ENABLE ERROR CORRECTION
Errors and blurs may appear in the faxed document if there is too much noise on the line. This option enables the
printer to transmit the bad blocks of data again and correc t the errors. When a fax has too many errors, th e fax may
be rejected by the receiving fax machine.
1From the printer control panel, navigate to:
> Setup > > Fax Setup > > Dialing and Sending > > Error Correction >
2Check to see if error correction is set to On.
If it is not set to On, then press the arrow buttons to select On, and then press .
ENABLE AUTOMATIC FAX CONVERSION
If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color
fax to black and white. It also automatically reduces the reso lution of the fax to a resolution t hat the receiving machine
can support.
1From the printer control panel, navigate to:
> Setup > > Fax Setup > > Dialing and Sending > > Auto Fax Convert >
2Check to see if automatic fax conversion is set to On.
If it is not set to On, then press the arrow buttons to select On, and then press .
MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT
The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or
telephone number. If the printer is in an office setting or in a private branch exchange, this can be a specific number
that you need to press so you can make a call outside the office.
Make sure that the dial prefix entered in the printer is correct for your network.
1From the printer control panel, navigate to:
> Setup > > Fax Setup > > Dialing and Sending > > Dial Prefix >
2Press the arrow buttons to create or modify the prefix.
3If the prefix is not correct, enter the correct prefix, and then press .
Cannot receive faxes
If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:
MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP
The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices.
If the printer is sharing the telephone line with an answering machine, then make sure that the following are set:
•Auto Answer is On.
•The printer picks up on a greater number of rings than the answering machine.
•The printer picks up on the correct distinctive ring (if you s ubscribe to a distinctive ring service).
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