14-9

Chapter 14 Troubleshooting ACS with the Monitoring & Report Viewer

Working with Expert Troubleshooter

Table 14-6 Results Summary Page

Option

Description

Diagnosis and Resolution

Diagnosis	The diagnosis for the problem is listed here.

Resolution	The steps for resolution of the problem are detailed here.

Troubleshooting Summary

Summary

Astep-by-step summary of troubleshooting information is provided here. You can expand any step to view further details.

Any configuration errors are indicated by red text.

Step 10 Click Done to return to the Expert Troubleshooter.

The Monitoring & Report Viewer provides you the diagnosis, steps to resolve the problem, and troubleshooting summary to help you resolve the problem.

Note You can launch the RADIUS authentication troubleshooter from the RADIUS authentication report pages as well. You must drill down to the details page of a particular RADIUS authentication to launch this diagnostic tool.

Executing the Show Command on a Network Device

The Execute Network Device Command diagnostic tool allows you to run any show command on a network device from the ACS web interface. The result of the show command is precisely what you would see on a console and can be used to identify problems in the device configuration. To run a show command on any network device:

Step 1 Choose Monitoring and Reports > Troubleshooting > Expert Troubleshooter.

Step 2 Select Execute Network Device Command from the list of troubleshooting tools.

The Expert Troubleshooter page is refreshed and lists the fields described in Table 14-7.

	User Guide for Cisco Secure Access Control System 5.3
	User Guide for Cisco Secure Access Control System 5.3
OL-24201-01		14-9
OL-24201-01		14-9

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Cisco Systems OL-24201-01 manual Executing the Show Command on a Network Device, 14-9

