Canon K10158 manual Colour printing problems, Printer prints only in black-and-white

■Colour printing problems

This section contains solutions for problems you may encounter when printing in colour.

Printer prints only in black-and-white

If you are printing from a software application that supports colour printing but your output is only in black ink, follow these steps.

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Make sure that you selected the BJC-50 printer driver or a compatible driver for another colour printer.

When you print from a DOS software application, make sure that you use the BJC-50 printer driver, or you use a compatible driver for another colour printer and the printer is set to LQ mode.

Make sure the colour ink cartridge still contains ink to print the Nozzle Check Pattern. (☞ 45) If any part of the colour pattern is blank, the colour ink cartridge has run out of ink. Replace the empty ink cartridge. (☞ 66)

Colours are broken or uneven

If colours are broken, uneven, or vary from line to line, follow these steps.

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The print mode may be inappropriate for your graphics resolution. If you are printing high-density graphics, set the printer driver to Fine mode.

If you are generating a thin line in a non-primary colour (not cyan, magenta, or yellow), the software may tell the printer to dither the line by printing alternate coloured dots and blank white areas. To correct this, choose cyan, magenta, or yellow.

Make sure the colour ink cartridge still contains ink to print the Nozzle Check Pattern. (☞ 45) If any part of the colour pattern is blank, the colour ink cartridge has run out of ink. Replace the empty ink cartridge. (☞ 66)

92Chapter 7 Troubleshooting