REMOVE AND REINSTALL THE PRINTER SOFTWARE
Understanding printer messages

Alignment Problem

Try any of the following:
•Check the ink cartridges.
1Open the printer, and then remove and reinstall the ink cartridges.
2Load a plain and unmarked A4‑ or letter‑size paper.
The printer will read any markings on used paper, which could cause the al ignment error message to reappear.
3Close the printer.
4Touch OK or press to retry, depending on your printer model.
•Press to clear the message.

Cannot Collate Job

Try one or more of the following:
•Press to continue printing the pages that were saved in th e printer memory, and then collate the remainder of
the print job.
•Press to cancel the current print job.

Change [Paper Source] to [Size] Paper

Try one or more of the following:
•Select the paper tray with the correct paper size or type.
•Press to continue printing after loading the correc t paper size and paper type in the default paper tray.
•Press to cancel the current job.

Change [Paper Source] to [Size] [Type] Paper

Try one or more of the following:
•Select the paper tray with the correct paper size or type.
•Press to continue printing after loading the correc t paper size and paper type in the default paper tray.
•Press to cancel the current job.

Close Printer

The printer is open. Close the printer to clear the message.
Troubleshooting 133