Call Park, Forward Calls on a Primary Line | Cisco Systems 6921

Forward Calls on a Primary Line

1.Press the Fwd All softkey.

2.Enter the target phone number. (Depending on how your voicemail system is set up, you may be

able to press the Messages button to forward all calls to voicemail.) Visual confirmation displays on your screen for as long as the feature is enabled.

3.To cancel call forwarding, press Fwd OFF.

To forward calls on other lines, go to your User Options Web pages.

Call Park

Call Park allows you to park (temporarily store) a call you receive on your phone, and which you can then retrieve from another phone (for example, a phone at a co-worker’s desk or in a conference room).

There are two ways you can park a call:

•Park—Allows you to park an active call that you answered on your phone, and retrieve it using another phone in the Cisco Unified Communications Manager system.

•Manual Directed Call Park—Allows you to park an active call by transferring it to a Directed Call number, which your system administrator sets up.

You retrieve the call at another phone by dialing a park retrieval prefix number (provided by your system administrator), then dialing the Directed Call number you used to park the call.

Your system administrator sets up either the Manual Directed Call Park or the Park feature on your phone, but not both.

Related Topics

Line Status, page 63

Park and Retrieve a Call Using Park

1.During a call, press the Park softkey.

Your phone displays the call park number where the system stored your call.

2.Note the call park number displayed on your phone screen. You will use the number to retrieve the call.

3.Hang up.

You have a limited time to retrieve a parked call before it reverts to ringing at the original number.

4.From any other Cisco Unified IP Phone in your network, enter the call park number to retrieve the call.

54	OL-23813-01

Image 64

Cisco Systems 6921 manual Call Park, Forward Calls on a Primary Line, Park and Retrieve a Call Using Park

Contents

For Cisco Unified IP Phone 6921, 6941, 6945, Page Contents Messages Voice Messages Calling Features Mute On-hook Dialing Dial a Number On-hook67 Plus Dialing Fast Dials FAQs and Troubleshooting OL-23813-01 Cisco Unified IP Phone Phone Connections 192762 Buttons and Hardware OL-23813-01 Phone Screen Footstand Higher Viewing Angle Handset Rest Lower Viewing Angle 192897 Cisco Unified IP Phone 192762 192526 Your Phone OL-23813-01 Phone Screen 194407 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 199282 Buttons and Hardware Your Phone OL-23813-01 Phone Screen 199283 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen Cisco Higher Viewing Angle Handset Rest 192897 Services Access ServicesPhone Applications Call History View Call History View Call Record DetailsFilter Call History Dial From Call History Clear Call History Delete Call Record From Call History Ring Tones PreferencesContrast Phone Information Administrator SettingsView Phone Information Corporate Directory Phone ContactsSearch for and Dial a Contact Personal Directory Search for and Dial a Contact While on a Call Personal Directory Options Sign in to Personal Directory Dial a Number from Personal Directory Fast-Dial Codes with Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Personalize Your Voicemail Voice MessagesCheck for Voice Messages Listen to Voice Messages Calling Features Feature Buttons and Softkeys Agent Greeting Auto AnswerAuto Answer with Your Headset Auto Answer with Your Speakerphone Call Back Set up a Call Back NotificationCall Forward All Call Park Park and Retrieve a Call Using ParkForward Calls on a Primary Line Park and Retrieve a Call Using Manual Directed Call Park Call Pickup Answer a Call Using Pickup Answer a Call Using Group Pickup and a Group Pickup NumberAnswer a Call Using Group Pickup and a Phone Number Answer a Call Using Other Pickup Call Waiting CBargeCodes Respond to a Call Waiting Notification Place a Call Using a Client Matter Code Place a Call Using a Forced Authorization CodeConference Add Another Party to Your Call to Create a Conference Divert Enable Extension Mobility Do Not DisturbExtension Mobility Turn DND On and Off Place a Call Using Fast Dial Fast DialHold Hold and Resume a Call Hold Reversion Hunt GroupsPut a Call on Hold by Answering a New Call on Another Line Determine if a Shared Line is on Hold Intercom Line StatusSign In and Out of a Hunt Group Place an Intercom Call Line Status Indicators Malicious Call Identification Meet Me Mobile ConnectTrace a Suspicious Call Host a Meet-Me Conference Select Send call to mobile Monitor and Record MuteOn-hook Dialing Plus Dialing Enable Privacy on a Shared Line Report Problems on Your PhonePrivacy Quality Reporting Tool Redial Shared LinesSpeed Dial Redial a Number Transfer Place a Call with a Speed-Dial ButtonPlace a Call with a Speed-Dial Code Transfer a Call to Another Number Web Dialer Use Direct Transfer to Connect Calls Across LinesSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco Directory Set Up, View, or Change Web Dialer Preferences Use Web Dialer with Another Online Corporate DirectorySign Out of Web Dialer Applications button Phone Information User Options Web Pages Sign In and Out of User Options Web Pages Select a Device From the User Options Web Pages DeviceCustomize Do Not Disturb Options Line Settings Set Up Call Forwarding Per LineChange the Voice Message Indicator Setting Per Line Select Line Settings Change the Ring Settings Per Line Change the Audible Voice Message Indicator Setting Per LineChange or Create a Line Text Label for Your Phone Display Phone Services Set Up Speed-Dial ButtonsSet Up Speed-Dial Codes Speed Dial on the Web Subscribe to a Service Search for ServicesChange or End Services Select Phone Services User Settings Change Your Browser PasswordChange a Service Name Add a Service to an Available Programmable Feature Button Directory Change Your PINChange the Language for Your User Options Web Pages Change the Language for Your Phone Display Personal Address Book Add a New PAB EntrySearch for a PAB Entry Edit a PAB Entry Assign a Feature Button for Personal Address Book Assign a Feature Button for Fast DialFast Dials Assign a Fast Dial Code to a PAB Entry Search for a Fast Dial Entry Edit a Fast Dial Phone Number Select User Options Mobility Settings Remote Destinations Mobility SettingsAdd a New Remote Destination Select User Options Mobility Settings Access Lists Create an Access ListPlugins Access Plugins Select User Options Plugins Frequently Asked Questions Troubleshooting TipsSolution Conference Problem Meet-Me Conference Busy Tone Shared Lines Problem Cannot Access User Options Web Pages User Options Power Outage Safety and Performance InformationExternal Devices Cisco Product Security Accessibility FeaturesAdditional Information OL-23813-01 Warranty Cisco One-Year Limited Hardware Warranty Terms OL-23813-01 Index OL-23813-01 Page CMC Page 100 101 102 103 104 105 106 107 108 OL-23813-01