Dell MTG NOTE:

Finding Information 11

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft

Windows

License

These labels are located on your

computer.

• Use the Service Tag to identify your

computer when you use

support.dell.com

or contact support.

• Enter the Express Service Code to direct

your call when contacting support.

NOTE: As an increased security measure,

the newly designed Microsoft Windows

license label incorporates a missing portion

or "hole" to discourage removal of the label.

What Are You Looking For? Find It Here

Contents

Main Notes, Notices, and Cautions ____________________ Contents 3 Setting Up Your Computer. . . . . . . . . . . . 23 4 4 Using Multimedia . . . . . . . . . . . . . . . . . . 31 5 Using the Optional Wireless Keyboard and Mouse . . . . . . . . . . . . . . . . . . . . . . . 41 6 Using the Display . . . . . . . . . . . . . . . . . . 47 7 Cleaning Your Computer . . . . . . . . . . . . . 49 8 Troubleshooting . . . . . . . . . . . . . . . . . . . 51 6 9 Dell Diagnostics . . . . . . . . . . . . . . . . . . . 65 10 System Setup . . . . . . . . . . . . . . . . . . . . . . 69 11 Reinstalling Software . . . . . . . . . . . . . . . 75 Page Finding Information NOTE: 10 NOTE: 12 NOTE: NOTE: Page About Your Computer Front View of the Computer 16 Back View of the Computer 18 NOTE: Power Cable Routing 20 Page Page Setting Up Your Computer Installing Your Computer in an Enclosure Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Setting Up a Printer Printer Cable Connecting a USB Printer Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Using the Media Card Reader Page Using Multimedia Using the Disc Drive Media Control Buttons Disc and Disc-Slot Indicators CD and DVD Software Copying CD, DVD, and Blu-ray Disc (BD) Media Page 36 Helpful Tips Adjusting the Volume Adjusting the Picture Enabling S/PDIF Digital Audio Enabling S/PDIF in the Windows Audio Driver Setting Up the Cyberlink (CL) Headphones Page Page Media Control Keys Using the Touch Pad Customizing the Touch Pad Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer Page Key Combinations Using the Display Adjusting Brightness Making Images and Text Look Bigger or Sharper Page Cleaning Your Computer Computer and Display CDs and DVDs Keyboard and Touch Pad Troubleshooting Solving Problems Battery Problems Display Problems The screen is blank or difficult to read Drive Problems Optical drive problems Problems writing to an optical drive Hard drive problems E-Mail and Internet Problems 54 Error Messages IEEE 1394 Device Problems Keyboard Problems Wireless Keyboard 56 USB Keyboard Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems Memory Problems Mouse Problems Wireless Mouse USB Mouse u> press the up- and down-arrow keys Any Mouse Network Problems Power Problems Printer Problems 62 Scanner Problems Sound and Speaker Problems No sound from integrated speakers No sound from external speakers No sound from headphones Touch Pad Problems Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities Media Dell Diagnostics Main Menu Page System Setup Overview Entering System Setup System Setup Screen 70 System Setup Options NOTE: Page 72 NOTE: Boot Sequence Option Settings Changing the Boot Sequence for the Current Boot Changing the Boot Sequence for Future Boots Reinstalling Software Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities Page Troubleshooting Software and Hardware Problems in the Microsoft Windows Vista Operating Systems Restoring Your Operating System Using Microsoft Windows System Restore Page Using Dell Factory Image Restore Using the Operating System Media Page Specifications 84 Page Page NOTE: Page Getting Help Obtaining Assistance Technical Support and Customer Service DellConnect Online Services AutoTech Service Automated Order-Status Service Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call 94 Contacting Dell Page Appendix FCC Notice (U.S. Only) FCC Class B Page Glossary A B C D Page E F G H I K L M N O P R S Page T U V W X Z Page Page Index A B C D E F H I K L M N O R S T U V W