External DB Unavailable, 12-28 | Cisco Systems OL-24201-01 instruction

Chapter 12 Managing Alarms

Creating, Editing, and Duplicating Alarm Thresholds

Table 12-21	Unknown NAD

Option		Description

Unknown NAD count		greater than num in the past time MinutesHours for a object, where:
		• num values can be any five-digit number greater than or equal to zero (0).
		• time values can be 1 to 1440 minutes, or 1 to 24 hours.
		• MinutesHours value can be Minutes or Hours.
		• object values can be:
			–	ACS Instance
			–	Device IP

Filter

ACS Instance		Click Select to choose a valid ACS instance on which to configure your threshold.

Device IP		Click Select to choose or enter a valid device IP address on which to configure your threshold.

Protocol		Use the drop-down list box to configure the protocol that you want to use for your threshold. Valid
		options are:
		•	RADIUS
		•	TACACS+

Related Topics

•Creating, Editing, and Duplicating Alarm Thresholds, page 12-11

•Configuring General Threshold Information, page 12-13

•Configuring Threshold Notifications, page 12-32

External DB Unavailable

When ACS evaluates this threshold, it examines the RADIUS or TACACS+ failed authentications that have occurred during the specified interval up to the previous 24 hours.

From these failed authentications, ACS identifies those with the failure reason, External DB unavailable. Authentication records with this failure reason are grouped by a common attribute, such as ACS instance, user, and so on, and a count of the records within each of those groups is computed.

If the count of records for any group exceeds the specified threshold, an alarm is triggered. This can happen if, for example, you configure a threshold as follows:

External DB Unavailable count greater than 5 in the past one hour for a Device IP

If in the past hour, failed authentications with an External DB Unavailable failure reason have occurred for two different device IP addresses as shown in the following table, an alarm is triggered, because at least one device IP address has a count greater than 5.

