MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT
•See if you have access to the Internet by opening your Web browser a nd accessing any site.
•If there are other computers or resources on your wireless network, then check to see if you can access them
from your computer.
MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK
If the printer is not on the same wireless network as the computer, t hen you will not be able to print wirelessly. The
SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.
1Obtain the SSID of the network that the computer is connected to.
aType the IP address of your access point into the address field of your Web browser.
If you do not know the IP address of the access point:
1Click , or click Start and then click Run.
2In the Start Search or Run box, type cmd.
3Press Enter or click OK.
4Type ipconfig, and then press Enter. Check the Wireless Network Connection section:
•The “Default Gateway” entry is typically the access point .
•The IP address appears as four sets of numbers separated by perio ds, such as 192.168.2.134.
bType the user name and password of the access point when promp ted.
cClick OK.
dIn the Wireless settings section, look for the SSID.
eWrite down the SSID.
Note: Make sure you copy it exactly, including any capital letters.
2Obtain the SSID of the network that the printer is connected to:
aFrom the printer, print a network setup page.
bIn the Wireless section, look for SSID.
3Compare the SSID of the computer and SSID of the printer.
If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.
If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the
computer.
Wireless print server not installed
You may see a message during installation indicating that the printer does not have a wireless prin t server installed. If
you are sure the printer is capable of wireless printing, try the follow ing:
CHECK POWER
Make sure the light is on.
Troubleshooting 163