User’s Guide
Preface
Copyright
Trademarks
How to use the documentation provided
Set-Up Sheet
Type conventions
Machine safely, always pay attention to these warnings
Machine
Contents
Machine settings
Maintenance
Troubleshooting
Fax Model Receiving faxes
Safety information
Location
Power Supply
Viii
Handling
Fire
Maintenance
Users in the U.S.A
Pre-installation requirements for Canon facsimile equipment
Power requirements
Location
Rights of the telephone company
Connection of the equipment
Case of equipment malfunction
FCC Notice
Users in Canada
Xiii
XIV
Canon Canada INC
XVI
Introduction
What your machine can do
Quick Reference Guide
Unpacking your machine
Multi-purpose tray
Black, cyan, magenta, yellow
Main components of the machine
Operation panel of the machine
6Numeric keys
4Scan key
5Photo Print key
@2Fax Model Redial/Pause key
Introduction
Document handling
Document requirements
Loading documents
Using the platen glass
Fax Model Using the ADF
Lift the document cover Place your document face down on
Plain Paper
Print media handling
Recommended print media and requirements
Envelopes
Matte Photo Paper MP-101
High Resolution Paper HR-101N
Glossy Photo Paper GP-301/GP-301N
Photo Paper Plus Glossy PP-101
Photo Paper Pro PR-101
Photo Paper Pro PC-101S
Transparencies CF-102
Print media you cannot use
General print media guidelines
Shirt Transfers TR-201
Photo Paper Pro guidelines
Press Open q and lift up the scanning unit w
Setting the paper thickness lever
Move the paper thickness lever to the appropriate setting
Close the scanning unit until it locks into place
Use 2 or 3 to select the print media size
Setting the print media size and type
Press Copy or Fax Model Fax Press Paper Select
Press Set
Loading print media
Loading paper
Loading envelopes
Ensure that no curl or puff exceeds !/8 in mm
Set your computer to print on banner Paper
Loading banner paper
Make sure the paper thickness lever is set to Right
For details, see p
Print media handling
Photo printing from a memory card
Compatible memory cards
Recommended print media
Make sure the machine is on
Inserting/removing a memory card
Inserting a memory card
Insert a memory card into the appropriate slot
Removing a memory card
Printing methods
Select a printing method
Printing an index
Load the correct print media in the multi-purpose tray
Use 2 or 3 to select Index Press Set
Use 2 or 3 to select ALL Frames Press Set
Printing all frames
Press Start
Photo Paper PRO Plain Paper
Use 2 or 3 to select borderless printing
Printing a single frame
Use 2 or 3 to select Single Frame Press Set
Use the numeric keys to enter the frame number
Use 2 or 3 to view your settings in the LCD
Printing a range of frames
Use 2 or 3 to select Frame Range Press Set
Frame Range Photo LTR
Chapter
Plain LTR
Setting vivid photo printing
Setting date printing
Reading data from or writing data to a memory card
Enabling/disabling overwriting memory card data
Card Protect
Documents you can copy
Setting color or black & white copying
Copying
Making copies
Press Image Quality Use 2 or 3 to select the image quality
Adjusting the image quality resolution
Adjusting the exposure density
Press Exposure Use 2 or 3 to select the exposure Press Set
Reducing or enlarging a copy
Using preset copy ratios
Using custom copy ratios
Copying an image to fit
Advanced copy features
Copying two pages on a single
Borderless copying
Press Menu Press Set
Repeating an image on a
Preparing your image to repeat it manually
Copying your image
Use 2 or 3 to select Image Repeat Press Set
Press Start If you selected Manual in step Press Set
Creating a mirror image
Use 2 or 3 to select Mirror IMAGE. Press Set
Shrinking an image to fit
Use 2 or 3 to select Entire Image Press Set
Copying
Guidelines for entering numbers, letters, and symbols
Press T to switch to letter mode a or number mode
Registering required sender information
Slerexe Company Limited
Entering the sender information
Use 2 or 3 to select FAX Settings Press Set three times
Press Set Press Stop/Reset
Press Menu Use 2 or 3 to select User Data Press Set
Use 2 or 3 to select TEL Line Type Press Set
Setting the telephone line type
Use 2 or 3 to select FAX Settings Press Set twice
Use 2 or 3 to select the telephone line type
Use 2 or 3 to select the week when daylight saving starts
Setting daylight saving
Use 2 or 3 to select System Settings Press Set
Use 2 or 3 to select Daylght SAV Time Press Set
Use 2 or 3 to select the week when daylight saving ends
One-touch speed dialing
Speed dialing
Speed dialing methods
Coded speed dialing
Registering one-touch speed dialing
Use 2 or 3 to select a one-touch speed dialing key 01 to
Changing or deleting an entry
Use 2 or 3 to select Coded Speed Dial Press Set
Registering coded speed dialing
Press Menu Use 2 or 3 to select User Data Press Set twice
Use 2 or 3 to select a coded speed dialing code 00 to
Changing or deleting an entry
Registering group dialing
Use 2 or 3 to select Group Dial Press Set
Changing or deleting an entry
Using speed dialing
Use 2 or 3 to select the list you want to print
Printing speed dialing lists
Use 2 or 3 to select Speed Dial List Press Set
Touch List Coded Dial List Group Dial List
Speed dialing
Sending methods
Sending faxes
Documents you can fax
Memory sending
Manual sending
Press Hook or lift the handset Dial the recipient’s number
Talk through the handset to the recipient
Press Image Quality Use 2 or 3 to select the resolution
Setting color or black & white transmission
Adjusting the image quality fax resolution
Improving faxed images
Regular dialing
