Calling Features, Feature Buttons and Softkeys | Cisco Systems 6921

Calling Features

Feature Buttons and Softkeys

Depending upon how your system administrator sets up your phone, some features included in this guide might not be available to you.

This table provides information about some of the features that are available on dedicated feature buttons, and some of the features that are set up by your system administrator either on programmable feature buttons or softkeys.

	Dedicated	Programmable
Feature Name	Feature Button	Feature Button	Softkey

Call Back		X	X

Call Forward All		X	X

Call Park		X	X

Call Park Line Status		X

Call Pickup		X	X

Call Pickup Line Status		X

Conference	X		X

Directed Call Park		X

Divert			X

Do Not Disturb (DND)		X

Group Pickup		X	X

Hold	X

Hunt Groups		X

Intercom		X

Malicious Call Identification (MCID)		X

Meet Me		X	X

Mobile Connect		X

Mute	X

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)				51

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Cisco Systems 6921 manual Calling Features, Feature Buttons and Softkeys

Contents

For Cisco Unified IP Phone 6921, 6941, 6945, Page Contents Messages Voice Messages Calling Features Mute On-hook Dialing Dial a Number On-hook67 Plus Dialing Fast Dials FAQs and Troubleshooting OL-23813-01 Phone Connections Cisco Unified IP Phone 192762 Buttons and Hardware OL-23813-01 Phone Screen Footstand Higher Viewing Angle Lower Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 192762 192526 Your Phone OL-23813-01 Phone Screen 194407 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 199282 Buttons and Hardware Your Phone OL-23813-01 Phone Screen 199283 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen Cisco Higher Viewing Angle Handset Rest 192897 Access Services ServicesPhone Applications Call History View Call Record Details View Call HistoryFilter Call History Dial From Call History Delete Call Record From Call History Clear Call History Ring Tones PreferencesContrast Phone Information Administrator SettingsView Phone Information Corporate Directory Phone ContactsSearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal Directory Sign in to Personal Directory Personal Directory Options Dial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Fast-Dial Codes with Personal Directory Personalize Your Voicemail Voice MessagesCheck for Voice Messages Listen to Voice Messages Feature Buttons and Softkeys Calling Features Auto Answer Agent GreetingAuto Answer with Your Headset Auto Answer with Your Speakerphone Call Back Set up a Call Back NotificationCall Forward All Call Park Park and Retrieve a Call Using ParkForward Calls on a Primary Line Call Pickup Park and Retrieve a Call Using Manual Directed Call Park Answer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using PickupAnswer a Call Using Group Pickup and a Phone Number Answer a Call Using Other Pickup CBarge Call WaitingCodes Respond to a Call Waiting Notification Place a Call Using a Forced Authorization Code Place a Call Using a Client Matter CodeConference Add Another Party to Your Call to Create a Conference Divert Do Not Disturb Enable Extension MobilityExtension Mobility Turn DND On and Off Fast Dial Place a Call Using Fast DialHold Hold and Resume a Call Hunt Groups Hold ReversionPut a Call on Hold by Answering a New Call on Another Line Determine if a Shared Line is on Hold Line Status IntercomSign In and Out of a Hunt Group Place an Intercom Call Malicious Call Identification Line Status Indicators Mobile Connect Meet MeTrace a Suspicious Call Host a Meet-Me Conference Select Send call to mobile Mute Monitor and RecordOn-hook Dialing Plus Dialing Report Problems on Your Phone Enable Privacy on a Shared LinePrivacy Quality Reporting Tool Shared Lines RedialSpeed Dial Redial a Number Place a Call with a Speed-Dial Button TransferPlace a Call with a Speed-Dial Code Transfer a Call to Another Number Use Direct Transfer to Connect Calls Across Lines Web DialerSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco Directory Use Web Dialer with Another Online Corporate Directory Set Up, View, or Change Web Dialer PreferencesSign Out of Web Dialer Applications button Phone Information Sign In and Out of User Options Web Pages User Options Web Pages Select a Device From the User Options Web Pages DeviceCustomize Do Not Disturb Options Set Up Call Forwarding Per Line Line SettingsChange the Voice Message Indicator Setting Per Line Select Line Settings Change the Ring Settings Per Line Change the Audible Voice Message Indicator Setting Per LineChange or Create a Line Text Label for Your Phone Display Set Up Speed-Dial Buttons Phone ServicesSet Up Speed-Dial Codes Speed Dial on the Web Search for Services Subscribe to a ServiceChange or End Services Select Phone Services Change Your Browser Password User SettingsChange a Service Name Add a Service to an Available Programmable Feature Button Change Your PIN DirectoryChange the Language for Your User Options Web Pages Change the Language for Your Phone Display Add a New PAB Entry Personal Address BookSearch for a PAB Entry Edit a PAB Entry Assign a Feature Button for Fast Dial Assign a Feature Button for Personal Address BookFast Dials Assign a Fast Dial Code to a PAB Entry Edit a Fast Dial Phone Number Search for a Fast Dial Entry Select User Options Mobility Settings Remote Destinations Mobility SettingsAdd a New Remote Destination Select User Options Mobility Settings Access Lists Create an Access ListPlugins Select User Options Plugins Access Plugins Troubleshooting Tips Frequently Asked QuestionsSolution Conference Shared Lines Problem Meet-Me Conference Busy Tone User Options Problem Cannot Access User Options Web Pages Power Outage Safety and Performance InformationExternal Devices Cisco Product Security Accessibility FeaturesAdditional Information OL-23813-01 Cisco One-Year Limited Hardware Warranty Terms Warranty OL-23813-01 Index OL-23813-01 Page CMC Page 100 101 102 103 104 105 106 107 108 OL-23813-01