Device IP	Count of External DB Unavailable Authentication Records

a.b.c.d	6

e.f.g.h	1

	User Guide for Cisco Secure Access Control System 5.3
12-28	OL-24201-01

Image 356

Cisco Systems OL-24201-01 manual External DB Unavailable, 12-28

Contents

User Guide for Cisco Secure Access Control System Americas HeadquartersPage N T E N T S Iii Rules-Based Service Selection Configuring an Authorization Policy for Host Lookup Requests My Account Exporting Network Devices and AAA Clients Vii Failover Viii Radius Identity Store in Identity Sequence Managing Access Policies Maximum User Session in Distributed Environment Creating and Editing Alarm Schedules Xii Exporting Report Data Xiii Adding Groups Xiv Filtering Chart Data Managing System Administrators Xvi Activating a Secondary Instance Xvii Configuring Logs Xviii Using Log Targets Xix PKI Usage EAP-MSCHAPv2 B-30 Xxi Xxii Revised April 17 AudienceDocument Conventions Documentation Updates Related DocumentationDate Description Store Obtaining Documentation and Submitting a Service Request Preface User Guide for Cisco Secure Access Control System Introducing ACS Overview of ACS ACS Distributed Deployment ACS 4.x and 5.3 ReplicationRelated Topics Related Topic ACS ACS Licensing ModelACS Management Interfaces ACS Command Line Interface ACS Web-based Interface Config Hardware Models Supported by ACSACS Programmatic Interfaces ACS Web-based Interface, OL-24201-01 Migrating from ACS 4.x to ACS Overview of the Migration Process Migration RequirementsSupported Migration Versions Migration Requirements, Supported Migration Versions, Select System Administration Downloads Migration Utility Before You BeginDownloading Migration Files Migrating from ACS 4.x to ACS Migrating from ACS 4.x to ACS Functionality Mapping from ACS 4.x to ACS Radius Common Scenarios in Migration Migrating from ACS 4.2 on Csacs 1120 to ACSRadius VSA VSA Migrating from ACS 3.x to ACS Migrating Data from Other AAA Servers to ACS Migrating from ACS 4.x to ACS Common Scenarios in Migration OL-24201-01 ACS 5.x Policy Model Overview of the ACS 5.x Policy Model Information in ACS 5.3 Policy Element Policy Terminology Term Description Types of Policies, Simple PoliciesRule-Based Policies Types of Policies Access Services Policy Type Access Service B Access Service C Access Service a For Device Administration Hosts Wireless DevicesAccess Service Templates Radius and TACACS+ Proxy Services Feature ACS Identity Policy Failure Options Group Mapping Policy Authorization Policy for Device AdministrationProcessing Rules with Multiple Command Sets Service Selection Policy Simple Service SelectionException Authorization Policy Rules Simple Service Selection, Rules-Based Service Selection, Rules-Based Service Selection Access Services and Service Selection Scenarios First-Match Rule Tables Example Policy Rule Table Column Description Policy Results Authorization Profiles for Network AccessPolicy Conditions Processing Rules with Multiple Authorization Profiles Policies and Identity Attributes Policies and Network Device Groups Example of a Rule-Based Policy Flows for Configuring Services and Policies Prerequisites Editing Access Services, Customizing a Policy, Configuring Access Service Policies,Step Action Drawer in Web Interface Editing a Custom Session Condition, Related Topics OL-24201-01 Common Scenarios Using ACS Overview of Device Administration Session Administration Command Authorization Overview of Password-Based Network Access Password-Based Network AccessTACACS+ Custom Services and Attributes EAP-FAST-GTC EAP-MD5 Leap RADIUS-PAP RADIUS-CHAPPEAP-GTC Password-Based Network Access Configuration Flow Protocol ActionMAB Radius PAP Radius Chap EAP-FAST PeapEAP-MSCHAPv2 or EAP-GTC or both Certificate-Based Network Access Overview of Certificate-Based Network Access Using Certificates in ACS Certificate-Based Network Access for EAP-TLSBefore you Begin EAP-TLS User Guide for Cisco Secure Access Control System Validating an Ldap Secure Authentication Connection Agentless Network AccessOverview of Agentless Network Access 802.1x Host LookupUse Cases Attribute Authentication with Call Check PAP/EAP-MD5 Authentication Process Service-Type Call Check Agentless Network Access Flow For more information, see , Managing Policy Elements Configuring an Ldap External Identity Store for Host Lookup Adding a Host to an Internal Identity StorePrevious Step Next Step Creating an Access Service for Host Lookup Creating an Access Service for Host Lookup,Previous Steps Managing Identity Attributes, Click Save Changes Configuring an Identity Policy for Host Lookup RequestsSee Viewing Identity Policies, page 10-21, for details Select Host Lookup and click OK VPN Remote Network AccessSee Customizing a Policy, page 10-4, for more information Supported Authentication Protocols Supported Identity StoresRADIUS/PAP RADIUS/CHAP LDAP-RADIUS/PAP Supported VPN Clients Supported VPN Network Access