Chapter 14 Troubleshooting ACS with the Monitoring & Report Viewer

Working with Expert Troubleshooter

Step 4 Click SXP-IP Mappings from the list of troubleshooting tools.

The Expert Troubleshooter page refreshes and shows the following field:

Network Device IP—Enter the IP address of the network device.

Step 5 Click Run.

The Progress Details page appears. The Monitoring & Report Viewer prompts you for additional input. Step 6 Click the User Input Required button and modify the fields as described in Table 14-5.

The Troubleshooting Progress Details page appears. The Expert Troubleshooter retrieves SGA SXP connections from the network device and again prompts you to select the peer SXP devices.

Step 7 Click the User Input Required button.

A new window appears with the fields as described in Table 14-9.

Table 14-9 Peer SXP Devices

Option

Description

 

 

 

Peer SXP Devices

 

 

 

 

Peer IP Address

IP address of the peer SXP device.

 

 

VRF

VRF instance of the peer device.

 

 

Peer SXP Mode

SXP mode of the peer device; for example, whether it is a speaker or a listener.

 

 

Self SXP Mode

SXP mode of the network device; for example, whether it is a speaker or a listener.

 

 

Connection State

Status of the connection.

 

 

 

Common Connection Parameters

 

 

 

User Common

Check this check box to enable common connection parameters for all the peer

Connection

SXP devices.

Parameters

If the common connection parameters are not specified or if they do not work for

 

 

some reason, the Expert Troubleshooter again prompts you for connection

 

parameters for that particular peer device.

 

 

Username

Enter the username of the peer SXP device.

 

 

Password

Enter the password to gain access to the peer device.

 

 

Protocol

Choose the protocol from the Protocol drop-down list box. Valid options are:

 

Telnet

 

SSHv2

 

Telnet is the default option. If you choose SSHv2, you must ensure that SSH

 

connections are enabled on the network device.

 

 

Port

Enter the port number. The default port number for Telnet is 23 and SSH is 22.

 

 

Enable Password

Enter the enable password if it is different from your login password.

 

 

Same as login

Check this check box if your enable password is the same as your login password.

password

 

 

 

 

 

Step 8 Check the check box of the peer SXP devices for which you want to compare the SXP mappings and enter the Common Connection Parameters as described in Table 14-9.

Step 9 Click Submit.

The Progress Details page appears with a brief summary of the results.

 

 

User Guide for Cisco Secure Access Control System 5.3

 

 

 

 

 

 

OL-24201-01

 

 

14-13

 

 

 

 

 

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Cisco Systems OL-24201-01 manual Click the User Input Required button, Vrf, 14-13