Writing Error/Output Error/Communication Error | Canon iP3300

Writing Error/Output Error/Communication Error

Cause

The printer is not ready.

Paper is not loaded.

Printer port setting does not match the computer's interface connecting the printer.

Action

Confirm that the POWER lamp is lit. If the POWER lamp is off, turn the printer on.

While the POWER lamp is flashing green, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit green.

If the ALARM lamp is flashing orange, an error may have occurred in the printer. For details on how to resolve the error, see ALARM Lamp Flashes

Orange.

An out of paper error may have been left unattended for a period of time. Load paper and press the RESUME/ CANCEL button.

If paper is loaded, make sure that the paper source (the Auto Sheet Feeder or Front Feeder) is selected correctly. If the paper source is not selected correctly, use the printer driver to change the paper source.

Check the printer port settings.

(1)Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes.

In non-XP Windows, click Start >

Settings > Printers.

(2)Click the Canon iP3300 icon.

(3)Open the File menu and select Properties.

(4)Click the Ports tab to confirm the port settings.

Make sure that a port named USBnnn

(Canon iP3300 Series Printer)

167

Image 167

Canon iP3300 manual Writing Error/Output Error/Communication Error

Contents

Users Guide Using the Canon Setup Utility Opening the Canon IJ Printer Utility Macintosh How to Use This Manual Navigating from the Menu Navigating in the Content Frame Searching Topics by Keywords Printing This Manual Search All Help Symbols Used in This ManualSearch iP3300 Users Guide Trademarks Location Power supplyChoosing a Maintaining CleaningPrinter Do not install the printer in a location Ink tanks Working aroundPrint Heads Page Front View Main Components Cover Guide Power Button / Power LampAlarm Lamp RESUME/CANCEL Button Inside Rear View Ink Lamps Print Head Lock Lever Locks the Print Head into placeInk Lamp Print Head Holder Holds the Print Head Orange Paper Handling Recommended Paper and Requirements Loading Printing Paper Glossy Photo Paper Matte Paper Plus Double Sided Transfers Photo Paper Plus Glossy Photo Paper ProPhoto Paper Plus Glossy Shirt Photo Paper Pro Guidelines Media Types You Cannot Use Using the Auto Sheet Feeder and the Front Feeder When Printing for the First Time If you print a lot on photo paper as well as on plain paper Paper Source Selection Scenarios Loading Paper When Printing on Plain Paper See Printing Media Load the paper Prepare to load paper Loading Paper in the Front Feeder Printer driver, select Auto Sheet Feeder for Paper Load the paper with the print side facing Down Page Retract the Paper Support Printer driver, select Front Feeder for PaperLoading Envelopes Page Then select DL Env. or Comm. Env. #10 in Page Size Turn on the printer and load the paper in the printer Printing with Windows Click Preferences or Properties Specify the required settings Set Print Quality and Color/Intensity as needed Print the document Printing with Macintosh Create a document or open a file to print using an Select Paper Size Appropriate application software Print the document Page Width Height Compatible Media TypesSize Paper Size 7 inches Page Plain paper WeightTypes PrintingPage Handling of Printed Output High Resolution Paper HR-101NPrinter Driver Settings Loading Size Page Storing Printed Output Matte Photo Paper MP-101 Printable Area Photo Paper Plus Double Sided PP-101D When Performing Duplex Printing Printer Driver Settings Page Photo Paper Plus Glossy PP-101 Storing Printed Output Photo Paper Plus Semi-gloss SG-101, SG-201 Storing Printed Output Photo Paper Pro PR-101 Storing Printed Output Photo Stickers PS-101 Page Size A4 Shirt Transfers TR-301 Envelopes Unsuitable Envelopes Media Type Envelope Ink is low Replacing an Ink Tank Ink may have run out Ink Level Indication on the ComputerInk is out Ink is out or may have run out Open the Canon IJ Printer UtilityCanon IJ Printer Utility is displayed If the Alarm lamp flashes orange four times Knowing When to Replace Ink Tank If the Alarm lamp flashes orange sixteen times Ink tank with no ink Handling Ink Replacing Ink Tanks Remove the ink tank whose lamp is flashing fast Prepare the replacement tank Install the ink tank Close the Top Cover When You Turn Off the PrinterKeeping the Best Printing Results When You Are Not Using the Printer for a Long Time When Printing Becomes Faint or Colors Are Incorrect If the Ruled Lines Are Shifted Click Nozzle Check Printing the Nozzle Check PatternPrint the Nozzle Check Pattern Printing the Nozzle Check Pattern Without a Computer Open the Front Feeder and extend the Paper Output Support Examine the pattern and take the appropriate action Examine the pattern and take the appropriate action Confirm the printed nozzle check pattern Examining the Nozzle Check PatternPage Click Cleaning Print Head CleaningCleaning the Print Head Without a Computer Click Print Check Pattern Cleaning See Replacing an Ink Tank Click Deep Cleaning Print Head Deep Cleaning Check the condition of the Print Head Start Print Head Deep Cleaning Make sure that Cleaning is selected in the pop-up menu Page Head Alignment Aligning the Print HeadPage Page Confirm the message, and then click OK When the confirmation message is displayed, click OK Select Test Print in the pop-up menu 101 102 103 Cleaning the Paper Feed Roller of the Auto Sheet Feeder Cleaning Your PrinterCleaning the Inside of the Printer Cleaning the Paper Feed Rollers Repeat three times Reattach the Rear Cover Cleaning the Inside of the Printer without a Computer Cleaning with the Printer Driver Bottom Plate cleaning 108 When the confirmation message is displayed, click Execute Click the Maintenance tab, and then Bottom Plate Cleaning 110 Execute Cleaning the Protrusions Inside the Printer Features of the Canon Setup Utility Using the Canon Setup Utility Starting the Canon Setup Utility 114 115 Change Canon Setup Utility Menu WindowsPictBridge Print Settings Select Printer Media Type PictBridge Dialog BoxPrinting Type Send Automatic Image Optimize Canon Setup Utility Menu Macintosh 120 121 Troubleshooting 123 Click Cancel on the Printer Connection screen Cannot Install the Printer Driver 125 Cause Action Cannot Connect to Computer Properly See Printing Speed Is Slow / USB Colors Are Unclear Print Results Not SatisfactoryCannot Print to End of Job Part of the Page Is Not Printed Printing a top-quality photo or Printing tables and charts 130 Performing Print Head Deep Cleaning twice If the problem is not resolved afterPerforming Print Head Cleaning twice If the problem is still not resolved after Select the Reduce spool data size Print Quality settingFine Not print out properly White StreaksIf the nozzle check pattern does Quality to Fine Detailed SettingPrinted Paper Curls or Has Ink Blots Select Quality & Media Printed Surface Is Scratched/Paper Is Smudged Open the Front Feeder and extend 137 Press firmly on the Rear Cover until it is fit Drag the Ink Drying Wait Time slide bar See Media Types You Cannot Use 141 Color/Intensity , and then click Set Colors Are Uneven or StreakedIntensity After performing Print Head If the problem is not resolved Cleaning twice Printing Does Not Start Printer Does Not Start or Stops During Print Jobs Click the Maintenance tab and then View Printer Status Click the printer icon in the Dock to Printing Stops Before It Is Completed Printer Moves But Ink Is Not Ejected 150 Quality to Fast Printing Speed Not as Fast as ExpectedPrint Head Holder Does Not Move to the Center Mode See Alarm Lamp Flashes Orange 153 Paper Does Not Feed Properly Paper Feed Roller is dirty Front Feeder Repeat three times Press firmly on the Rear Cover until it is Loading Paper 158 Printing Paper Paper Jams 160 161 162 Cancel button Alarm Lamp Flashes OrangeAlarm Lamp Flashes Orange 164 Performed until the ink absorber is Replacing an Ink Tank Error Message Appears on the Screen Writing Error/Output Error/Communication Error Instructions Click Print directly to the printer Error No Is DisplayedPrinting Support Preferences from Printer Error No /1710 Is DisplayedSelect iP3300 in Printer on the Print Select Print and Fax 171 Background printing Failed Windows Me/Windows 98 only Other Error MessagesCanon IJ Status Monitor is Printer driver could not be found 173 Canon IJ Status Monitor Is Not Displayed Windows-specific ProblemsCanon IJ Status Monitor is not enabled Background Printing Cannot Print Properly from a Digital CameraCannot Print in Background Windows Me/Windows 98 Only Flashes Orange Error Message On Camera Tank 179 Tank. See Replacing an Ink Tank If You Cannot Resolve the Problem Included Items Appendix Printing Area Size Printable Area width x height A5, A4, B5, 4 x 6, 4 x 8, 5 x 7, 8 x 10, Credit Card, Wide Letter, Legal Envelopes 187 Uninstalling the Printer Driver Guide Uninstalling the On-Screen ManualsClick OK when the confirmation message appears 189 Transporting the Printer Shipping the Printer Specifications Print date & file Paper typeLayout Image optimize Processor RAM Hard Disk Space*4 TrimmingInterface Operating System Additional System Requirements for On-Screen Manuals Make sure that Canon iP3300 is selected, and then click Select Printer SettingsOpening the Printer Properties Dialog Box Windows Non-XP Windows, click Start Settings Printers Select Print on the File menu in your application program Opening the Page Setup and Print Dialog Box MacintoshOpening the Page Setup Dialog Box Opening the Print Dialog Box Printer List opens Opening the Printer Setup Utility Print Center Macintosh 200 Select iP3300 in the Name list and click Utility Select iP3300 in the Product list and click MaintenanceOpening the Canon IJ Printer Utility Macintosh Canon IJ Printer Utility starts up