST 6 Press Set
Chapter
7-10
Speed dialing
Documents you can fax
8 Sending faxes
Sending methods
Memory sending
Press Fax Adjust any necessary settings for your document
Manual sending
To cancel manual sending Press Stop/Reset
sending a document Set-Up Sheet 2 Load the document in the ADF
Adjusting the image quality fax resolution
Setting color or black & white transmission
Improving faxed images
1 Press Image Quality 2 Use 2 or 3 to select the resolution
Dialing methods
Adjusting the scan exposure
Press Exposure Use 2 or 3 to select the exposure Press Set
Regular dialing
Redialing a busy number
Customizing automatic redialing settings
Manual redialing
Automatic redialing
15 Press Set 16 Press Stop/Reset
If you selected OFF in step 11 Press Set 12 Press Stop/Reset
Use 2 or 3 to select AUTO REDIAL Press Set
If you selected ON in step 11 Press Set twice
1 Load the document on the platen glass or ADF
2 Press Fax 3 Adjust any necessary settings for your document
4 Enter the fax numbers you want to send to
One-touch speed dialing Press the one-touch speed dialing keys
Printing a list of documents in memory
Documents stored in memory
Printing or deleting a document in memory
Press Fax Press Menu Use 2 or 3 to select MEMORY REFERENCE
or Press Stop/Reset to return to standby mode
Checking a document’s details
If deleting a document, press T
A Transaction number TX/RX NO
Switching temporarily to tone dialing
Dialing through a switchboard
Special dialing
8-10
9 Receiving faxes
Setting the receive mode
4 Use 2 or 3 to select the receive mode
Chapter
Customizing FAX/TEL AUTO SW
Receiving both faxes and voice calls automatically FAX/TEL AUTO SW
Choose this mode if
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set
15 Press Set 16 Press Stop/Reset
Receiving faxes automatically FAX ONLY MODE
Choose this mode if
11 Press Set twice
Setting the ring pattern
Receiving with a DRPD Distinctive Ring Pattern Detection service DRPD
Choose this mode if
5 Use 2 or 3 to select FAX SETTINGS 6 Press Set
12 Press Set 13 Press Stop/Reset
Receiving faxes manually MANUAL MODE
Choose this mode if
10 Press Set
Canceling receiving
ANS.MACHINE MODE
Receiving when an answering machine is connected
Adjusting the answering machine
Summary of reports and lists
Reports and lists
10-1
Chapter
ACTIVITY REPORT
Adjusting the ACTIVITY REPORT setting
Printing the ACTIVITY REPORT
10-2
10-3
Adjusting the TX REPORT setting
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set
6 Use 2 or 3 to select REPORT SETTINGS 7 Press Set twice
10-4
Adjusting the RX REPORT setting
4 Use 2 or 3 to select FAX SETTINGS 5 Press Set
6 Use 2 or 3 to select REPORT SETTINGS 7 Press Set
10-5
Printing the USER’S DATA LIST
1 Press Fax 2 Press Menu 3 Use 2 or 3 to select REPORTS/LISTS
4 Press Set
Chapter
10-6
Reports and lists
When to replace an ink tank
Maintenance
Replacing ink tanks
Guidelines
11-2
Replacing an ink tank
1 Make sure the power is turned on
2 Press Open q and lift up the scanning unit w
Maintaining the printhead
Flowchart of printhead maintenance
11-3
Perform deep printhead cleaning HEAD REFRESHING setting p
Printing the nozzle check pattern
Cleaning the printhead
11-4
3 Use 2 or 3 to select MAINTENANCE 4 Press Set twice
11-5
Aligning the printhead
3 Use 2 or 3 to select MAINTENANCE 4 Press Set
When all values have been entered, the LCD displays the following
Press Set Repeat steps 12 and 13 for column M
11-6
Most solid box
Cleaning the exterior
Cleaning your machine
Cleaning the interior
Cleaning the scanning area
11-8
Fax Model Cleaning the ADF area
5 Reconnect the power cord and turn on the power
4 Close the scanning unit until it locks into place
11-9
Cleaning the roller
4 When you are finished, close the feeder cover until it clicks
5 Reconnect the power cord and turn on the power
