The Setup CD-
ROM is defective.
Click Start, select My Computer, and
confirm that CD-ROM icon is visible.
In non-XP Windows, double-click the
My Computer icon and confirm that the
CD-ROM icon is visible in the
window.
Confirm that the CD-ROM icon is
displayed when you insert the CD-ROM.
If the CD-ROM icon is not displayed,
restart your computer.
If the CD-ROM icon is still not displayed,
try different disks and see if they are
displayed. If other disks are displayed,
there is a problem with the Setup CD-
ROM. Contact a Canon service
representative.
Cannot Connect to Computer Properly

Printing Speed Is Slow / USB 2.0 Hi-Speed Connection

Does Not Work

Cause Action
Your system
environment is not
fully compatible
with USB 2.0 Hi-
Speed.
If your system environment is not fully
compatible with USB 2.0 Hi-Speed, the
printer will operate at a lower speed
provided under USB 1.1. In this case,
the printer operates properly but printing
speed may slow down due to
communication speed.
Check the following to ensure that your
system environment supports USB 2.0
Hi-Speed connection.
The USB port on your computer
supports USB 2.0 Hi-Speed
connection.
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