164 | Canon iP3300 guide

Five flashes: Print Head is not installed. / Print Head is defective.

Seven Flashes: Ink tank is not installed in the correct position.

Eight flashes: Ink absorber is almost full.

Note

If multiple ink lamps are flashing, check how fast they are flashing. Fast flashing (at about 1-second intervals) indicates the tank is empty. Slow flashing (at about 3-second intervals) indicates ink is low.

For details on different flashing speeds, see Getting the Ink Level Information.

Follow the directions given in the Easy Setup Instructions to install the Print Head.

If the Print Head is already installed, remove the Print Head once and then reinstall it.

If the error is still not resolved, the Print Head may be damaged. Contact your Canon Service representative.

Possible causes are as follows:

Some ink tanks are not installed in the correct position.

More than one ink tanks of the same color are installed.

Confirm that the ink tanks are installed in the appropriate positions.

See Replacing an Ink Tank.

The printer has a built-in ink absorber to hold the ink used during Print Head Cleaning, for example.

Eight flashes indicates that the ink absorber is nearly full.

Press the RESUME/CANCEL button to cancel the error so you can continue printing.

Before the ink absorber becomes completely full, contact a Canon service representative. (You will need to replace a particular part of the printer.)

Important

Canon recommends that you call for service as soon as this error occurs. Once the ink absorber becomes completely full, printing cannot be

