Dell MTG Scanner Problems, Sound and Speaker Problems

62 Troubleshooting
3 Click Properties and click Ports .
4 Adjust the settings, as needed.
REINSTALL THE PRINTER DRIVER —See the printer documentation for information
on reinstalling the printer driver.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
CHECK THE SCANNER DOCUMENTATION —See the scanner documentation for setup
and troubleshooting information.
UNLOCK THE SCANNER —Ensure that your scanner is unlocked (if the scanner has a
locking tab or button).
RESTART THE COMPUTER AND TRY THE SCANNER AGAIN
CHECK THE CABLE CONNECTIONS —
• See the scanner documentation for information on cable connections.
• Ensure that the scanner cables are securely connected to the scanner and the
computer.
VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —
Windows Vista:
1 Click Start → Control Panel → