Error No Is Displayed, Error No /1710 Is Displayed | Canon MP470

•Error No.: 300 Is Displayed

The machine is not ready.

The machine is not connected properly.

Your machine is not selected in Printer

on the Print dialog box.

Confirm that the Power tamp is tit green.

If the Power tamp is off, turn the machine on.

While the Power Iamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains tit green.

If the Alarm tamp is tit orange, an error may have occurred on the machine. For details on how to resolve the error, see "An Error Message Is Displayed on the LCD" on page 57.

Make sure that the USB cable is securely plugged in to the machine and the computer.

•If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device.

Consult the reseller of the relay device for details.

•There could also be a problem with the USB cable. Replace the USB cable and try printing again.

Select your machine's name in Printer on the Print dialog box.

If your machine's name does not appear in Printer, follow the procedure below to check that the driver for your machine is installed to your computer.

(1)Select Print & Fax Preferences in Printer.

In Mac OS X v.10.2.8 or 10.3.x, select Edit Printer List in Printer.

(2)Check that your machine's name is displayed in the list of printers and that the check box is selected.

In Mac OS X v.10.2.8, check that your machine's name is displayed in Printer List.

(3)If your machine's name is not displayed, click Add(+) to add the machine.

If you cannot add the machine, fottow the procedure described in your setup sheet to reinstall the MP Drivers.

•Error No.: 1700/1710 Is Displayed

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See "The ink absorber is almost full. Press [OK] to continue printing. Contact the service center." in "An Error Message Is Displayed on the LCD" on page 57.

•Error No.: 2001 Is Displayed

No response from connected digital	See "The ink absorber is almost full. Press [OK] to continue printing. Contact the
	service center." in "An Error Message Is Displayed on the LCD" on page 57.

Troubleshooting69

Image 73

Canon MP470 quick start Error No Is Displayed, Error No /1710 Is Displayed, Troubleshooting69

Contents

Quick Start Guide Customer Technical Support Sequence Getting Help from CanonHelp Us Help You Better MP470series Quick Start Guide Disclaimer Table of Contents 2Before Using the Machine Before Using the MachineStop/Reset button Alarm lamp Before Using the Machine 4Before Using the Machine How to Navigate Menus on the LCDBasic Operation on the Menu Screen Scan mode Copy modeMemory card mode Maintenance/settings 6Before Using the Machine Basic Operation on the Settings Screen For details on the setting Items About the Power Plug 8Before Using the MachineTurning the Machine On and Off Turning on the Machine Handling the Original Document Screen-saver ModeOriginal Document Requirements Loading Original Documents To scan photographs Inches / 1 mm Before Using the Machine Loading Printing Paper Using Specialty MediaPhoto Quality Media Suited For Business Documents Paper Handling Recommended Paper and Requirements Media Types You Cannot Use Loading Paper When Printing on Plain PaperFlatten the four corners of the paper before loading it Load Paper Prepare to load paper Use either European DL or US Comm. Env. #10-sized envelope Loading Envelopes Qt Important Load the envelopes Load the paper Loading Small-Sized Paper Copying Setting ItemsMaking Copies Copying Copying21 Using Useful Copy Functions Memory Cards Supported by This Machine Printing from a Memory CardPrinting from a Memory Card Na!nt Inserting the Memory Card Printable Image Data Printing Photographs Display photo Removing the Memory CardPrepare for printing Start printing OFF Setting Items Multiselect print Using Useful Printing Functions Printing by Using the Photo Index Sheet Printing from Your Computer Specify the required settings and click OKPrinting with Windows Printing from Your Computer Printing with Macintosh Media Pop-up menu Specify the required settingsMake sure that your machines name is Selected in Format for Select Size of the loaded paper Scanning Methods Scanning Images Printing Photographs Directly from a Compliant Device Printing Photographs Directly from a Compliant DeviceConnectable Devices Printable Image Data Format Start printing from your PictBridge compliant device Connect the PictBridge compliant device to the machine Settings on a PictBridge Compliant Device About PictBridge Print SettingsPaper Size and Paper Type Settings Date/File No. Print Setting Layout SettingImage Optimize Setting Trimming Setting Displaying the PictBridge Settings Screen Setting on the MachineSpecify the Setting For When Printing Becomes Faint or Colors Are Incorrect Routine MaintenanceRoutine Maintenance Before performing maintenance Print the nozzle check pattern Printing the Nozzle Check Pattern Check the nozzle check pattern you printed Examining the Nozzle Check PatternIf There Are No Missing Lines and No White Streaks If Lines Are Missing or White Streaks Are Present Start Print Head Cleaning Print Head Cleaning Start Print Head Deep Cleaning Print Head Deep CleaningConfirm the condition of the Print Head Print the print head alignment pattern Aligning the Print Head Adjust the print head position Getting the Ink Status Information Replacing a Fine Cartridge Handling Fine Cartridges Replacing Fine Cartridges Remove the empty Fine Cartridge Push down the Fine Cartridge Install the Fine Cartridge Prepare the replacement Fine cartridge Routine Maintenance When You Are Not Using the Machine for a Long Time When You Turn Off the MachineKeeping the Best Printing Results Cleaning the Exterior of the Machine Cleaning Your MachineCleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Roller cleaning Perform bottom plate cleaning Cleaning the Inside of the Machine Bottom plate cleaningMaintenance/settings screen is displayed Cleaning the Protrusions Inside the Machine Troubleshooting Troubleshooting Troubleshooting57 An Error Message Is Displayed on the LCD An Unintended Language Is Displayed on the LCD LCD Cannot Be Seen At All Troubleshooting59 Cannot Install the MP Drivers1Click Start then Computer This device can perform faster Message Is Displayed Cannot Connect to Computer Properly Print Results Not Satisfactory Troubleshooting61Type of the loaded paper? Colors Are Unclear White Streaks Troubleshooting63Printed Paper Curls or Has Ink Blots Printed Surface Is Scratched/Paper Is Smudged Reduce the Intensity setting. Then try printing again Troubleshooting65 Print Result Not Satisfactory When CopyingPrinting Does Not Start Colors Are Uneven or Streaked Machine is not ready Does Not Feed Properly Paper Jams Troubleshooting67 Writing Error/Output Error/Communication Error Error Message Appears on the Computer Screen Error No /1710 Is Displayed Error No Is DisplayedTroubleshooting69 Device Error Message Appears on a PictBridge Compliant Cannot Remove a Memory Card Troubleshooting71Cannot Print Properly from a Photo Index Sheet Printing Does Not Start ScanGear Wont Start Scanning ProblemsOther Scanning Troubles Read this guide when starting to use the machine How to Use the Documentation ProvidedAppendix Appendix73 Appendix Reading the On-screen Manuals Appendix75 Specifications Layout PapertypeOperating System Processor Browser Browser Windows Html Help Viewer Appendix77 Safety Precautions Safety Precautions Safety Precautions Machine Legal Limitations on Use of Your Product and Use of Images Users in the U.S.A Canon U.S.A., INC. Limited Warranty --- USA OnlyRegulatory Information FCC Notice U.S.A. Only For 120V, 60Hz model Safety Precautions Authorized Service Facility Carry-In /Mail-In Service USA Canon U.S.A., Inc One Canon Plaza Lake Success, NY Index Index Description Order # Ordering InformationCanon Specialty Papers Canon INC QT5-1007-V01