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Canon iP3300 manual 164

Contents

Users Guide Using the Canon Setup Utility Opening the Canon IJ Printer Utility Macintosh How to Use This Manual Navigating in the Content Frame Navigating from the Menu Printing This Manual Searching Topics by Keywords Search All Help Symbols Used in This ManualSearch iP3300 Users Guide Trademarks Location Power supplyChoosing a Maintaining CleaningPrinter Do not install the printer in a location Ink tanks Working aroundPrint Heads Page Main Components Front View Power Button / Power Lamp Alarm LampRESUME/CANCEL Button Cover Guide Rear View Inside Print Head Lock Lever Locks the Print Head into place Ink LampPrint Head Holder Holds the Print Head Ink Lamps Orange Loading Printing Paper Paper Handling Recommended Paper and Requirements Glossy Photo Paper Matte Paper Plus Double Sided Photo Paper Plus Glossy Photo Paper Pro Photo Paper Plus GlossyShirt Transfers Media Types You Cannot Use Photo Paper Pro Guidelines Using the Auto Sheet Feeder and the Front Feeder When Printing for the First Time Paper Source Selection Scenarios If you print a lot on photo paper as well as on plain paper Loading Paper When Printing on Plain Paper See Printing Media Prepare to load paper Load the paper Printer driver, select Auto Sheet Feeder for Paper Loading Paper in the Front Feeder Load the paper with the print side facing Down Page Retract the Paper Support Printer driver, select Front Feeder for PaperLoading Envelopes Page Then select DL Env. or Comm. Env. #10 in Page Size Printing with Windows Turn on the printer and load the paper in the printer Specify the required settings Click Preferences or Properties Print the document Set Print Quality and Color/Intensity as needed Create a document or open a file to print using an Printing with Macintosh Appropriate application software Select Paper Size Print the document Page Compatible Media Types SizePaper Size Width Height 7 inches Page Weight TypesPrinting Plain paperPage High Resolution Paper HR-101N Printer Driver SettingsLoading Handling of Printed Output Size Page Matte Photo Paper MP-101 Storing Printed Output Printable Area When Performing Duplex Printing Photo Paper Plus Double Sided PP-101D Printer Driver Settings Page Photo Paper Plus Glossy PP-101 Storing Printed Output Photo Paper Plus Semi-gloss SG-101, SG-201 Storing Printed Output Photo Paper Pro PR-101 Storing Printed Output Photo Stickers PS-101 Page Shirt Transfers TR-301 Size A4 Envelopes Unsuitable Envelopes Media Type Envelope Replacing an Ink Tank Ink is low Ink may have run out Ink Level Indication on the ComputerInk is out Ink is out or may have run out Open the Canon IJ Printer UtilityCanon IJ Printer Utility is displayed Knowing When to Replace Ink Tank If the Alarm lamp flashes orange four times If the Alarm lamp flashes orange sixteen times Ink tank with no ink Replacing Ink Tanks Handling Ink Remove the ink tank whose lamp is flashing fast Prepare the replacement tank Install the ink tank Close the Top Cover When You Turn Off the PrinterKeeping the Best Printing Results When You Are Not Using the Printer for a Long Time When Printing Becomes Faint or Colors Are Incorrect If the Ruled Lines Are Shifted Printing the Nozzle Check Pattern Print the Nozzle Check PatternPrinting the Nozzle Check Pattern Without a Computer Click Nozzle Check Examine the pattern and take the appropriate action Open the Front Feeder and extend the Paper Output Support Examine the pattern and take the appropriate action Examining the Nozzle Check Pattern Confirm the printed nozzle check patternPage Click Cleaning Print Head CleaningCleaning the Print Head Without a Computer Click Print Check Pattern Cleaning See Replacing an Ink Tank Print Head Deep Cleaning Click Deep Cleaning Start Print Head Deep Cleaning Check the condition of the Print Head Make sure that Cleaning is selected in the pop-up menu Page Aligning the Print Head Head AlignmentPage Page Confirm the message, and then click OK When the confirmation message is displayed, click OK Select Test Print in the pop-up menu 101 102 103 Cleaning Your Printer Cleaning the Inside of the PrinterCleaning the Paper Feed Rollers Cleaning the Paper Feed Roller of the Auto Sheet Feeder Repeat three times Reattach the Rear Cover Cleaning with the Printer Driver Bottom Plate cleaning Cleaning the Inside of the Printer without a Computer 108 Click the Maintenance tab, and then Bottom Plate Cleaning When the confirmation message is displayed, click Execute 110 Cleaning the Protrusions Inside the Printer Execute Using the Canon Setup Utility Features of the Canon Setup Utility Starting the Canon Setup Utility 114 115 Canon Setup Utility Menu Windows PictBridge Print SettingsSelect Printer Change Media Type PictBridge Dialog BoxPrinting Type Automatic Image Optimize Send Canon Setup Utility Menu Macintosh 120 121 Troubleshooting 123 Cannot Install the Printer Driver Click Cancel on the Printer Connection screen 125 Cannot Connect to Computer Properly Cause Action See Printing Speed Is Slow / USB Print Results Not Satisfactory Cannot Print to End of JobPart of the Page Is Not Printed Colors Are Unclear Printing tables and charts Printing a top-quality photo or 130 If the problem is not resolved after Performing Print Head Cleaning twiceIf the problem is still not resolved after Performing Print Head Deep Cleaning twice Select the Reduce spool data size Print Quality settingFine Not print out properly White StreaksIf the nozzle check pattern does Detailed Setting Printed Paper Curls or Has Ink BlotsSelect Quality & Media Quality to Fine Printed Surface Is Scratched/Paper Is Smudged Open the Front Feeder and extend 137 Press firmly on the Rear Cover until it is fit Drag the Ink Drying Wait Time slide bar See Media Types You Cannot Use 141 Color/Intensity , and then click Set Colors Are Uneven or StreakedIntensity If the problem is not resolved After performing Print Head Cleaning twice Printer Does Not Start or Stops During Print Jobs Printing Does Not Start Click the Maintenance tab and then View Printer Status Click the printer icon in the Dock to Printing Stops Before It Is Completed Printer Moves But Ink Is Not Ejected 150 Printing Speed Not as Fast as Expected Print Head Holder Does Not Move to the CenterMode Quality to Fast See Alarm Lamp Flashes Orange 153 Paper Does Not Feed Properly Paper Feed Roller is dirty Front Feeder Repeat three times Press firmly on the Rear Cover until it is Loading Paper 158 Paper Jams Printing Paper 160 161 162 Cancel button Alarm Lamp Flashes OrangeAlarm Lamp Flashes Orange 164 Performed until the ink absorber is Error Message Appears on the Screen Replacing an Ink Tank Writing Error/Output Error/Communication Error Instructions Click Print directly to the printer Error No Is DisplayedPrinting Support Error No /1710 Is Displayed Select iP3300 in Printer on the PrintSelect Print and Fax Preferences from Printer 171 Other Error Messages Canon IJ Status Monitor isPrinter driver could not be found Background printing Failed Windows Me/Windows 98 only 173 Canon IJ Status Monitor Is Not Displayed Windows-specific ProblemsCanon IJ Status Monitor is not enabled Background Printing Cannot Print Properly from a Digital CameraCannot Print in Background Windows Me/Windows 98 Only Flashes Orange Error Message On Camera Tank 179 Tank. See Replacing an Ink Tank If You Cannot Resolve the Problem Appendix Included Items Printing Area A5, A4, B5, 4 x 6, 4 x 8, 5 x 7, 8 x 10, Credit Card, Wide Size Printable Area width x height Letter, Legal Envelopes 187 Uninstalling the Printer Driver Guide Uninstalling the On-Screen ManualsClick OK when the confirmation message appears 189 Transporting the Printer Shipping the Printer Specifications Paper type LayoutImage optimize Print date & file Processor RAM Hard Disk Space*4 TrimmingInterface Operating System Additional System Requirements for On-Screen Manuals Make sure that Canon iP3300 is selected, and then click Select Printer SettingsOpening the Printer Properties Dialog Box Windows Non-XP Windows, click Start Settings Printers Opening the Page Setup and Print Dialog Box Macintosh Opening the Page Setup Dialog BoxOpening the Print Dialog Box Select Print on the File menu in your application program Opening the Printer Setup Utility Print Center Macintosh Printer List opens 200 Select iP3300 in the Name list and click Utility Select iP3300 in the Product list and click MaintenanceOpening the Canon IJ Printer Utility Macintosh Canon IJ Printer Utility starts up