ServersConfiguring VPN Remote Access Service ACS and Cisco Security Group Access Adding Devices for Security Group Access Creating Security Groups Configuring an Ndac Policy Creating SGACLs Select Network Access, and check Identity and Authorization Configuring EAP-FAST Settings for Security Group AccessCreating an Access Service for Security Group Access Creating an Endpoint Admission Control Policy Creating an Egress Policy Creating a Default Policy Radius and TACACS+ Proxy Requests Tacplusacct Supported ProtocolsTacplusauthor Tacplusauthen Supported Radius Attributes TACACS+ Body EncryptionConnection to TACACS+ Server PAP Ascii Chap Configuring Proxy Service Field Description WelcomeMy Workspace Welcome Task Guides My Account Logging In, Logging Out, Using the Web InterfaceAccessing the Web Interface Logging Understanding the Web Interface Logging Out Header, Navigation Pane, Content Area, Navigation Pane, Content Area,Web Interface Design Header Navigation Pane Drawer Function Content Area Header, Content Area, Web Interface Location Deleted item Button or Field Description Filtering Sorting Secondary Windows Transfer Boxes Secondary Window Transfer Box Fields and Buttons Rule Table Pages Schedule Boxes Option Description See Displaying Hit Counts, page 10-10for more information Supported ACS Objects, Creating Import Files, Supported ACS ObjectsACS 5.x Policy Model Property Name Property Data Type Creating Import Files Uments Downloading the Template from the Web Interface Understanding the CSV TemplatesClick File Operations Click Download Add Template Creating the Import File Header Field Description Updating the Records in the ACS Internal Store Deleting Records from the ACS Internal Store Common Errors Concurrency Conflict Errors Deletion Errors Display and Readability Features AccessibilitySystem Failure Errors Keyboard and Mouse Features Obtaining Additional Accessibility Information Configuring Minimal System Setup Step No Task Drawer Refer to Configuring Local Server Configuring AuthenticationSettings for Administrators Configuring Administrator Step No Task Drawer Refer to Configuring ACS to Manage Access Policies Task Drawer Refer to Configuring System Alarm Settings,Understanding Alarm Duplicating Alarm OL-24201-01 Managing Network Resources External Servers Choose Network Resources Network Device Groups Network Device GroupsCreating, Duplicating, and Editing Network Device Groups Deleting Network Device Groups Field Description Network Devices and AAA Clients Deleting Network Device Groups from a Hierarchy See Displaying Network Device Properties, Viewing and Performing Bulk Operations for Network DevicesChoose Network Resources Network Devices and AAA Clients Exporting Network Devices and AAA Clients Network Device page appears Performing Bulk Operations for Network Resources and Users Managing Network Resources Network Devices and AAA Clients Exporting Network Resources and Users Creating, Duplicating, and Editing Network Devices Configuring Network Device and AAA Clients TACACS+ KEK SGT Displaying Network Device Properties TACACS+ Security Group AccessAccess Advanced Settings Configuring a Default Network Device Deleting Network Devices About creating network device groups Choose Network Resources External Proxy Servers Working with External Proxy ServersCreating, Duplicating, and Editing External Proxy Servers Choose to create Radius proxy server Deleting External Proxy Servers OL-24201-01 Overview Internal Identity Stores External Identity Stores Ldap Identity Groups Certificate-Based AuthenticationIdentity Stores with Two-Factor Authentication Managing Internal Identity Stores Identity Sequences Authentication Information Click File Operations to Creating Identity GroupsSelect Users and Identity Stores Identity Groups Standard Attributes, User Attributes, Host Attributes, Managing Identity AttributesDeleting an Identity Group Attribute Description Standard AttributesUser Attributes Host Attributes Configuring Authentication Settings for UsersChoose System Administration Users Authentication Settings Password History Options Description Creating Internal Users Option Defined under System Administration Users AuthenticationResources and Users, Administration Users Authentication Settings Identity Stores Internal Identity Stores Users Deleting Users from Internal Identity Stores Mon dd hhmmss UTC YYYY, where Internal Users page appears without the deleted users Creating Hosts in Identity Stores Hhmmss UTC Yyyy , where Deleting Internal Hosts Configuring AAA Devices for Management Hierarchy Configuring Users or Hosts for Management HierarchyManagement Hierarchy Attributes of Management Hierarchy Configuring and Using UserIsInManagement Hierarchy Attribute Related Topics Managing External Identity Stores Ldap Overview Directory Service Authentication Using LdapConfiguring Ldap Groups, Viewing Ldap Attributes, Multiple Ldap Instances Ldap Connection