Windows-specific Problems | Canon iP3300 guide

Windows-specific Problems

Canon IJ Status Monitor Is Not Displayed

Cause

Bidirectional support is not enabled.

Canon IJ Status Monitor is not enabled.

Action

Make sure that bidirectional support is enabled.

(1)Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes.

In non-XP Windows, click Start >

Settings > Printers.

(2)Click the Canon iP3300 icon.

(3)Open the File menu and select Properties.

(4)On the Ports sheet, select Enable bidirectional support.

In Windows Me and Windows 98, click Spool Settings on the Details sheet and select Enable bi-directional support for this printer.

For details, refer to Windows Help.

Make sure that the Enable Status Monitor is selected on the Option menu of the Canon IJ Status Monitor.

(1)Open the printer properties dialog box.

See Opening the Printer Properties Dialog Box Directly from the Start Menu.

(2)On the Maintenance sheet, select View Printer Status.

(3)Select Enable Status Monitor on the Option menu if it is not selected.

174

Image 174

Canon iP3300 Windows-specific Problems, Canon IJ Status Monitor Is Not Displayed, Canon IJ Status Monitor is not enabled

Contents

Users Guide Using the Canon Setup Utility Opening the Canon IJ Printer Utility Macintosh How to Use This Manual Navigating in the Content Frame Navigating from the Menu Printing This Manual Searching Topics by Keywords Symbols Used in This Manual Search iP3300 Users GuideSearch All Help Trademarks Power supply Choosing aLocation Cleaning PrinterMaintaining Do not install the printer in a location Working around Print HeadsInk tanks Page Main Components Front View RESUME/CANCEL Button Power Button / Power LampAlarm Lamp Cover Guide Rear View Inside Print Head Holder Holds the Print Head Print Head Lock Lever Locks the Print Head into placeInk Lamp Ink Lamps Orange Loading Printing Paper Paper Handling Recommended Paper and Requirements Glossy Photo Paper Matte Paper Plus Double Sided Shirt Photo Paper Plus Glossy Photo Paper ProPhoto Paper Plus Glossy Transfers Media Types You Cannot Use Photo Paper Pro Guidelines Using the Auto Sheet Feeder and the Front Feeder When Printing for the First Time Paper Source Selection Scenarios If you print a lot on photo paper as well as on plain paper Loading Paper When Printing on Plain Paper See Printing Media Prepare to load paper Load the paper Printer driver, select Auto Sheet Feeder for Paper Loading Paper in the Front Feeder Load the paper with the print side facing Down Page Printer driver, select Front Feeder for Paper Loading EnvelopesRetract the Paper Support Page Then select DL Env. or Comm. Env. #10 in Page Size Printing with Windows Turn on the printer and load the paper in the printer Specify the required settings Click Preferences or Properties Print the document Set Print Quality and Color/Intensity as needed Create a document or open a file to print using an Printing with Macintosh Appropriate application software Select Paper Size Print the document Page Paper Size Compatible Media TypesSize Width Height 7 inches Page Printing WeightTypes Plain paperPage Loading High Resolution Paper HR-101NPrinter Driver Settings Handling of Printed Output Size Page Matte Photo Paper MP-101 Storing Printed Output Printable Area When Performing Duplex Printing Photo Paper Plus Double Sided PP-101D Printer Driver Settings Page Photo Paper Plus Glossy PP-101 Storing Printed Output Photo Paper Plus Semi-gloss SG-101, SG-201 Storing Printed Output Photo Paper Pro PR-101 Storing Printed Output Photo Stickers PS-101 Page Shirt Transfers TR-301 Size A4 Envelopes Unsuitable Envelopes Media Type Envelope Replacing an Ink Tank Ink is low Ink Level Indication on the Computer Ink is outInk may have run out Open the Canon IJ Printer Utility Canon IJ Printer Utility is displayedInk is out or may have run out Knowing When to Replace Ink Tank If the Alarm lamp flashes orange four times If the Alarm lamp flashes orange sixteen times Ink tank with no ink Replacing Ink Tanks Handling Ink Remove the ink tank whose lamp is flashing fast Prepare the replacement tank Install the ink tank When You Turn Off the Printer Keeping the Best Printing ResultsClose the Top Cover When You Are Not Using the Printer for a Long Time When Printing Becomes Faint or Colors Are Incorrect If the Ruled Lines Are Shifted Printing the Nozzle Check Pattern Without a Computer Printing the Nozzle Check PatternPrint the Nozzle Check Pattern Click Nozzle Check Examine the pattern and take the appropriate action Open the Front Feeder and extend the Paper Output Support Examine the pattern and take the appropriate action Examining the Nozzle Check Pattern Confirm the printed nozzle check patternPage Print Head Cleaning Cleaning the Print Head Without a ComputerClick Cleaning Click Print Check Pattern