
Troubleshooting Software and Hardware
Problems in the Microsoft® Windows® Vista™
Operating Systems
If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
To start the Hardware Troubleshooter:
1Click the Windows Vista Start button , and click Help and Support.
2Type hardware troubleshooter in the search field and press <Enter> to start the search.
3In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.
Restoring Your Operating System
You can restore your Windows Vista operating system in the following ways:
•System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.
•Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer. It permanently deletes all data on the hard drive and removes any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
•If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem.
Using Microsoft Windows System Restore
The Windows operating system provides a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system
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