Scanning Problems, ScanGear Wont Start | Canon MP470 instruction

Scanning Problems

•ScanGear Won't Start

The scanner driver (ScanGear) is not installed.

Follow the procedure described in your setup sheet to reinstall the MP Drivers.

•Other Scanning Troubles

Refer to the Scanning Guide on-screen manual.

The Document Cover Comes Off

i

The Document Cover was opened too hard.

If the Document Cover is opened too hard, it may come off. Reattach it

accordingto the followingprocedure.

(1)Insert the protrusion on one side of the Document Cover hinge into the holder.

@

(2)Hold the middle of the Document Cover and press down

above the second protrusion as shown in the figure below to reattach the Document Cover.

72 Troubleshooting

Image 76

Canon MP470 quick start Scanning Problems, ScanGear Wont Start, Other Scanning Troubles

Contents

Quick Start Guide Customer Technical Support Sequence Getting Help from CanonHelp Us Help You Better Quick Start Guide MP470series Disclaimer Table of Contents Before Using the Machine 2Before Using the MachineStop/Reset button Alarm lamp Before Using the Machine 4Before Using the Machine How to Navigate Menus on the LCDBasic Operation on the Menu Screen Copy mode Scan modeMemory card mode Maintenance/settings Basic Operation on the Settings Screen 6Before Using the Machine For details on the setting Items 8Before Using the Machine About the Power PlugTurning the Machine On and Off Turning on the Machine Screen-saver Mode Handling the Original DocumentOriginal Document Requirements Loading Original Documents Inches / 1 mm To scan photographs Before Using the Machine Using Specialty Media Loading Printing PaperPhoto Quality Media Suited For Business Documents Paper Handling Recommended Paper and Requirements Media Types You Cannot Use Loading Paper When Printing on Plain PaperFlatten the four corners of the paper before loading it Prepare to load paper Load Paper Loading Envelopes Use either European DL or US Comm. Env. #10-sized envelope Load the envelopes Qt Important Loading Small-Sized Paper Load the paper Setting Items CopyingMaking Copies Copying Copying21 Using Useful Copy Functions Printing from a Memory Card Memory Cards Supported by This MachinePrinting from a Memory Card Na!nt Printable Image Data Inserting the Memory Card Removing the Memory Card Printing Photographs Display photoPrepare for printing Start printing Setting Items OFF Using Useful Printing Functions Multiselect print Printing by Using the Photo Index Sheet Specify the required settings and click OK Printing from Your ComputerPrinting with Windows Printing from Your Computer Media Pop-up menu Specify the required settings Printing with MacintoshMake sure that your machines name is Selected in Format for Select Size of the loaded paper Scanning Images Scanning Methods Printing Photographs Directly from a Compliant Device Printing Photographs Directly from a Compliant DeviceConnectable Devices Printable Image Data Format Connect the PictBridge compliant device to the machine Start printing from your PictBridge compliant device Settings on a PictBridge Compliant Device About PictBridge Print SettingsPaper Size and Paper Type Settings Layout Setting Date/File No. Print SettingImage Optimize Setting Trimming Setting Displaying the PictBridge Settings Screen Setting on the MachineSpecify the Setting For Routine Maintenance When Printing Becomes Faint or Colors Are IncorrectRoutine Maintenance Before performing maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern Check the nozzle check pattern you printed Examining the Nozzle Check PatternIf There Are No Missing Lines and No White Streaks If Lines Are Missing or White Streaks Are Present Print Head Cleaning Start Print Head Cleaning Start Print Head Deep Cleaning Print Head Deep CleaningConfirm the condition of the Print Head Aligning the Print Head Print the print head alignment pattern Adjust the print head position Replacing a Fine Cartridge Getting the Ink Status Information Replacing Fine Cartridges Handling Fine Cartridges Remove the empty Fine Cartridge Push down the Fine Cartridge Prepare the replacement Fine cartridge Install the Fine Cartridge Routine Maintenance When You Are Not Using the Machine for a Long Time When You Turn Off the MachineKeeping the Best Printing Results Cleaning the Exterior of the Machine Cleaning Your MachineCleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Roller cleaning Perform bottom plate cleaning Cleaning the Inside of the Machine Bottom plate cleaningMaintenance/settings screen is displayed Cleaning the Protrusions Inside the Machine Troubleshooting Troubleshooting An Error Message Is Displayed on the LCD Troubleshooting57 LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD Troubleshooting59 Cannot Install the MP Drivers1Click Start then Computer Cannot Connect to Computer Properly This device can perform faster Message Is Displayed Print Results Not Satisfactory Troubleshooting61Type of the loaded paper? Colors Are Unclear Troubleshooting63 White StreaksPrinted Paper Curls or Has Ink Blots Printed Surface Is Scratched/Paper Is Smudged Reduce the Intensity setting. Then try printing again Print Result Not Satisfactory When Copying Troubleshooting65Printing Does Not Start Colors Are Uneven or Streaked Does Not Feed Properly Machine is not ready Troubleshooting67 Paper Jams Error Message Appears on the Computer Screen Writing Error/Output Error/Communication Error Error No /1710 Is Displayed Error No Is DisplayedTroubleshooting69 Error Message Appears on a PictBridge Compliant Device Troubleshooting71 Cannot Remove a Memory CardCannot Print Properly from a Photo Index Sheet Printing Does Not Start ScanGear Wont Start Scanning ProblemsOther Scanning Troubles How to Use the Documentation Provided Read this guide when starting to use the machineAppendix Appendix73 Reading the On-screen Manuals Appendix Specifications Appendix75 Papertype LayoutOperating System Processor Browser Appendix77 Browser Windows Html Help Viewer Safety Precautions Safety Precautions Safety Precautions Machine Legal Limitations on Use of Your Product and Use of Images Canon U.S.A., INC. Limited Warranty --- USA Only Users in the U.S.ARegulatory Information FCC Notice U.S.A. Only For 120V, 60Hz model Safety Precautions Authorized Service Facility Carry-In /Mail-In Service Canon U.S.A., Inc One Canon Plaza Lake Success, NY USA Index Index Description Order # Ordering InformationCanon Specialty Papers QT5-1007-V01 Canon INC