Contents

Americas Headquarters User Guide for Cisco Secure Access Control SystemPage Iii N T E N T S Rules-Based Service Selection Configuring an Authorization Policy for Host Lookup Requests My Account Vii Exporting Network Devices and AAA Clients Viii Failover Radius Identity Store in Identity Sequence Managing Access Policies Maximum User Session in Distributed Environment Xii Creating and Editing Alarm Schedules Xiii Exporting Report Data Xiv Adding Groups Filtering Chart Data Xvi Managing System Administrators Xvii Activating a Secondary Instance Xviii Configuring Logs Xix Using Log Targets PKI Usage Xxi EAP-MSCHAPv2 B-30 Xxii Document Conventions AudienceRevised April 17 Store Documentation UpdatesRelated Documentation Date Description Obtaining Documentation and Submitting a Service Request Preface User Guide for Cisco Secure Access Control System Overview of ACS Introducing ACS Related Topic ACS Distributed DeploymentACS 4.x and 5.3 Replication Related Topics ACS Management Interfaces ACS Licensing ModelACS ACS Web-based Interface ACS Command Line Interface ACS Web-based Interface, ConfigHardware Models Supported by ACS ACS Programmatic Interfaces OL-24201-01 Migrating from ACS 4.x to ACS Migration Requirements, Supported Migration Versions, Overview of the Migration ProcessMigration Requirements Supported Migration Versions Migrating from ACS 4.x to ACS Select System Administration Downloads Migration UtilityBefore You Begin Downloading Migration Files Migrating from ACS 4.x to ACS Functionality Mapping from ACS 4.x to ACS Radius VSA Common Scenarios in MigrationMigrating from ACS 4.2 on Csacs 1120 to ACS Radius VSA Migrating Data from Other AAA Servers to ACS Migrating from ACS 3.x to ACS Migrating from ACS 4.x to ACS Common Scenarios in Migration OL-24201-01 Overview of the ACS 5.x Policy Model ACS 5.x Policy Model Information in ACS 5.3 Policy Element Term Description Policy Terminology Rule-Based Policies Simple PoliciesTypes of Policies, Types of Policies Policy Type Access Services Radius and TACACS+ Proxy Services Access Service B Access Service C Access Service aFor Device Administration Hosts Wireless Devices Access Service Templates Feature ACS Identity Policy Failure Options Processing Rules with Multiple Command Sets Authorization Policy for Device AdministrationGroup Mapping Policy Simple Service Selection, Rules-Based Service Selection, Service Selection PolicySimple Service Selection Exception Authorization Policy Rules Access Services and Service Selection Scenarios Rules-Based Service Selection Example Policy Rule Table First-Match Rule Tables Column Description Policy Conditions Authorization Profiles for Network AccessPolicy Results Policies and Identity Attributes Processing Rules with Multiple Authorization Profiles Example of a Rule-Based Policy Policies and Network Device Groups Prerequisites Flows for Configuring Services and Policies Editing a Custom Session Condition, Editing Access Services,Customizing a Policy, Configuring Access Service Policies, Step Action Drawer in Web Interface Related Topics OL-24201-01 Common Scenarios Using ACS Overview of Device Administration Session Administration Command Authorization TACACS+ Custom Services and Attributes Password-Based Network AccessOverview of Password-Based Network Access PEAP-GTC RADIUS-PAP RADIUS-CHAPEAP-FAST-GTC EAP-MD5 Leap Radius Chap Password-Based Network Access Configuration FlowProtocol Action MAB Radius PAP EAP-MSCHAPv2 or EAP-GTC or both PeapEAP-FAST Overview of Certificate-Based Network Access Certificate-Based Network Access EAP-TLS Using Certificates in ACSCertificate-Based Network Access for EAP-TLS Before you Begin User Guide for Cisco Secure Access Control System Overview of Agentless Network Access Agentless Network AccessValidating an Ldap Secure Authentication Connection Use Cases Attribute Host Lookup802.1x Authentication with Call Check Process Service-Type Call Check PAP/EAP-MD5 Authentication For more information, see , Managing Policy Elements Agentless Network Access Flow Next Step Configuring an Ldap External Identity Store for Host LookupAdding a Host to an Internal Identity Store Previous Step Managing Identity Attributes, Creating an Access Service for Host LookupCreating an Access Service for Host Lookup, Previous Steps See Viewing Identity Policies, page 10-21, for details Configuring an Identity Policy for Host Lookup RequestsClick Save Changes See Customizing a Policy, page 10-4, for more information VPN Remote Network AccessSelect Host Lookup and click OK LDAP-RADIUS/PAP Supported Authentication ProtocolsSupported Identity Stores RADIUS/PAP RADIUS/CHAP Configuring VPN Remote Access Service Supported VPN Network Access ServersSupported VPN Clients ACS and Cisco Security Group Access Creating Security Groups Adding Devices for Security Group Access Creating SGACLs Configuring an Ndac Policy Creating an Access Service for Security Group Access Configuring EAP-FAST Settings for Security Group AccessSelect Network Access, and check Identity and Authorization Creating an Egress Policy Creating an Endpoint Admission Control Policy Creating a Default Policy Radius and TACACS+ Proxy Requests Tacplusauthor Tacplusauthen Supported ProtocolsTacplusacct PAP Ascii Chap Supported Radius AttributesTACACS+ Body Encryption Connection to TACACS+ Server Configuring Proxy Service My Workspace Welcome WelcomeField Description My Account Task Guides Accessing the Web Interface Using the Web InterfaceLogging In, Logging Out, Logging Logging Out Understanding the Web Interface Header Header, Navigation Pane, Content Area,Navigation Pane, Content Area, Web Interface Design Drawer Function Navigation Pane Header, Content Area, Content Area Web Interface Location Deleted item Button or Field Description Sorting Filtering Secondary Windows Secondary Window Transfer Boxes Transfer Box Fields and Buttons Schedule Boxes Rule Table Pages See Displaying Hit Counts, page 10-10for more information Option Description ACS 5.x Policy Model Supported ACS ObjectsSupported ACS Objects, Creating Import Files, Property Name Property Data Type Uments Creating Import Files Click Download Add Template Downloading the Template from the Web InterfaceUnderstanding the CSV Templates Click File Operations Header Field Description Creating the Import File Updating the Records in the ACS Internal Store Deleting Records from the ACS Internal Store Concurrency Conflict Errors Common Errors Deletion Errors System Failure Errors AccessibilityDisplay and Readability Features Obtaining Additional Accessibility Information Keyboard and Mouse Features Step No Task Drawer Refer to Configuring Minimal System Setup Configuring Administrator Configuring Local ServerConfiguring Authentication Settings for Administrators Step No Task Drawer Refer to Task Drawer Refer to Configuring ACS to Manage Access Policies Duplicating Alarm Configuring System AlarmSettings, Understanding Alarm OL-24201-01 External Servers Managing Network Resources Creating, Duplicating, and Editing Network Device Groups Network Device GroupsChoose Network Resources Network Device Groups Deleting Network Device Groups Field Description Deleting Network Device Groups from a Hierarchy Network Devices and AAA Clients Choose Network Resources Network Devices and AAA Clients Viewing and Performing Bulk Operations for Network DevicesSee Displaying Network Device Properties, Network Device page appears Exporting Network Devices and AAA Clients Performing Bulk Operations for Network Resources and Users Managing Network Resources Network Devices and AAA Clients Creating, Duplicating, and Editing Network Devices Exporting Network Resources and Users Configuring Network Device and AAA Clients TACACS+ SGT KEK Displaying Network Device Properties TACACS+ Access Advanced Settings AccessSecurity Group Deleting Network Devices Configuring a Default Network Device About creating network device groups Creating, Duplicating, and Editing External Proxy Servers Working with External Proxy ServersChoose Network Resources External Proxy Servers Choose to create Radius proxy server Deleting External Proxy Servers OL-24201-01 Internal Identity Stores Overview Ldap External Identity Stores Identity Stores with Two-Factor Authentication Certificate-Based AuthenticationIdentity Groups Identity Sequences Managing Internal Identity Stores Authentication Information Select Users and Identity Stores Identity Groups Creating Identity GroupsClick File Operations to Deleting an Identity Group Managing Identity AttributesStandard Attributes, User Attributes, Host Attributes, User Attributes Standard AttributesAttribute Description Choose System Administration Users Authentication Settings Configuring Authentication Settings for UsersHost Attributes Options Description Password History Creating Internal Users Resources and Users, Defined under System Administration Users AuthenticationOption Identity Stores Internal Identity Stores Users Administration Users Authentication Settings Mon dd hhmmss UTC YYYY, where Deleting Users from Internal Identity Stores Internal Users page appears without the deleted users Creating Hosts in Identity Stores Hhmmss UTC Yyyy , where Deleting Internal Hosts Attributes of Management Hierarchy Configuring AAA Devices for Management HierarchyConfiguring Users or Hosts for Management Hierarchy Management Hierarchy Configuring and Using UserIsInManagement Hierarchy Attribute Related Topics Ldap Overview Managing External Identity Stores Multiple Ldap Instances Directory ServiceAuthentication Using Ldap Configuring Ldap Groups, Viewing Ldap Attributes, Failover Authenticating a User Using a Bind ConnectionLdap Connection Management Attributes Retrieval Group Membership Information Retrieval Creating External Ldap Identity Stores Certificate Retrieval Configuring an External Ldap Server Connection Ldap Server Connection Configuring External Ldap Directory Organization Schema If the tree containing subjects is the base DN, enter External identity store you created is saved Deleting External Ldap Identity Stores Configuring Ldap Groups Viewing Ldap Attributes Leveraging Cisco NAC Profiler as an External MAB Database Click Server Ldap Interface Configuration in NAC Profiler Advanced Options Active Response Delay Click Save Profile Configuring Endpoint Profiles in NAC Profiler Edit NAC Profiler Definition General Click the Server Connection tab Test Bind to Server Dialog Box Click Test Configuration Number of Subjects Number of Directory Groups Microsoft AD Supported Authentication Protocols User Guide for Cisco Secure Access Control System Protocol Port number Machine Authentication Concurrent Connection Management Attribute Retrieval for AuthorizationGroup Retrieval for Authorization Certificate Retrieval for EAP-TLS Authentication Machine Access Restrictions Dial-in Permissions Machine Authentication AD Group Required ATZ profileCallback Options for Dial-in users ACS Response Dial-in Support Attributes Machine Authentication, page B-34 Configuring an AD Identity StoreJoining ACS to an AD Domain Click Selecting an AD Group Selecting an AD Group, Configuring AD Attributes, Configuring AD Attributes Available from the Attributes secondary window only Joining ACS to Domain Controllers RSA SecurID Server Configuring RSA SecurID Agents PIN Creating and Editing RSA SecurID Token Servers RSA Realm Settings Tab Enable the RSA options file, Reset Agent Files, Configuring ACS Instance Settings Reset Agent Files Enable the RSA options file Check the Enable identity caching check box Configuring Advanced Options Radius Identity Stores Supported Authentication ProtocolsRadius PAP TACACS+ ASCII/PAP User Group Mapping Password PromptGroups and Attributes Mapping Username Special Format with Safeword Server Authentication Failure MessagesCause of Authentication Failure Failure Cases Radius Identity Store in Identity Sequence Creating, Duplicating, and Editing Radius Identity Servers User Attribute CacheRadius PAP TACACS+ ASCII\PAP Configuring General Settings Server Connection Configuring Shell Prompts Cisco-av-pair.some-avpair Configuring Directory Attributes Configuring Shell Prompts, Configuring Advanced Options, Configuring CA Certificates Select Users and Identity Stores Certificate Authorities Adding a Certificate Authority Description of the certificate Deleting a Certificate Authority Exporting a Certificate Authority Configuring Certificate Authentication Profiles Certificate Authentication Profile page reappears Attribute Retrieval Sequence Configuring Identity Store SequencesAuthentication Sequence Creating, Duplicating, and Editing Identity Store Sequences 22 Identity Store Sequence Properties Deleting Identity Store Sequences OL-24201-01 OL-24201-01 Managing Policy Conditions Managing Policy Elements Managing Policy Elements Managing Policy Conditions Select Policy Elements Session Conditions Date and Time Deleting a Session Condition, Managing Network Conditions, Policy, Select Policy Elements Session Conditions Custom Managing Network Conditions Deleting a Session Condition Managing Policy Elements Managing Policy Conditions Importing Network Conditions Creating, Duplicating, and Editing End Station Filters Exporting Network Conditions Defining IP Address-Based End Station Filters Defining CLI or DNIS-Based End Station Filters Defining MAC Address-Based End Station Filters Creating, Duplicating, and Editing Device Filters Defining Name-Based Device Filters Defining IP Address-Based Device Filters Defining NDG-Based Device Filters Creating, Duplicating, and Editing Device Port Filters Defining IP Address-Based Device Port Filters Defining Name-Based Device Port Filters Defining NDG-Based Device Port Filters Managing Authorizations and Permissions Authorization Profiles Specifying Common Attributes in Authorization Profiles Specifying Authorization Profiles Vlan ID/Name Includes a Vlan assignment Attribute, its name, value, and type appear in the table. To Specifying Radius Attributes in Authorization Profiles Dictionary Creating Security Groups, Creating and Editing Security Groups Related Topics Defining Common Tasks Defining General Shell Profile PropertiesDefining Common Tasks, Defining Custom Attributes, Privilege Level Shell Profile Common Tasks Replace Defining Custom Attributes OL-24201-01 Duplicated Show Creating, Duplicating, and Editing Downloadable ACLs Appears without the deleted object Deleting an Authorizations and Permissions Policy Element Configuring Security Group Access Control Lists OL-24201-01 10-1 Policy Creation Flow Policy Creation Flow-Next Steps Network Definition and Policy Goals10-2 10-3 Policy Elements in the Policy Creation FlowPolicy Creation Flow-Previous Step Network Definition and Policy Goals, 10-4 Access Service Policy CreationService Selection Policy Creation Customizing a Policy Configuring a Policy-Next Steps Configuring the Service Selection Policy10-5 10-6 Configuring a Simple Service Selection PolicyService Selection Policy Select Access Policies Service Selection Policy 10-7 See Displaying Hit Counts, Select Access Policies Service Selection Policy. If you Creating, Duplicating, and Editing Service Selection Rules10-8 10-9 Conditions Displaying Hit Counts Deleting Service Selection Rules10-10 Editing Default Access Services Configuring Access Services10-11 Select Access Policies Access Services Creating, Duplicating, and Editing Access Services10-12 10-13 Configuring General Access Service Properties 10-14 Select Access Policies Access Services, then click Configuring Access Service Allowed Protocols10-15 10-16 Server Certificates, page 18-14for more information 10-17 10-18 10-19 Configuring Access Services Templates 10-20 Deleting an Access ServiceAccess Service Type Protocols Policies Conditions Results Viewing Identity Policies Configuring Access Service Policies10-21 10-22 10-23 Viewing Rules-Based Identity Policies 10-24 Configuring Identity Policy Rule Properties 10-25 10-26 Configuring a Group Mapping Policy 10-27 Displaying Hit Counts, 10-28 Configuring Group Mapping Policy Rule Properties 10-29 Select Access Policies Access Services service Authorization 10-30 10-31 Configuring Network Access Authorization Rule Properties 10-32 Configuring Device Administration Authorization Policies 10-33 10-34 Condition 10-35 Configuring Authorization Exception Policies 10-36 Condition Name 10-37 Creating Policy Rules Editing Policy Rules Duplicating a Rule10-38 10-39 Deleting Policy Rules Compound Condition Building Blocks Configuring Compound Conditions10-40 10-41 Types of Compound ConditionsOperand1 Operand2 Example Atomic Condition Multiple Nested Compound Condition Single Nested Compound Condition10-42 10-43 Compound Expression with Dynamic value 10-44 Using the Compound Expression Builder Policy Page, Security Group Access Control PagesEgress Policy Matrix Policy Matrix, Creating an Egress Policy, Defining a Default Policy for Egress PolicyCreating an Egress Policy, Creating a Default Policy, Editing a Cell in the Egress Policy Matrix 10-47 Ndac PolicySimple Policy Rule-Based Policy Ndac Policy Properties Configuring an Ndac Policy, Ndac Policy Properties Page,10-48 10-49 Configuring an Ndac Policy, Ndac Policy Page, Maximum User Sessions Network Device Access EAP-FAST Settings10-50 Max Session Group Settings Max Session User Settings10-51 Max User Session Global Settings Max Session Global Setting10-52 Purging User Sessions Go to System Administration Users Purge User Sessions10-53 Click Get Logged-in User List Maximum User Session in Distributed Environment10-54 10-55 Maximum User Session in Proxy Scenario 10-56 Epm logging Logging monitor informational Logging origin-id ip11-1 11-2 Authentication Records and DetailsAuthentication Records and Details, Dashboard Pages 11-3 11-4 Working with Portlets 11-5 Working with Authentication Lookup Portlet Adding Tabs to the Dashboard Configuring Tabs in the DashboardRunning Authentication Lookup Report Dashboard Pages, Running Authentication Lookup Report, Adding Applications to Tabs Renaming Tabs in the Dashboard11-7 11-8 Changing the Dashboard LayoutDeleting Tabs from the Dashboard Click Manage Pages 12-1 Understanding AlarmsThreshold Alarms, System Alarms, Threshold Alarms Evaluation Cycle1 Evaluating Alarm ThresholdsSystem Alarms Evaluating Alarm Thresholds, Notifying Users of Events, Notifying Users of Events Viewing and Editing Alarms in Your Inbox12-3 12-4 Alarm Severity 12-5 12-6 12-7 12-8 Select Monitoring and Reports Alarms Inbox 12-9 Understanding Alarm SchedulesCreating and Editing Alarm Schedules Choose Monitoring and Reports Alarms Schedules Choose Monitoring and Reports Alarms Thresholds Assigning Alarm Schedules to Thresholds12-10 12-11 Creating, Editing, and Duplicating Alarm ThresholdsDeleting Alarm Schedules Select Monitoring and Reports Alarms Thresholds 12-12 12-13 Configuring General Threshold Information ACS Instance Configuring Threshold CriteriaPassed Authentications Passed Authentication Count 12-15 12-16 Failed AuthenticationsFailed Authentication Count Device IP 12-17 12-18 Authentication Inactivity 12-19 Tacacs Command Accounting 12-20 Tacacs Command Authorization 12-21 ACS Configuration Changes 12-22 ACS System Diagnostics 12-23 ACS Process Status CPU ACS System Health12-24 12-25 ACS AAA Health 12-26 Radius Sessions Unknown NAD Count of Unknown NAD Authentication Records12-27 12-28 External DB Unavailable 12-29 Rbacl Drops 12-30 NADDGT Dstip Device IP Count of NAD-Reported AAA Down Events NAD-Reported AAA Downtime12-31 12-32 Configuring Threshold Notifications 12-33 Deleting Alarm Thresholds 12-34 Configuring System Alarm Settings Creating and Editing Alarm Syslog Targets Understanding Alarm Syslog Targets12-35 12-36 Deleting Alarm Syslog Targets 13-1 Managing Reports 13-2 Catalog-Monitoring & Reports Reports Catalog reporttype 13-3 Working with Favorite ReportsAdding Reports to Your Favorites Click Add to Favorites 13-4 Viewing Favorite-Report ParametersClick Add to Favorite Choose Monitoring and Reports Reports Favorites 13-5 Editing Favorite ReportsRunning Favorite Reports Select Monitoring & Reports Reports Favorites Reports Reports Catalog ACS Instance Sharing ReportsDeleting Reports from Favorites Click Launch Interactive Viewer for more options 13-7 Working with Catalog ReportsAvailable Reports in the Catalog Report Name Description Logging Category 13-8 13-9 13-10 13-11 Running Catalog Reports 13-12 Running Named Reports Deleting Catalog Reports13-13 13-14 Reporttype Reportname 13-15 Understanding the ReportName 13-16 13-17 13-18 Enabling Radius CoA Options on a Device Radius Active Session Report 13-19 13-20 Customizing ReportsRestoring Reports Click Launch Interactive Viewer About Interactive Viewer’s Context Menus Viewing ReportsAbout Standard Viewer About Interactive Viewer Context Menu for Column Data in Interactive Viewer 13-22 Navigating Reports Using the Table of Contents 13-24 Exporting Report Data 12 The Export Data Dialog Box 13-25 Saving Report Designs in Interactive Viewer Printing Reports13-26 Editing Labels Formatting Reports in Interactive Viewer13-27 Select Change Text Formatting LabelsFormatting Data Resizing Columns Select Style Font Changing Column Data AlignmentFormatting Data in Columns Formatting Data in Aggregate Rows Data type Option Description Formatting Data Types13-30 13-31 Formatting Numeric Data 13-32 Formatting Fixed or Scientific Numbers or PercentagesFormatting Custom Numeric Data Data in the data set Result of formatting 13-33 SymbolFormatting String Data Formatting Custom String Data Data in the data source Results of formatting Formatting Date and Time13-34 13-35 Formatting Custom Date and TimeFormat Result of formatting Mmmm Applying Conditional Formats Formatting Boolean Data13-36 Select Style Conditional Formatting Setting Conditional Formatting for Columns13-37 19 Comparison Value Field 13-38 13-39 Deleting Conditional Formatting Setting and Removing Page Breaks in a Group Column Setting and Removing Page Breaks in Detail Columns13-40 Displaying and Organizing Report Data Organizing Report Data13-41 Select Column Move to Group Header Reordering Columns in Interactive Viewer13-42 13-43 Removing Columns Select Column Hide Column Hiding or Displaying Report ItemsHiding Columns Select Hide or Show Items 13-45 Displaying Hidden ColumnsMerging Columns Select Column Show Columns Select Column Merge Columns Selecting a Column from a Merged Column13-46 Sorting a Single Column, Sorting Multiple Columns, Sorting DataSorting a Single Column Sorting Multiple Columns 13-48 Grouping Data 13-49 Grouping Data Based on Date or Time Adding Groups13-50 Creating Report Calculations Removing an Inner Group13-51 37 Calculated Column 13-52 Function Description Example of use Understanding Supported Calculation Functions13-53 Countdistinct Count13-54 13-55 Isbottomnpercent 13-56 13-57 Movingaverage 13-58 Today 13-59 Weightedaverage 13-60 Using Numbers and Dates in an ExpressionUnderstanding Supported Operators Operator Description 13-61 Using Multiply Values in Calculated ColumnsAdding Days to an Existing Date Value Select Add Calculation Subtracting Date Values in a Calculated Column Working with Aggregate Data13-62 13-63 Aggregate functions Description 13-64 Creating an Aggregate Data Row Click Add aggregation Adding Additional Aggregate Rows13-65 13-66 Hiding and Filtering Report DataDeleting Aggregate Rows Hiding or Displaying Column Data Hiding or Displaying Detail Rows in Groups or Sections Displaying Repeated Values13-67 Condition Description Working with Filters13-68 13-69 Types of Filter Conditions 13-70 Setting Filter Values 13-71 Creating Filters Creating a Filter with Multiple Conditions Modifying or Clearing a Filter13-72 Click Add Condition Click Advanced Filter13-73 13-74 Filtering Highest or Lowest Values in Columns 13-75 Understanding Charts Filtering Chart Data Modifying Charts13-76 13-77 Changing Chart SubtypeChanging Chart Formatting Select Chart Subtype 13-78 50 Chart Formatting Options 14-1 Available Diagnostic and Troubleshooting ToolsConnectivity Tests ACS Support Bundle 14-2 Expert Troubleshooter ACS-Assigned SGT Records, page 14-14for more information Diagnostic Tool DescriptionPerforming Connectivity Tests See Comparing Sgacl Policy Between a Network Device and ACS 14-4 Downloading ACS Support Bundles for Diagnostic Information 14-5 Working with Expert Troubleshooter NAS IP Troubleshooting Radius Authentications14-6 14-7 14-8 Click Show Results Summary 14-9 Executing the Show Command on a Network Device AAA Evaluating the Configuration of a Network Device14-10 SGA Comparing Sgacl Policy Between a Network Device and ACS14-11 14-12 Comparing the SXP-IP Mappings Between a Device and its Peers VRF Click the User Input Required button14-13 14-14 14-15 Comparing Device SGT with ACS-Assigned Device SGT 14-16 15-1 15-2 15-3 Configuring Data Purging and Incremental Backup 15-4 15-5 15-6 Configuring NFS stagging 15-7 Restoring Data from a BackupConfiguring Data Purging and Incremental Backup, Viewing Log Collections 15-8 Log Collection Details Page, 15-9 Log Collection Details 15-10 Viewing Scheduled Jobs Recovering Log Messages15-11 15-12 15-13 Viewing Process Status Failure Reasons Editor Viewing Data Upgrade StatusViewing Failure Reasons Editing Failure Reasons 15-15 Specifying E-Mail SettingsConfiguring Snmp Preferences Email Settings Creating and Editing Collection Filters Understanding Collection Filters15-16 15-17 Configuring Alarm Syslog TargetsConfiguring Remote Database Settings Deleting Collection Filters 15-18 16-1 Managing System Administrators 16-2 Understanding Administrator Roles and Accounts 16-3 Configuring System Administrators and AccountsUnderstanding Authentication Understanding Roles 16-4 PermissionsPredefined Roles Role Privileges 16-5 Changing Role Associations Choose System Administration Administrators Accounts Administrator Accounts and Role Association16-6 16-7 Button and click View Choose System Administration Administrators RolesViewing Predefined Roles Viewing Role Properties 16-9 Configuring Authentication Settings for Administrators 16-10 Allow All IP Addresses to Connect Configuring Session Idle TimeoutConfiguring Administrator Access Settings Choose System Administration Administrators Settings Access Access-setting accept-all Resetting the Administrator Password16-12 16-13 Changing the Administrator PasswordChanging Your Own Administrator Password Choose My Workspace My Account 16-14 Resetting Another Administrator’s Password 17-1 Configuring System Operations 17-2 Service PortUnderstanding Distributed Deployment Aaa-server radius-authport 17-3 Activating Secondary ServersRemoving Secondary Servers Activating Secondary Servers, 17-4 Understanding Local ModePromoting a Secondary Server Understanding Distributed Deployment, Understanding Full Replication Specifying a Hardware Replacement17-5 Choose System Administration Operations Scheduled Backups Scheduled BackupsCreating, Duplicating, and Editing Scheduled Backups Creating, Duplicating, and Editing Scheduled Backups, Backing Up Primary and Secondary Instances, Backing Up Primary and Secondary Instances17-7 Viewing and Editing a Primary Instance Editing Instances17-8 17-9 Ddmmyyyy 17-10 GUI 17-11 17-12 Viewing and Editing a Secondary InstanceDeleting a Secondary Instance Editing Instances, Viewing and Editing a Primary Instance, 17-13 Activating a Secondary InstanceRegistering a Secondary Instance to a Primary Instance Click Activate 17-14 17-15 Click Register to Primary Click Deregister from Primary Click Deregister17-16 17-17 17-18 Replicating a Secondary Instance from a Primary Instance 17-19 Click Full Replication 17-20 See Registering a Secondary Instance to a Primary Instance, 17-21 Failover 17-22 Click Request Local Mode 17-23 17-24 18-1 Configuring Global System OptionsConfiguring TACACS+ Settings Manage licensing. See Licensing Overview, 18-2 Configuring EAP-TLS Settings 18-3 Configuring Peap SettingsConfiguring EAP-FAST Settings Generating EAP-FAST PAC, Tokencode Configuring RSA SecurID PromptsGenerating EAP-FAST PAC Click Generate PAC Radius Ietf Managing DictionariesViewing Radius and TACACS+ Attributes YOU Prepared to Accept a SYSTEM-GENERATED PIN? 18-6 Radius VSAs, page A-6 18-7 Viewing Radius and TACACS+ Attributes, 18-8 18-9 Viewing Radius Vendor-Specific Subattributes 18-10 Configuring Identity Dictionaries 18-11 Configuring Internal Identity Attributes Policy Elements Session Conditions Custom Deleting an Internal User Identity Attribute18-12 18-13 Deleting an Internal Host Identity Attribute Adding Local Server Certificates Configuring Local Server Certificates18-14 Signing Request, Associating Certificates to Protocols,18-15 18-16 Generating Self-Signed CertificatesEAP Select Generate Self Signed Certificate Next Click Finish Generating a Certificate Signing RequestBinding CA Signed Certificates Select Generate Certificate Signing Request Next Select Bind CA Signed Certificate Next Editing and Renewing Certificates18-18 18-19 Deleting Certificates Viewing Outstanding Signing Requests Exporting Certificates18-20 Configuring Remote Log Targets Configuring Logs18-21 18-22 Target ConfigurationGeneral Deleting a Remote Log Target, Deleting Local Log Data Configuring the Local LogConfiguring Remote Log Targets, Deleting a Remote Log Target 18-24 Configuring Logging CategoriesConfiguring Global Logging Categories Option Descriptions 18-25 18-26 Category Log and Description 18-27 18-28 Show logging system