Canon MP700, 730i, MultiPASS MP730 manual Removable disk does not appear in Windows Explorer

“?” is printed in the index.

Yellow “?”: The photograph data is large. Printing of this photograph may take a long time when printing in single frame, frame range, or all frame mode.

Red “?”: The photograph data is damaged and cannot be printed on your machine.

Cannot write to the memory card (write protect error displayed in Windows).

1. Is the machine in photo print mode and the <CARD PROTECT> setting set to <ON>?

Switch to a different mode and set the <CARD PROTECT> setting to <OFF> ( p. 4-15). Then turn the machine off and on again.

2.If a delayed write failed error is displayed in Windows 2000. Is the machine in photo print mode and the <CARD PROTECT> setting set to <ON>?

Switch to a different mode and set the <CARD PROTECT> setting to <OFF> ( p. 4-15). Then turn the machine off and on again.

If you want to enable card protection, set the <CARD PROTECT> setting to <ON> ( p. 4-15). Then turn the machine off and on again.

CAUTION

•In Windows 2000, if you set the <CARD PROTECT> setting to <ON>, turn the machine off then on again. If you copy data from the hard disk to the memory card and a delayed write failed error occurs, the original file may be lost.

3.Have you connected in Windows XP?

The date and time of access is written in the Windows XP preview, and if <CARD PROTECT> is set to <ON> or photo print mode is selected, a write protect error may be displayed. Turn the machine off then on again.

Removable disk does not appear in Windows Explorer.

This behavior can occur if you map a network drive to the next available drive letter after the local volumes and CD-ROM drives have been assigned drive letters. Do the following if you experience this problem:

1.Assign the network drive to any other drive letters.

2.Restart your computer.

The [Unplug/Eject] icon does not appear (Windows 2000).

In Windows 2000, the [Unplug/Eject] icon does not appear even when you select [Show Unplug/ Eject icon in the taskbar] in the [Unsafe Removal of Device] dialog box that is displayed when you turn off the machine or disconnect the USB cable.

You do not need to use the [Unplug/Eject] icon when you turn off the machine or disconnect the USB cable.

The machine does not appear in [Hardware devices] in the [Add/Remove Hardware] dialog box (Windows 2000).

In Windows 2000, the machine does not appear in [Hardware devices] in the [Select Device to Unplug] dialog box in [Add/Remove Hardware] of [Control Panel].

In Windows 2000, the [Unsafe Removal of Device] dialog box will appear when you turn off the machine or disconnect the USB cable, and the message [To safely unplug or eject any of the following devices, first use the Hardware wizard in the Control Panel to stop the device] will appear. There is however no need to unplug a device with [Add/Remove Hardware] when you turn off the machine or disconnect the USB cable.

12

Troubleshooting

Chapter 12 Troubleshooting 12-13