Cisco Systems OL-24201-01 manual Click Show Results Summary, 14-8

Chapter 14 Troubleshooting ACS with the Monitoring & Report Viewer

Working with Expert Troubleshooter

Table 14-5 Progress Details Page - User Input Dialog Box

Option	Description
Specify Connection
Parameters for Network
Device a.b.c.d
Username	Enter the username for logging in to the network device.
Password	Enter the password.
Protocol	Choose the protocol from the Protocol drop-down list. Valid options are:
	•	Telnet
	•	SSHv2
	Telnet is the default option. If you choose SSHv2, you must ensure that
	SSH connections are enabled on the network device.
Port	Enter the port number.
Enable Password	Enter the enable password.
Same As Login Password	Check this check box if the enable password is the same as the login
	password.
Use Console Server	Check this check box to use the console server.
Console IP Address	(Only if you check the Use Console Server check box) Enter the console
	IP address.

Advanced (Use these if you see an “Expect timeout error” or you know that the device has non-standard prompt strings)

The Advanced options appear only for some of the troubleshooting tools.

Username Expect String	Enter the string that the network device uses to prompt for username; for
	example, Username:, Login:, and so on.
Password Expect String	Enter the string that the network device uses to prompt for password; for
	example, Password:.
Prompt Expect String	Enter the prompt that the network device uses. For example, #, >, and @.
Authentication Failure	Enter the string that the network device returns when there is an
Expect String	authentication failure; for example, Incorrect password, Login invalid,
	and so on.

Step 8 Click Done to return to the Expert Troubleshooter.

The Progress Details page refreshes periodically to display the tasks that are performed as troubleshooting progresses. After the troubleshooting is complete, the Show Results Summary button appears.

Step 9 Click Show Results Summary.

The Results Summary page appears with the information described in Table 14-6.

	User Guide for Cisco Secure Access Control System 5.3
14-8	OL-24201-01