Chapter 5 Understanding My Workspace

Common Errors

Error Message The item you are trying to Submit is referencing items that do not exist anymore.

Explanation You attempted to edit or duplicate an item that is referencing an item that another user deleted while you tried to submit your change.

Recommended Action Click OK to close the error message and display the previous page, the Create page or the Edit page. Your attempted changes are not saved, nor do they appear in the page.

Error Message Either Import or Export is already in progress.

Explanation You attempted to import or export a .csv file while a previous import or export is still in progress. The subsequent import or export will not succeed. The original import or export is not interrupted due to this error.

Recommended Action Click OK to close the error message and display the previous page. For a currently running import process, consult the Import Progress secondary window and wait for the Save Log button to become enabled. Save the log, then attempt to import or export your next .csv file.

Deletion Errors

Deletion errors occur when you attempt to delete an item (or items) that another item references. When you click Delete and an error is detected, a dialog box appears, with an error message and an OK button. Read the error message, click OK, and perform the recommended action.

Possible error messages, explanations, and recommended actions are:

Error Message The item you are trying to Delete is referenced by other Items. You must remove all references to this item before it can be deleted.

Error Message Some of the items you are trying to Delete are referenced by other Items. You must remove all references to the items before they can be deleted.

Explanation If you attempt to delete one or more items that another item references, the system prevents the deletion.

Recommended Action Click OK to close the error message and display the content area list page. Your deletion does not occur and the items remain visible in the page. Remove all references to the item or items you want to delete, then perform your deletion.

 

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Cisco Systems OL-24201-01 manual Deletion Errors