Configuring Per-Instance Security and Log Settings, Configuring Per-Instance Logging Categories18-29 18-30 Configuring Per-Instance Security and Log Settings 18-31 Configuring Per-Instance Remote Syslog TargetsConfigure Logged Attributes Click the Remote Syslog Target tab 18-32 Displaying Logging Categories Viewing the Log Message Catalog Configuring the Log Collector18-33 18-34 Licensing OverviewTypes of Licenses License Description 18-35 Installing a License File PAK Viewing the Base License18-36 Upgrading the Base Server License, Upgrading the Base Server License18-37 18-38 Viewing License Feature Options 18-39 Adding Deployment License Files 18-40 Deleting Deployment License FilesAvailable Downloads Click Delete to delete the license file 18-41 Downloading UCP Web Service FilesDownloading Migration Utility Files Downloading Sample Python Scripts Choose System Administration Downloads Rest Service Downloading Rest Services18-42 About Logging, ACS 4.x Versus ACS 5.3 Logging, About Logging19-1 Logging Categories Using Log Targets19-2 19-3 Log Message Severity Levels Global and Per-Instance Logging Categories19-4 ACS Severity Syslog Severity Level Description Local Store Target19-5 19-6 19-7 Critical Log Target 19-8 Remote Syslog Server Target 19-9 Viewing Log Messages Monitoring and Reports Server Target19-10 19-11 Debug Logs CSV ACS 4.x Versus ACS 5.3 Logging19-12 Use the Reports and Activity pages Use the System Configuration Logging19-13 19-14 Typical Use Cases Device Administration TACACS+ PAP Chap Network Access Radius With and Without EAPSession Access Requests Device Administration TACACS+ Command Authorization Requests EAP-FAST/EAP-GTC RADIUS-Based Flow Without EAP AuthenticationRADIUS-Based Flows with EAP Authentication PEAP/EAP-GTC Figure A-3shows a RADIUS-based authentication with EAP Overview of TACACS+ Access Protocols-TACACS+ and RadiusPoint of Comparison Radius VSAs Overview of Radius ACS 5.3 as the AAA Server Address IP Integer Time Radius Attribute Support in ACS Accounting Radius Access RequestsAuthentication Authorization OL-24201-01 Authentication and User Databases Authentication Considerations EAP-MSCHAPv2, page B-30 PAP, page B-2 CHAP, page B-31 EAP Radius PAP Authentication EAP-GTC EAP message type EAP codeEAP Method Description Information see EAP-MSCHAPv2, page B-30 Overview of EAP-MD5 Host Lookup, Overview of Agentless Network Access,EAP- MD5 Flow in ACS Overview of EAP-TLS User Certificate Authentication PKI Authentication PKI Usage PKI Credentials Fixed Management Certificates Acquiring Local CertificatesImporting Trust Certificates Initial Self-Signed Certificate Generation Importing the ACS Server CertificateCertificate Generation Exporting Credentials Credentials Distribution Hardware Replacement and CertificatesSecuring the Cryptographic Sensitive Material EAP-TLS Flow in ACS Private Keys and Passwords Backup Overview of PEAP, page B-15 EAP-MSCHAPv2, page B-30 PEAPv0/1 Overview of Peap Supported Peap Features Fast Reconnect Creating the TLS Tunnel Peap Flow in ACS Overview of EAP-FAST Authenticating with MSCHAPv2 EAP-FAST EAP-FAST Benefits EAP-FAST in ACS About PACs About Master-Keys Types of PACs Provisioning Modes Automatic In-Band PAC Provisioning Machine PAC Authentication ACS-Supported Features for PACsProactive PAC Update PAC Accept Peer on Authenticated ProvisioningPAC-Less Authentication PAC Type Tunnel v1/v1a/SGA Machine Authorization Master Key Generation and PAC TTLs EAP-FAST Flow in ACSEAP-FAST for Allow TLS Renegotiation EAP-FAST PAC Management EAP-FAST PAC-Opaque Packing and Unpacking Key Distribution AlgorithmRevocation Method PAC Migration from ACS EAP Authentication with Radius Key Wrap Overview of EAP-MSCHAPv2 MSCHAPv2 for User AuthenticationMSCHAPv2 for Change Password EAP-MSCHAPv2 EAP- MSCHAPv2 Flow in ACS Windows Machine Authentication Against AD SAN-DNS Certificate AttributesCertificate Binary Comparison SAN Rules Relating to Textual Attributes Certificate Revocation Machine Authentication MSCHAPv1/MSCHAPv2 Authentication Protocol and Identity Store CompatibilityMicrosoft AD, Managing External Identity Stores, Identity Store EAP-MSCHAPv2 EAP-TLS OpenSSL/Open SSL Project License IssuesOpenSSL License Original SSLeay License Appendix C Open Source License Acknowledgments OL-24201-01 GL-1 O S S a R Y GL-2 Capability of ACS to record user sessions in a log file GL-3 Validity and conformance of the original information GL-4 GL-5 GL-6 GL-7 GL-8 FTP GL-9 GL-10 EAP-FAST PAC GL-11 GL-12 GL-13 Service providerISP GL-14 GL-15 Extension within certificate information GL-16 GL-17 GL-18 GL-19 GL-20 IN-1 Symbols IN-2 IN-3 Date expressions IN-4 Formatting symbols IN-5 Hide Detail command IN-6 IN-7 Or operator 13-60,13-74 IN-8 Summary values IN-9 Upper function IN-10

Option

Summary

Related Topics

Executing the Show Command on a Network Device

User Guide for Cisco Secure Access Control System 5.3

OL-24201-01