Cisco Systems OL-24201-01 Viewing and Editing Alarms in Your Inbox, Notifying Users of Events

Chapter 12 Managing Alarms

Viewing and Editing Alarms in Your Inbox

Notifying Users of Events

When a threshold is reached or a system alarm is generated, the alarm appears in the Alarms Inbox of the web interface. From this page, you can view the alarm details, add a comment about the alarm, and change its status to indicate that it is Acknowledged or Closed.

The alarm details in this page, wherever applicable, include one or more links to the relevant reports to help you investigate the event that triggered the alarm.

The Dashboard also displays the five most recent alarms. Alarms that you acknowledge or close are removed from this list in the Dashboard.

ACS provides you the option to receive notifications in the following formats:

•E-mail—Contains all the information that is present in the alarm details page. You can configure a list of recipients to whom this e-mail must be sent. ACS 5.3 provides you the option to receive notification of events through e-mail in HTML format.

•Syslog message—Sent to the Linux or Windows machines that you have configured as alarm syslog targets. You can configure up to two alarm syslog targets.

Viewing and Editing Alarms in Your Inbox

You can view alarms that ACS generates based on a threshold configuration or a rule on a set of data collected from ACS servers. Alarms that have met the configured thresholds are sent to your inbox. After you view an alarm, you can edit the status of the alarm, assign the alarm to an administrator, and add notes to track the event.

To view an alarm in your inbox, select Monitoring and Reports > Alarms > Inbox.

The Inbox page appears with a list of alarms that ACS triggered. Table 12-2describes the fields on the Alarms page. Table 12-3lists the system alarms in ACS 5.3 and its severity.

Table 12-2	Alarms Page
Option		Description
Severity		Display only. Indicates the severity of the associated alarm. Options are:
		•	Critical
		•	Warning
		•	Info
Name		Indicates the name of the alarm. Click to display the Alarms: Properties page and edit the alarm.

	User Guide for Cisco Secure Access Control System 5.3
OL-24201-01		12-3