Cannot Install the MP Drivers, Troubleshooting59 | Canon MP470

Cannot Install the MP Drivers

Unable to proceed beyond the Printer Connection screen.

If you were unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the MP Drivers.

Printer Connection

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Installation does not start automatically when the Setup CD-ROMis inserted into your computer'sdisc drive.

(1)CIick Cancel on the Printer Connection screen. (2)Ctick Start Over on the Installation Failure screen. (3)Ctick Back on the screen that appears next.

(4)Ctick Exit on the PIXMA XXX screen (where "XXX" is _our machine'sname), then remove the CD-ROM.

(5)Turn the machine off.

(6) Restart your computer.

(7)Make sure you have no application software running, including antFvirus software.

(8)Follow the procedure described in your setup sheet to reinstall the MP Drivers.

(1)Click Start then Computer.

In Windows XP, Click Start then My Computer.

In Windows 2000, double-click the My Computer icon on the desktop. (2)Double-click the CD-ROM icon ,}_ on the displayed window.

Installation procedure not followed correctly.

E[_ Note

To use the Run command to start the setup program, specify your disc drive and then the name of the setup program, MSETUP4.EXE. The drive letter of the disc drive depends on your computer.

Double-click the CD-ROM icon on your desktop to start installation.

If the CD-ROM icon is not displayed, restart your computer.

If the CD-ROM icon is still not displayed, try different disks and see if they are displayed. If other disks are displayed, there is a problem with the Setup CD- ROM. Contact your Canon service representative.

Follow the procedure described in your setup sheet for proper installation.

If the MP Drivers were not installed correctly, uninstatt the MP Drivers, restart

your computer, and then reinstall the MP Drivers. Refer to the PC Printing Guide on-screen manual.

Note

If the installer was forced to be terminated due to a Windows error, the system may be in an unstable condition and you may not be able to install the MP Drivers. Restart your computer before reinstalling.

Troubleshooting59

Image 63

Canon MP470 quick start Cannot Install the MP Drivers, Troubleshooting59, 1Click Start then Computer

Contents

Quick Start Guide Getting Help from Canon Customer Technical Support SequenceHelp Us Help You Better MP470series Quick Start Guide Disclaimer Table of Contents Alarm lamp Before Using the Machine2Before Using the Machine Stop/Reset button Before Using the Machine How to Navigate Menus on the LCD 4Before Using the MachineBasic Operation on the Menu Screen Maintenance/settings Copy modeScan mode Memory card mode 6Before Using the Machine Basic Operation on the Settings Screen For details on the setting Items Turning on the Machine 8Before Using the MachineAbout the Power Plug Turning the Machine On and Off Loading Original Documents Screen-saver ModeHandling the Original Document Original Document Requirements To scan photographs Inches / 1 mm Before Using the Machine Documents Using Specialty MediaLoading Printing Paper Photo Quality Media Suited For Business Paper Handling Recommended Paper and Requirements Media Types You Cannot Use When Printing on Plain Paper Loading PaperFlatten the four corners of the paper before loading it Load Paper Prepare to load paper Use either European DL or US Comm. Env. #10-sized envelope Loading Envelopes Qt Important Load the envelopes Load the paper Loading Small-Sized Paper Copying Setting ItemsCopying Making Copies Copying21 Using Useful Copy Functions Na!nt Printing from a Memory CardMemory Cards Supported by This Machine Printing from a Memory Card Inserting the Memory Card Printable Image Data Start printing Removing the Memory CardPrinting Photographs Display photo Prepare for printing OFF Setting Items Multiselect print Using Useful Printing Functions Printing by Using the Photo Index Sheet Printing from Your Computer Specify the required settings and click OKPrinting from Your Computer Printing with Windows Select Size of the loaded paper Media Pop-up menu Specify the required settingsPrinting with Macintosh Make sure that your machines name is Selected in Format for Scanning Methods Scanning Images Printable Image Data Format Printing Photographs Directly from a Compliant DevicePrinting Photographs Directly from a Compliant Device Connectable Devices Start printing from your PictBridge compliant device Connect the PictBridge compliant device to the machine About PictBridge Print Settings Settings on a PictBridge Compliant DevicePaper Size and Paper Type Settings Trimming Setting Layout SettingDate/File No. Print Setting Image Optimize Setting Setting on the Machine Displaying the PictBridge Settings ScreenSpecify the Setting For Before performing maintenance Routine MaintenanceWhen Printing Becomes Faint or Colors Are Incorrect Routine Maintenance Print the nozzle check pattern Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Check the nozzle check pattern you printedIf There Are No Missing Lines and No White Streaks If Lines Are Missing or White Streaks Are Present Start Print Head Cleaning Print Head Cleaning Print Head Deep Cleaning Start Print Head Deep CleaningConfirm the condition of the Print Head Print the print head alignment pattern Aligning the Print Head Adjust the print head position Getting the Ink Status Information Replacing a Fine Cartridge Handling Fine Cartridges Replacing Fine Cartridges Remove the empty Fine Cartridge Push down the Fine Cartridge Install the Fine Cartridge Prepare the replacement Fine cartridge Routine Maintenance When You Turn Off the Machine When You Are Not Using the Machine for a Long TimeKeeping the Best Printing Results Cleaning Your Machine Cleaning the Exterior of the MachineCleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Roller cleaning Cleaning the Inside of the Machine Bottom plate cleaning Perform bottom plate cleaningMaintenance/settings screen is displayed Cleaning the Protrusions Inside the Machine Troubleshooting Troubleshooting Troubleshooting57 An Error Message Is Displayed on the LCD An Unintended Language Is Displayed on the LCD LCD Cannot Be Seen At All Cannot Install the MP Drivers Troubleshooting591Click Start then Computer This device can perform faster Message Is Displayed Cannot Connect to Computer Properly Troubleshooting61 Print Results Not SatisfactoryType of the loaded paper? Colors Are Unclear Printed Surface Is Scratched/Paper Is Smudged Troubleshooting63White Streaks Printed Paper Curls or Has Ink Blots Reduce the Intensity setting. Then try printing again Colors Are Uneven or Streaked Print Result Not Satisfactory When CopyingTroubleshooting65 Printing Does Not Start Machine is not ready Does Not Feed Properly Paper Jams Troubleshooting67 Writing Error/Output Error/Communication Error Error Message Appears on the Computer Screen Error No Is Displayed Error No /1710 Is DisplayedTroubleshooting69 Device Error Message Appears on a PictBridge Compliant Printing Does Not Start Troubleshooting71Cannot Remove a Memory Card Cannot Print Properly from a Photo Index Sheet Scanning Problems ScanGear Wont StartOther Scanning Troubles Appendix73 How to Use the Documentation ProvidedRead this guide when starting to use the machine Appendix Appendix Reading the On-screen Manuals Appendix75 Specifications Browser PapertypeLayout Operating System Processor Browser Windows Html Help Viewer Appendix77 Safety Precautions Safety Precautions Safety Precautions Machine Legal Limitations on Use of Your Product and Use of Images FCC Notice U.S.A. Only For 120V, 60Hz model Canon U.S.A., INC. Limited Warranty --- USA OnlyUsers in the U.S.A Regulatory Information Safety Precautions Authorized Service Facility Carry-In /Mail-In Service USA Canon U.S.A., Inc One Canon Plaza Lake Success, NY Index Index Ordering Information Description Order #Canon Specialty Papers Canon INC QT5-1007-V01