Chapter 14 Troubleshooting ACS with the Monitoring & Report Viewer

Working with Expert Troubleshooter

Table 14-11

Device SGT

Option

Description

Common Connection Parameters

Use Common

Check this check box to use the following common connection parameters for

Connection Parameters

comparison:

 

Username—Enter the username of the network device.

 

Password—Enter the password.

 

Protocol—Choose the protocol from the Protocol drop-down list box.

 

Valid options are:

 

Telnet

 

SSHv2

 

Telnet is the default option. If you choose SSHv2, you must ensure that

 

SSH connections are enabled on the network device.

 

Port—Enter the port number. The default port number for Telnet is 23

 

and SSH is 22.

 

 

Enable Password

Enter the enable password if it is different from your login password.

 

 

Same as login

Check this check box if your enable password is the same as your login

password

password.

 

 

 

Step 3 Click Run.

The Progress Details page appears with a summary.

Step 4 Click Show Results Summary to view the results of device SGT comparison.

The Results Summary page appears with the diagnosis, resolution, and troubleshooting summary.

Related Topics

Available Diagnostic and Troubleshooting Tools, page 14-1

Connectivity Tests, page 14-1

ACS Support Bundle, page 14-1

Expert Troubleshooter, page 14-2

 

User Guide for Cisco Secure Access Control System 5.3

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OL-24201-01

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