Management Authenticating a User Using a Bind ConnectionFailover Group Membership Information Retrieval Attributes Retrieval Certificate Retrieval Creating External Ldap Identity Stores Configuring an External Ldap Server Connection Ldap Server Connection Configuring External Ldap Directory Organization Schema If the tree containing subjects is the base DN, enter External identity store you created is saved Configuring Ldap Groups Deleting External Ldap Identity Stores Leveraging Cisco NAC Profiler as an External MAB Database Viewing Ldap Attributes Click Server Advanced Options Active Response Delay Ldap Interface Configuration in NAC Profiler Configuring Endpoint Profiles in NAC Profiler Click Save Profile Click the Server Connection tab Edit NAC Profiler Definition General Click Test Configuration Test Bind to Server Dialog Box Number of Subjects Number of Directory Groups Supported Authentication Protocols Microsoft AD User Guide for Cisco Secure Access Control System Machine Authentication Protocol Port number Attribute Retrieval for Authorization Group Retrieval for AuthorizationCertificate Retrieval for EAP-TLS Authentication Concurrent Connection Management Machine Access Restrictions Callback Options for Dial-in users Machine Authentication AD Group Required ATZ profileDial-in Permissions Dial-in Support Attributes ACS Response Joining ACS to an AD Domain Configuring an AD Identity StoreMachine Authentication, page B-34 Click Selecting an AD Group, Configuring AD Attributes, Selecting an AD Group Configuring AD Attributes Available from the Attributes secondary window only Joining ACS to Domain Controllers Configuring RSA SecurID Agents RSA SecurID Server Creating and Editing RSA SecurID Token Servers PIN RSA Realm Settings Tab Configuring ACS Instance Settings Enable the RSA options file, Reset Agent Files, Enable the RSA options file Reset Agent Files Configuring Advanced Options Check the Enable identity caching check box Radius PAP TACACS+ ASCII/PAP Supported Authentication ProtocolsRadius Identity Stores Groups and Attributes Mapping Password PromptUser Group Mapping Authentication Failure Messages Cause of Authentication Failure Failure CasesRadius Identity Store in Identity Sequence Username Special Format with Safeword Server Radius PAP TACACS+ ASCII\PAP User Attribute CacheCreating, Duplicating, and Editing Radius Identity Servers Configuring General Settings Server Connection Configuring Shell Prompts Configuring Directory Attributes Cisco-av-pair.some-avpair Configuring CA Certificates Configuring Shell Prompts, Configuring Advanced Options, Adding a Certificate Authority Select Users and Identity Stores Certificate Authorities Description of the certificate Deleting a Certificate Authority Configuring Certificate Authentication Profiles Exporting a Certificate Authority Certificate Authentication Profile page reappears Configuring Identity Store Sequences Authentication SequenceCreating, Duplicating, and Editing Identity Store Sequences Attribute Retrieval Sequence 22 Identity Store Sequence Properties Deleting Identity Store Sequences OL-24201-01 OL-24201-01 Managing Policy Elements Managing Policy Conditions Managing Policy Elements Managing Policy Conditions Deleting a Session Condition, Managing Network Conditions, Select Policy Elements Session Conditions Date and Time Policy, Select Policy Elements Session Conditions Custom Deleting a Session Condition Managing Network Conditions Managing Policy Elements Managing Policy Conditions Importing Network Conditions Exporting Network Conditions Creating, Duplicating, and Editing End Station Filters Defining IP Address-Based End Station Filters Defining MAC Address-Based End Station Filters Defining CLI or DNIS-Based End Station Filters Creating, Duplicating, and Editing Device Filters Defining IP Address-Based Device Filters Defining Name-Based Device Filters Creating, Duplicating, and Editing Device Port Filters Defining NDG-Based Device Filters Defining IP Address-Based Device Port Filters Defining Name-Based Device Port Filters Managing Authorizations and Permissions Defining NDG-Based Device Port Filters Authorization Profiles Specifying Authorization Profiles Specifying Common Attributes in Authorization Profiles Vlan ID/Name Includes a Vlan assignment Specifying Radius Attributes in Authorization Profiles Attribute, its name, value, and type appear in the table. To Dictionary Creating and Editing Security Groups Creating Security Groups, Related Topics Defining Common Tasks, Defining Custom Attributes, Defining General Shell Profile PropertiesDefining Common Tasks Privilege Level Shell Profile Common Tasks Defining Custom Attributes Replace OL-24201-01 Show Duplicated Creating, Duplicating, and Editing Downloadable ACLs Deleting an Authorizations and Permissions Policy Element Appears without the deleted object Configuring Security Group Access Control Lists OL-24201-01 Policy Creation Flow 10-1 10-2 Network Definition and Policy GoalsPolicy Creation Flow-Next Steps Policy Elements in the Policy Creation Flow Policy Creation Flow-Previous StepNetwork Definition and Policy Goals, 10-3 Access Service Policy Creation Service Selection Policy CreationCustomizing a Policy 10-4 10-5 Configuring the Service Selection PolicyConfiguring a Policy-Next Steps Configuring a Simple Service Selection Policy Service Selection PolicySelect Access Policies Service Selection Policy 10-6 See Displaying Hit Counts, 10-7 10-8 Creating, Duplicating, and Editing Service Selection RulesSelect Access Policies Service Selection Policy. If you Conditions 10-9 10-10 Deleting Service Selection RulesDisplaying Hit Counts 10-11 Configuring Access ServicesEditing Default Access Services 10-12 Creating, Duplicating, and Editing Access ServicesSelect Access Policies Access Services Configuring General Access Service Properties 10-13 10-14 10-15 Configuring Access Service Allowed ProtocolsSelect Access Policies Access Services, then click Server Certificates, page 18-14for more information 10-16 10-17 10-18 Configuring Access Services Templates 10-19 Deleting an Access Service Access ServiceType Protocols Policies Conditions Results 10-20 10-21 Configuring Access Service PoliciesViewing Identity Policies 10-22 Viewing Rules-Based Identity Policies 10-23 Configuring Identity Policy Rule Properties 10-24 10-25 Configuring a Group Mapping Policy 10-26 Displaying Hit Counts, 10-27 Configuring Group Mapping Policy Rule Properties 10-28 Select Access Policies Access Services service Authorization 10-29 10-30 Configuring Network Access Authorization Rule Properties 10-31 Configuring Device Administration Authorization Policies 10-32 10-33 Condition 10-34 Configuring Authorization Exception Policies 10-35 Condition Name 10-36 Creating Policy Rules 10-37 10-38 Duplicating a RuleEditing Policy Rules Deleting Policy Rules 10-39 10-40 Configuring Compound ConditionsCompound Condition Building Blocks Types of Compound Conditions Operand1 Operand2 ExampleAtomic Condition 10-41 10-42 Single Nested Compound ConditionMultiple Nested Compound Condition Compound Expression with Dynamic value 10-43 Using the Compound Expression Builder 10-44 Security Group Access Control Pages Egress Policy MatrixPolicy Matrix, Policy Page, Defining a Default Policy for Egress Policy Creating an Egress Policy, Creating a Default Policy,Editing a Cell in the Egress Policy Matrix Creating an Egress Policy, Ndac Policy Simple PolicyRule-Based Policy 10-47 10-48 Configuring an Ndac Policy, Ndac Policy Properties Page,Ndac Policy Properties Configuring an Ndac Policy, Ndac Policy Page, 10-49 10-50 Network Device Access EAP-FAST SettingsMaximum User Sessions 10-51 Max Session User SettingsMax Session Group Settings 10-52 Max Session Global SettingMax User Session Global Settings 10-53 Go to System Administration Users Purge User SessionsPurging User Sessions 10-54 Maximum User Session in Distributed EnvironmentClick Get Logged-in User List Maximum User Session in Proxy Scenario 10-55 10-56 11-1 Logging monitor informational Logging origin-id ipEpm logging Authentication Records and Details Authentication Records and Details,Dashboard Pages 11-2 11-3 Working with Portlets 11-4 Working with Authentication Lookup Portlet 11-5 Configuring Tabs in the Dashboard Running Authentication Lookup ReportDashboard Pages, Running Authentication Lookup Report, Adding Tabs to the Dashboard 11-7 Renaming Tabs in the DashboardAdding Applications to Tabs Changing the Dashboard Layout Deleting Tabs from the DashboardClick Manage Pages 11-8 Understanding Alarms Threshold Alarms, System Alarms,Threshold Alarms 12-1 Evaluating Alarm Thresholds System AlarmsEvaluating Alarm Thresholds, Notifying Users of Events, Evaluation Cycle1 12-3 Viewing and Editing Alarms in Your InboxNotifying Users of Events Alarm Severity 12-4 12-5 12-6 12-7 Select Monitoring and Reports Alarms Inbox 12-8 Understanding Alarm Schedules Creating and Editing Alarm SchedulesChoose Monitoring and Reports Alarms Schedules 12-9 12-10 Assigning Alarm Schedules to ThresholdsChoose Monitoring and Reports Alarms Thresholds Creating, Editing, and Duplicating Alarm Thresholds Deleting Alarm SchedulesSelect Monitoring and Reports Alarms Thresholds 12-11 12-12 Configuring General Threshold Information 12-13 Configuring Threshold Criteria Passed AuthenticationsPassed Authentication Count ACS Instance 12-15 Failed Authentications Failed Authentication CountDevice IP 12-16 12-17 Authentication Inactivity 12-18 Tacacs Command Accounting 12-19 Tacacs Command Authorization 12-20 ACS Configuration Changes 12-21 ACS System Diagnostics 12-22 ACS Process Status 12-23 12-24 ACS System HealthCPU ACS AAA Health 12-25 Radius Sessions 12-26 12-27 Count of Unknown NAD Authentication RecordsUnknown NAD External DB Unavailable 12-28 Rbacl Drops 12-29 NAD DGTDstip 12-30 12-31 NAD-Reported AAA DowntimeDevice IP Count of NAD-Reported AAA Down Events Configuring Threshold Notifications 12-32 Deleting Alarm Thresholds 12-33 Configuring System Alarm Settings 12-34 12-35 Understanding Alarm Syslog TargetsCreating and Editing Alarm Syslog Targets Deleting Alarm Syslog Targets 12-36 Managing Reports 13-1 Catalog-Monitoring & Reports Reports Catalog reporttype 13-2 Working with Favorite Reports Adding Reports to Your FavoritesClick Add to Favorites 13-3 Viewing Favorite-Report Parameters Click Add to FavoriteChoose Monitoring and Reports Reports Favorites 13-4 Editing Favorite Reports Running Favorite ReportsSelect Monitoring & Reports Reports Favorites 13-5 Sharing Reports Deleting Reports from FavoritesClick Launch Interactive Viewer for more options Reports Reports Catalog ACS Instance Working with Catalog Reports Available Reports in the CatalogReport Name Description Logging Category 13-7 13-8 13-9 13-10 Running Catalog Reports 13-11 13-12 13-13 Deleting Catalog ReportsRunning Named Reports Reporttype Reportname 13-14 Understanding the ReportName 13-15 13-16 13-17 Enabling Radius CoA Options on a Device 13-18 13-19 Radius Active Session Report Customizing Reports Restoring ReportsClick Launch Interactive Viewer 13-20 Viewing Reports About Standard ViewerAbout Interactive Viewer About Interactive Viewer’s Context Menus 13-22 Context Menu for Column Data in Interactive Viewer Using the Table of Contents Navigating Reports Exporting Report Data 13-24 13-25 12 The Export Data Dialog Box 13-26 Printing ReportsSaving Report Designs in Interactive Viewer 13-27 Formatting Reports in Interactive ViewerEditing Labels Formatting Labels Formatting DataResizing Columns Select Change Text Changing Column Data Alignment Formatting Data in ColumnsFormatting Data in Aggregate Rows Select Style Font 13-30 Formatting Data TypesData type Option Description Formatting Numeric Data 13-31 Formatting Fixed or Scientific Numbers or Percentages Formatting Custom Numeric DataData in the data set Result of formatting 13-32 Symbol Formatting String DataFormatting Custom String Data 13-33 13-34 Formatting Date and TimeData in the data source Results of formatting Formatting Custom Date and Time Format Result of formattingMmmm 13-35 13-36 Formatting Boolean DataApplying Conditional Formats 13-37 Setting Conditional Formatting for ColumnsSelect Style Conditional Formatting 13-38 19 Comparison Value Field Deleting Conditional Formatting 13-39 13-40 Setting and Removing Page Breaks in Detail ColumnsSetting and Removing Page Breaks in a Group Column 13-41 Organizing Report DataDisplaying and Organizing Report Data 13-42 Reordering Columns in Interactive ViewerSelect Column Move to Group Header Removing Columns 13-43 Hiding or Displaying Report Items Hiding ColumnsSelect Hide or Show Items Select Column Hide Column Displaying Hidden Columns Merging ColumnsSelect Column Show Columns 13-45 13-46 Selecting a Column from a Merged ColumnSelect Column Merge Columns Sorting Data Sorting a Single ColumnSorting Multiple Columns Sorting a Single Column, Sorting Multiple Columns, Grouping Data 13-48 13-49 13-50 Adding GroupsGrouping Data Based on Date or Time 13-51 Removing an Inner GroupCreating Report Calculations 13-52 37 Calculated Column 13-53 Understanding Supported Calculation FunctionsFunction Description Example of use 13-54 CountCountdistinct Isbottomnpercent 13-55 13-56 Movingaverage 13-57 Today 13-58 Weightedaverage 13-59 Using Numbers and Dates in an Expression Understanding Supported OperatorsOperator Description 13-60 Using Multiply Values in Calculated Columns Adding Days to an Existing Date ValueSelect Add Calculation 13-61 13-62 Working with Aggregate DataSubtracting Date Values in a Calculated Column Aggregate functions Description 13-63 Creating an Aggregate Data Row 13-64 13-65 Adding Additional Aggregate RowsClick Add aggregation Hiding and Filtering Report Data Deleting Aggregate RowsHiding or Displaying Column Data 13-66 13-67 Displaying Repeated ValuesHiding or Displaying Detail Rows in Groups or Sections 13-68 Working with FiltersCondition Description Types of Filter Conditions 13-69 Setting Filter Values 13-70 Creating Filters 13-71 13-72 Modifying or Clearing a FilterCreating a Filter with Multiple Conditions 13-73 Click Advanced FilterClick Add Condition Filtering Highest or Lowest Values in Columns 13-74 Understanding Charts 13-75 13-76 Modifying ChartsFiltering Chart Data Changing Chart Subtype Changing Chart FormattingSelect Chart Subtype 13-77 50 Chart Formatting Options 13-78 Available Diagnostic and Troubleshooting Tools Connectivity TestsACS Support Bundle 14-1 Expert Troubleshooter 14-2 Diagnostic Tool Description Performing Connectivity TestsSee Comparing Sgacl Policy Between a Network Device and ACS ACS-Assigned SGT Records, page 14-14for more information Downloading ACS Support Bundles for Diagnostic Information 14-4 Working with Expert Troubleshooter 14-5 14-6 Troubleshooting