Chapter
11-10 Maintenance
Problems installing and removing software
Troubleshooting
MP Drivers/MP Toolbox Cannot install the software
Installation or removal of the MP Toolbox cannot be completed
Problems printing from your computer
Problems turning on the computer
Cannot use the software after upgrading to Windows XP
In Device Manager, green mark “?” is displayed Windows Me
Cannot print to a shared printer
12-3
Printing stops in the middle
Paper does not feed properly
Paper curls
Meaningless characters and symbols are printing
White streaks appear on the printout
Printout is rubbed or stained
Paper comes out but there is nothing copied on it
Copying problems
12-5
Copy quality is poor or documents are printed with streaks
Problems scanning
Cannot scan a document
12-6
Computer has hung up or frozen
When you click a key on the MP Toolbox, another application opens
Troubleshooting
12-7
White lines appear on the left side of the image
White margins appear around the scanned image
Cannot scan correctly with multi-scan
12-8
12-9
Problems receiving faxes
Cannot receive a fax, cannot print a fax
See below if you are having problems receiving faxes
Cannot receive a fax in ECM mode
Machine does not switch automatically between voice and fax reception
Repeated errors occur when you receive a fax
Cannot receive faxes automatically
Cannot send a fax in ECM mode
Problems sending faxes
Cannot send a fax
Fax sent is dirty or documents are printed with streaks
Problems using a memory card
Telephone problems
Repeated errors occur when you send a fax
Cannot dial
The Unplug/Eject icon does not appear Windows
“?” is printed in the index
Removable disk does not appear in Windows Explorer
In Windows Explorer, you cannot display Thumbnails Windows
If nothing displays in the LCD if there is no power
The memory card is recognized as a drive other than Removable Disk
12-14 Troubleshooting
Removing jammed paper
If the power disconnects unexpectedly
Removing jams in the paper output tray
Removing jams from the machine’s interior
If there are repeated paper jams
Removing jammed documents
1 Press Stop/Reset 2 If a multipage document is loaded, remove
12-16 Troubleshooting
6 Lower the paper release lever A, then close the feeder cover
3 Open the feeder cover
5 Pull out the jammed page from the ADF
Interpreting the messages
If the nozzle check pattern does not print properly
When the Alarm light blinks
12-18 Troubleshooting
Cause
LCD messages
Action
Details
1 sec. key because there are
12-20 Troubleshooting
Chapter
Troubleshooting
Cause
Action
Message Error code
12-22 Troubleshooting
Cause
Action
If you cannot solve the problem
Chapter
12-24 Troubleshooting
Printing a list to check the current settings
Machine settings
Accessing the machine settings
13-1
Menu SPECIAL COPY
Settings
Function key Copy
13-2
Menu USER DATA Function keys Copy, Scan, Photo Print, Fax Model Fax
AUTO PRINT OFF
13-4
AUTO PRINT ON
If you select FAX/TEL AUTO SW, DRPD, or FAX
Fax Model Menu MEMORY REFERENCE Function key Fax
Fax Model Menu RECEIVE MODE
Fax Model Menu REPORTS/LISTS
Function key Fax
Machine settings
Menu PHOTO PRINT MODE Function key Photo Print
Machine settings
13-8
Setting
Name
Specifications
Appendix
General specifications
Power source
Envelope printable areas
Printable areas
Paper printable areas
Scanned area
Ink specifications
Banner paper printable areas
Photo print specifications
Print specifications
Copy specifications
Printing resolution
Fax resolution
Fax Model Fax specifications
Applicable line
Compatibility
Connection
Telephone specifications
Index
Index
names
I-2 Index
Index
PROBLEM READING CARD message
faxes and voice calls automatically 9-2
with answering machine connected
WRONG CARTRIDGE message
I-4 Index
Index
Index
I-2 Index
Index
I-4 Index