Cleaning See Replacing an Ink Tank Print Head Deep Cleaning Click Deep Cleaning Start Print Head Deep Cleaning Check the condition of the Print Head Make sure that Cleaning is selected in the pop-up menu Page Aligning the Print Head Head AlignmentPage Page Confirm the message, and then click OK When the confirmation message is displayed, click OK Select Test Print in the pop-up menu 101 102 103 Cleaning the Paper Feed Rollers Cleaning Your PrinterCleaning the Inside of the Printer Cleaning the Paper Feed Roller of the Auto Sheet Feeder Repeat three times Reattach the Rear Cover Cleaning with the Printer Driver Bottom Plate cleaning Cleaning the Inside of the Printer without a Computer 108 Click the Maintenance tab, and then Bottom Plate Cleaning When the confirmation message is displayed, click Execute 110 Cleaning the Protrusions Inside the Printer Execute Using the Canon Setup Utility Features of the Canon Setup Utility Starting the Canon Setup Utility 114 115 Select Printer Canon Setup Utility Menu WindowsPictBridge Print Settings Change PictBridge Dialog Box Printing TypeMedia Type Automatic Image Optimize Send Canon Setup Utility Menu Macintosh 120 121 Troubleshooting 123 Cannot Install the Printer Driver Click Cancel on the Printer Connection screen 125 Cannot Connect to Computer Properly Cause Action See Printing Speed Is Slow / USB Part of the Page Is Not Printed Print Results Not SatisfactoryCannot Print to End of Job Colors Are Unclear Printing tables and charts Printing a top-quality photo or 130 If the problem is still not resolved after If the problem is not resolved afterPerforming Print Head Cleaning twice Performing Print Head Deep Cleaning twice Print Quality setting FineSelect the Reduce spool data size White Streaks If the nozzle check pattern doesNot print out properly Select Quality & Media Detailed SettingPrinted Paper Curls or Has Ink Blots Quality to Fine Printed Surface Is Scratched/Paper Is Smudged Open the Front Feeder and extend 137 Press firmly on the Rear Cover until it is fit Drag the Ink Drying Wait Time slide bar See Media Types You Cannot Use 141 Colors Are Uneven or Streaked IntensityColor/Intensity , and then click Set If the problem is not resolved After performing Print Head Cleaning twice Printer Does Not Start or Stops During Print Jobs Printing Does Not Start Click the Maintenance tab and then View Printer Status Click the printer icon in the Dock to Printing Stops Before It Is Completed Printer Moves But Ink Is Not Ejected 150 Mode Printing Speed Not as Fast as ExpectedPrint Head Holder Does Not Move to the Center Quality to Fast See Alarm Lamp Flashes Orange 153 Paper Does Not Feed Properly Paper Feed Roller is dirty Front Feeder Repeat three times Press firmly on the Rear Cover until it is Loading Paper 158 Paper Jams Printing Paper 160 161 162 Alarm Lamp Flashes Orange Alarm Lamp Flashes OrangeCancel button 164 Performed until the ink absorber is Error Message Appears on the Screen Replacing an Ink Tank Writing Error/Output Error/Communication Error Instructions Error No Is Displayed Printing SupportClick Print directly to the printer Select Print and Fax Error No /1710 Is DisplayedSelect iP3300 in Printer on the Print Preferences from Printer 171 Printer driver could not be found Other Error MessagesCanon IJ Status Monitor is Background printing Failed Windows Me/Windows 98 only 173 Windows-specific Problems Canon IJ Status Monitor is not enabledCanon IJ Status Monitor Is Not Displayed Cannot Print Properly from a Digital Camera Cannot Print in Background Windows Me/Windows 98 OnlyBackground Printing Flashes Orange Error Message On Camera Tank 179 Tank. See Replacing an Ink Tank If You Cannot Resolve the Problem Appendix Included Items Printing Area A5, A4, B5, 4 x 6, 4 x 8, 5 x 7, 8 x 10, Credit Card, Wide Size Printable Area width x height Letter, Legal Envelopes 187 Uninstalling the On-Screen Manuals Click OK when the confirmation message appearsUninstalling the Printer Driver Guide 189 Transporting the Printer Shipping the Printer Specifications Image optimize Paper typeLayout Print date & file Trimming Interface Operating SystemProcessor RAM Hard Disk Space*4 Additional System Requirements for On-Screen Manuals Select Printer Settings Opening the Printer Properties Dialog Box WindowsMake sure that Canon iP3300 is selected, and then click Non-XP Windows, click Start Settings Printers Opening the Print Dialog Box Opening the Page Setup and Print Dialog Box MacintoshOpening the Page Setup Dialog Box Select Print on the File menu in your application program Opening the Printer Setup Utility Print Center Macintosh Printer List opens 200 Select iP3300 in the Product list and click Maintenance Opening the Canon IJ Printer Utility MacintoshSelect iP3300 in the Name list and click Utility Canon IJ Printer Utility starts up