Radius AuthenticationsNAS IP 14-7 Click Show Results Summary 14-8 Executing the Show Command on a Network Device 14-9 14-10 Evaluating the Configuration of a Network DeviceAAA 14-11 Comparing Sgacl Policy Between a Network Device and ACSSGA Comparing the SXP-IP Mappings Between a Device and its Peers 14-12 14-13 Click the User Input Required buttonVRF 14-14 Comparing Device SGT with ACS-Assigned Device SGT 14-15 14-16 15-1 15-2 Configuring Data Purging and Incremental Backup 15-3 15-4 15-5 Configuring NFS stagging 15-6 Restoring Data from a Backup Configuring Data Purging and Incremental Backup,Viewing Log Collections 15-7 Log Collection Details Page, 15-8 Log Collection Details 15-9 15-10 15-11 Recovering Log MessagesViewing Scheduled Jobs 15-12 Viewing Process Status 15-13 Viewing Data Upgrade Status Viewing Failure ReasonsEditing Failure Reasons Failure Reasons Editor Specifying E-Mail Settings Configuring Snmp PreferencesEmail Settings 15-15 15-16 Understanding Collection FiltersCreating and Editing Collection Filters Configuring Alarm Syslog Targets Configuring Remote Database SettingsDeleting Collection Filters 15-17 15-18 Managing System Administrators 16-1 Understanding Administrator Roles and Accounts 16-2 Configuring System Administrators and Accounts Understanding AuthenticationUnderstanding Roles 16-3 Permissions Predefined RolesRole Privileges 16-4 Changing Role Associations 16-5 16-6 Administrator Accounts and Role AssociationChoose System Administration Administrators Accounts 16-7 Choose System Administration Administrators Roles Viewing Predefined RolesViewing Role Properties Button and click View Configuring Authentication Settings for Administrators 16-9 16-10 Configuring Session Idle Timeout Configuring Administrator Access SettingsChoose System Administration Administrators Settings Access Allow All IP Addresses to Connect 16-12 Resetting the Administrator PasswordAccess-setting accept-all Changing the Administrator Password Changing Your Own Administrator PasswordChoose My Workspace My Account 16-13 Resetting Another Administrator’s Password 16-14 Configuring System Operations 17-1 Service Port Understanding Distributed DeploymentAaa-server radius-authport 17-2 Activating Secondary Servers Removing Secondary ServersActivating Secondary Servers, 17-3 Understanding Local Mode Promoting a Secondary ServerUnderstanding Distributed Deployment, 17-4 17-5 Specifying a Hardware ReplacementUnderstanding Full Replication Scheduled Backups Creating, Duplicating, and Editing Scheduled BackupsCreating, Duplicating, and Editing Scheduled Backups, Choose System Administration Operations Scheduled Backups 17-7 Backing Up Primary and Secondary InstancesBacking Up Primary and Secondary Instances, 17-8 Editing InstancesViewing and Editing a Primary Instance Ddmmyyyy 17-9 GUI 17-10 17-11 Viewing and Editing a Secondary Instance Deleting a Secondary InstanceEditing Instances, Viewing and Editing a Primary Instance, 17-12 Activating a Secondary Instance Registering a Secondary Instance to a Primary InstanceClick Activate 17-13 17-14 Click Register to Primary 17-15 17-16 Click DeregisterClick Deregister from Primary 17-17 Replicating a Secondary Instance from a Primary Instance 17-18 Click Full Replication 17-19 See Registering a Secondary Instance to a Primary Instance, 17-20 Failover 17-21 Click Request Local Mode 17-22 17-23 17-24 Configuring Global System Options Configuring TACACS+ SettingsManage licensing. See Licensing Overview, 18-1 Configuring EAP-TLS Settings 18-2 Configuring Peap Settings Configuring EAP-FAST SettingsGenerating EAP-FAST PAC, 18-3 Configuring RSA SecurID Prompts Generating EAP-FAST PACClick Generate PAC Tokencode Managing Dictionaries Viewing Radius and TACACS+ AttributesYOU Prepared to Accept a SYSTEM-GENERATED PIN? Radius Ietf Radius VSAs, page A-6 18-6 Viewing Radius and TACACS+ Attributes, 18-7 18-8 Viewing Radius Vendor-Specific Subattributes 18-9 Configuring Identity Dictionaries 18-10 Configuring Internal Identity Attributes 18-11 18-12 Deleting an Internal User Identity AttributePolicy Elements Session Conditions Custom Deleting an Internal Host Identity Attribute 18-13 18-14 Configuring Local Server CertificatesAdding Local Server Certificates 18-15 Associating Certificates to Protocols,Signing Request, Generating Self-Signed Certificates EAPSelect Generate Self Signed Certificate Next 18-16 Generating a Certificate Signing Request Binding CA Signed CertificatesSelect Generate Certificate Signing Request Next Click Finish 18-18 Editing and Renewing CertificatesSelect Bind CA Signed Certificate Next Deleting Certificates 18-19 18-20 Exporting CertificatesViewing Outstanding Signing Requests 18-21 Configuring LogsConfiguring Remote Log Targets Target Configuration GeneralDeleting a Remote Log Target, 18-22 Configuring the Local Log Configuring Remote Log Targets,Deleting a Remote Log Target Deleting Local Log Data Configuring