Adjusting the scan exposure
Dialing methods
PC dialing
Manual redialing
Customizing automatic redialing settings
Redialing a busy number
Automatic redialing
Use 2 or 3 to select Auto Redial Press Set
Load the document on the platen glass or ADF
Printing or deleting a document in memory
Documents stored in memory
Printing a list of documents in memory
Memory Reference
Marks before the transaction number
Checking a document’s details
Transaction number TX/RX no
Displaying details of the transaction
Dialing through a switchboard
Switching temporarily to tone dialing
Special dialing
Receiving faxes
Setting the receive mode
Use 2 or 3 to select the receive mode
Press Fax Press Menu Press Set
Customizing FAX/TEL Auto SW
Choose this mode if
Use 2 or 3 to select RX Settings Press Set
You will need to
Receiving faxes automatically FAX only Mode
Setting the ring pattern
Use 2 or 3 to select Drpdselect FAX
Receiving faxes manually Manual Mode
Canceling receiving
Adjusting the answering machine
10-1
Reports and lists
Summary of reports and lists
Report or List Description Details
Adjusting the Activity Report setting
Printing the Activity Report
10-2
Adjusting the TX Report setting
Use 2 or 3 to select Report Settings Press Set twice
10-3
Adjusting the RX Report setting
10-4
Use 2 or 3 to select RX Report Press Set
Printing the USER’S Data List
10-5
Use 2 or 3 to select User Data List Press Set
10-6
Replacing ink tanks
Maintenance
When to replace an ink tank
Guidelines
Replacing an ink tank
11-2
11-3
Flowchart of printhead maintenance
Maintaining the printhead
Out correctly
Use 2 or 3 to select the cleaning setting you want
Cleaning the printhead
Press Menu Use 2 or 3 to select Maintenance Press Set
Printing the nozzle check pattern
Use 2 or 3 to select Align Print Head Press Set
Aligning the printhead
11-5
Press T
11-6
Press Set Repeat steps 12 and 13 for column M
Cleaning your machine
Cleaning the exterior
Cleaning the interior
Fax Model Cleaning the ADF area
11-8
Cleaning the roller
11-9
11-10Maintenance
Chapter
12-1
Troubleshooting
MP Drivers/MP Toolbox Cannot install the software
Removal of the software was completed, but Canon remains
Computer will not start
Cannot use the software after upgrading to Windows XP
Device Manager, green mark ? is displayed Windows Me
Cannot print at all
Printing stops in the middle
12-3
Cannot print to a shared printer
Paper does not feed properly
White streaks appear on the printout
Meaningless characters and symbols are printing
Paper curls
Printout is rubbed or stained
Is the document loaded correctly?
12-5
Paper comes out but there is nothing copied on it
Print the nozzle check pattern Maintaining the printhead, p
Cannot scan a document
Are you using a USB 2.0-compatible USB hub?
Copy quality is poor or documents are printed with streaks
12-6
If an error occurs when scanning an image in Photoshop
Computer has hung up or frozen
Quit other open applications and try again
Cannot scan correctly with multi-scan
White margins appear around the scanned image
White lines appear on the left side of the image
12-8
See below if you are having problems receiving faxes
12-9
Cannot receive a fax, cannot print a fax
12-10Troubleshooting
Cannot receive a fax in ECM mode
Repeated errors occur when you receive a fax
Cannot receive faxes automatically
Cannot send a fax in ECM mode
Cannot send a fax
Fax sent is dirty or documents are printed with streaks
Telephone disconnects during a call
Repeated errors occur when you send a fax
Cannot dial
Memory card is not recognized
Removable disk does not appear in Windows Explorer
Unplug/Eject icon does not appear Windows
If nothing displays in the LCD if there is no power
12-14Troubleshooting
Windows Explorer, you cannot display Thumbnails Windows
Removing jams in the paper output tray
If the power disconnects unexpectedly
Removing jammed paper
Removing jams from the machine’s interior
Removing jammed documents
If there are repeated paper jams
Paying attention to the following points, reload the paper
Chapter Troubleshooting
Interpreting the messages
When the Alarm light blinks
If the nozzle check pattern does not print properly
If you cannot clear a paper jam
LCD messages
Cause Action Details
12-20Troubleshooting
Message Error code Cause Action Details
Memory Full
Load Paper
Machine in USE
Memory
12-22Troubleshooting
If you cannot solve the problem
12-24Troubleshooting
Accessing the machine settings
Machine settings
Printing a list to check the current settings
13-1
Function key Copy
Settings
Name Description Setting Details
13-2
TEL Offhook Alarm
FAX Settings User Settings Date & Time
Date Setup
Volume Line Monitor
13-4
33600bps
15 SEC
Printer Settings Quiet Mode
Switch
Dimension
Large System Settings
Function key Fax
Name Description Setting
Fax Model Menu Memory Reference Function key Fax
13-6
Menu Photo Print Mode Function key Photo Print
Vivid Photo Print
13-8
Dpof
Print Photo Date
Specifications
General specifications
Printable areas
Paper printable areas
Envelope printable areas
Ink specifications
Banner paper printable areas
Scanned area
Print specifications
Photo print specifications
Copy specifications
Fax Model Fax specifications
Telephone specifications
Connection
Touch SPD Dial List 7-9,10-1
Activity Report 10-1,10-2
Coded Speed Dial List 7-9,10-1
DOC. Memory List 8-8,10-1
Group Dial List 7-9,10-1 Memory Clear Report
Multi TX/RX Report
Problem Reading Card message
4Index
Key Interior 11-7 to On 1 copying Printhead + key Roller
2Index
Problem Reading Card message
TX/RX Cancelled message TX/RX NO. nnnn message