Web Dialer | Cisco Systems 6921 instruction

Calling Features

2.Press the Transfer button .

3.Enter the transfer recipient’s phone number (or press a speed dial button).

4.Wait for the recipient to answer. (Or, skip to Step 5 while the call is ringing.)

5.Press the Transfer button again. The transfer is complete.

Use Direct Transfer to Connect Calls Across Lines

This task requires multiple phone lines.

1.Verify that you have two connected calls and that one of the calls is active (not on hold).

2.Press the Transfer button .

3.Press the line button for the other (held) call.

The transfer completes (the two calls are connected to each other).

Swap Between Calls Before Completing a Transfer

After you connect to the transfer recipient—but before you transfer a call to this party—you can press the Swap softkey to toggle between the two calls. This allows you to consult privately with the party on each call before you complete the transfer.

Web Dialer

Web Dialer allows you to click-to-dial contacts from the Cisco Unified CM Directory. Your system administrator sets up this feature for you.

Use Web Dialer with Cisco Directory

1.Sign in to your User Options web pages.

2.Select User Options > Directory and search for a co-worker.

3.Select the number that you want to dial.

4.If this is your first time using Web Dialer, review the preferences on the Make Call page.

5.Select Dial.

The call is now placed on your phone.

6.To end a call, select Hang up or hang up from your phone.

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Cisco Systems 6921 manual Use Direct Transfer to Connect Calls Across Lines, Use Web Dialer with Cisco Directory

Contents

For Cisco Unified IP Phone 6921, 6941, 6945, Page Contents Messages Voice Messages Calling Features Mute On-hook Dialing Dial a Number On-hook67 Plus Dialing Fast Dials FAQs and Troubleshooting OL-23813-01 Phone Connections Cisco Unified IP Phone 192762 Buttons and Hardware OL-23813-01 Phone Screen Footstand Higher Viewing Angle Lower Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 192762 192526 Your Phone OL-23813-01 Phone Screen 194407 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 199282 Buttons and Hardware Your Phone OL-23813-01 Phone Screen 199283 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen Cisco Higher Viewing Angle Handset Rest 192897 Access Services ServicesPhone Applications Call History View Call Record Details View Call HistoryFilter Call History Dial From Call History Delete Call Record From Call History Clear Call History Preferences Ring TonesContrast Administrator Settings Phone InformationView Phone Information Phone Contacts Corporate DirectorySearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal Directory Sign in to Personal Directory Personal Directory Options Dial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Fast-Dial Codes with Personal Directory Voice Messages Personalize Your VoicemailCheck for Voice Messages Listen to Voice Messages Feature Buttons and Softkeys Calling Features Auto Answer Agent GreetingAuto Answer with Your Headset Auto Answer with Your Speakerphone Set up a Call Back Notification Call BackCall Forward All Park and Retrieve a Call Using Park Call ParkForward Calls on a Primary Line Call Pickup Park and Retrieve a Call Using Manual Directed Call Park Answer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using PickupAnswer a Call Using Group Pickup and a Phone Number Answer a Call Using Other Pickup CBarge Call WaitingCodes Respond to a Call Waiting Notification Place a Call Using a Forced Authorization Code Place a Call Using a Client Matter CodeConference Add Another Party to Your Call to Create a Conference Divert Do Not Disturb Enable Extension MobilityExtension Mobility Turn DND On and Off Fast Dial Place a Call Using Fast DialHold Hold and Resume a Call Hunt Groups Hold ReversionPut a Call on Hold by Answering a New Call on Another Line Determine if a Shared Line is on Hold Line Status IntercomSign In and Out of a Hunt Group Place an Intercom Call Malicious Call Identification Line Status Indicators Mobile Connect Meet MeTrace a Suspicious Call Host a Meet-Me Conference Select Send call to mobile Mute Monitor and RecordOn-hook Dialing Plus Dialing Report Problems on Your Phone Enable Privacy on a Shared LinePrivacy Quality Reporting Tool Shared Lines RedialSpeed Dial Redial a Number Place a Call with a Speed-Dial Button TransferPlace a Call with a Speed-Dial Code Transfer a Call to Another Number Use Direct Transfer to Connect Calls Across Lines Web DialerSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco Directory Use Web Dialer with Another Online Corporate Directory Set Up, View, or Change Web Dialer PreferencesSign Out of Web Dialer Applications button Phone Information Sign In and Out of User Options Web Pages User Options Web Pages Device Select a Device From the User Options Web PagesCustomize Do Not Disturb Options Set Up Call Forwarding Per Line Line SettingsChange the Voice Message Indicator Setting Per Line Select Line Settings Change the Audible Voice Message Indicator Setting Per Line Change the Ring Settings Per LineChange or Create a Line Text Label for Your Phone Display Set Up Speed-Dial Buttons Phone ServicesSet Up Speed-Dial Codes Speed Dial on the Web Search for Services Subscribe to a ServiceChange or End Services Select Phone Services Change Your Browser Password User SettingsChange a Service Name Add a Service to an Available Programmable Feature Button Change Your PIN DirectoryChange the Language for Your User Options Web Pages Change the Language for Your Phone Display Add a New PAB Entry Personal Address BookSearch for a PAB Entry Edit a PAB Entry Assign a Feature Button for Fast Dial Assign a Feature Button for Personal Address BookFast Dials Assign a Fast Dial Code to a PAB Entry Edit a Fast Dial Phone Number Search for a Fast Dial Entry Mobility Settings Select User Options Mobility Settings Remote DestinationsAdd a New Remote Destination Create an Access List Select User Options Mobility Settings Access ListsPlugins Select User Options Plugins Access Plugins Troubleshooting Tips Frequently Asked QuestionsSolution Conference Shared Lines Problem Meet-Me Conference Busy Tone User Options Problem Cannot Access User Options Web Pages Safety and Performance Information Power OutageExternal Devices Accessibility Features Cisco Product SecurityAdditional Information OL-23813-01 Cisco One-Year Limited Hardware Warranty Terms Warranty OL-23813-01 Index OL-23813-01 Page CMC Page 100 101 102 103 104 105 106 107 108 OL-23813-01