Logging Categories Configuring Global Logging CategoriesOption Descriptions 18-24 18-25 Category Log and Description 18-26 18-27 Show logging system 18-28 18-29 Configuring Per-Instance Logging CategoriesConfiguring Per-Instance Security and Log Settings, Configuring Per-Instance Security and Log Settings 18-30 Configuring Per-Instance Remote Syslog Targets Configure Logged AttributesClick the Remote Syslog Target tab 18-31 Displaying Logging Categories 18-32 18-33 Configuring the Log CollectorViewing the Log Message Catalog Licensing Overview Types of LicensesLicense Description 18-34 Installing a License File 18-35 18-36 Viewing the Base LicensePAK 18-37 Upgrading the Base Server LicenseUpgrading the Base Server License, Viewing License Feature Options 18-38 Adding Deployment License Files 18-39 Deleting Deployment License Files Available DownloadsClick Delete to delete the license file 18-40 Downloading UCP Web Service Files Downloading Migration Utility FilesDownloading Sample Python Scripts 18-41 18-42 Downloading Rest ServicesChoose System Administration Downloads Rest Service 19-1 About LoggingAbout Logging, ACS 4.x Versus ACS 5.3 Logging, 19-2 Using Log TargetsLogging Categories 19-3 19-4 Global and Per-Instance Logging CategoriesLog Message Severity Levels 19-5 Local Store TargetACS Severity Syslog Severity Level Description 19-6 Critical Log Target 19-7 Remote Syslog Server Target 19-8 19-9 19-10 Monitoring and Reports Server TargetViewing Log Messages Debug Logs 19-11 19-12 ACS 4.x Versus ACS 5.3 LoggingCSV 19-13 Use the System Configuration LoggingUse the Reports and Activity pages 19-14 Device Administration TACACS+ Typical Use Cases Network Access Radius With and Without EAP Session Access Requests Device Administration TACACS+Command Authorization Requests PAP Chap RADIUS-Based Flow Without EAP Authentication RADIUS-Based Flows with EAP AuthenticationPEAP/EAP-GTC EAP-FAST/EAP-GTC Figure A-3shows a RADIUS-based authentication with EAP Point of Comparison Access Protocols-TACACS+ and RadiusOverview of TACACS+ Overview of Radius Radius VSAs ACS 5.3 as the AAA Server Radius Attribute Support in ACS Address IP Integer Time Radius Access Requests AuthenticationAuthorization Accounting OL-24201-01 Authentication Considerations Authentication and User Databases PAP, page B-2 CHAP, page B-31 EAP-MSCHAPv2, page B-30 Radius PAP Authentication EAP EAP message type EAP code EAP Method DescriptionInformation see EAP-MSCHAPv2, page B-30 EAP-GTC EAP- MD5 Flow in ACS Host Lookup, Overview of Agentless Network Access,Overview of EAP-MD5 User Certificate Authentication Overview of EAP-TLS PKI Authentication PKI Credentials PKI Usage Importing Trust Certificates Acquiring Local CertificatesFixed Management Certificates Certificate Generation Importing the ACS Server CertificateInitial Self-Signed Certificate Generation Exporting Credentials Securing the Cryptographic Sensitive Material Hardware Replacement and CertificatesCredentials Distribution Private Keys and Passwords Backup EAP-TLS Flow in ACS PEAPv0/1 Overview of PEAP, page B-15 EAP-MSCHAPv2, page B-30 Supported Peap Features Overview of Peap Fast Reconnect Peap Flow in ACS Creating the TLS Tunnel Authenticating with MSCHAPv2 Overview of EAP-FAST EAP-FAST EAP-FAST in ACS EAP-FAST Benefits About Master-Keys About PACs Provisioning Modes Types of PACs Automatic In-Band PAC Provisioning Proactive PAC Update ACS-Supported Features for PACsMachine PAC Authentication Accept Peer on Authenticated Provisioning PAC-Less AuthenticationPAC Type Tunnel v1/v1a/SGA Machine Authorization PAC EAP-FAST for Allow TLS Renegotiation EAP-FAST Flow in ACSMaster Key Generation and PAC TTLs EAP-FAST PAC Management Revocation Method Key Distribution AlgorithmEAP-FAST PAC-Opaque Packing and Unpacking EAP Authentication with Radius Key Wrap PAC Migration from ACS MSCHAPv2 for User Authentication MSCHAPv2 for Change PasswordEAP-MSCHAPv2 Overview of EAP-MSCHAPv2 Windows Machine Authentication Against AD EAP- MSCHAPv2 Flow in ACS Certificate Attributes Certificate Binary ComparisonSAN SAN-DNS Certificate Revocation Rules Relating to Textual Attributes Machine Authentication Authentication Protocol and Identity Store Compatibility Microsoft AD, Managing External Identity Stores,Identity Store MSCHAPv1/MSCHAPv2 EAP-TLS EAP-MSCHAPv2 OpenSSL License License IssuesOpenSSL/Open SSL Project Original SSLeay License Appendix C Open Source License Acknowledgments OL-24201-01 O S S a R Y GL-1 Capability of ACS to record user sessions in a log file GL-2 Validity and conformance of the original information GL-3 GL-4 GL-5 GL-6 GL-7 GL-8 GL-9 FTP EAP-FAST PAC GL-10 GL-11 GL-12 Service providerISP GL-13 GL-14 Extension within certificate information GL-15 GL-16 GL-17 GL-18 GL-19 GL-20 Symbols IN-1 IN-2 Date expressions IN-3 Formatting symbols IN-4 Hide Detail command IN-5 IN-6 Or operator 13-60,13-74 IN-7 Summary values IN-8 Upper function IN-9 IN-10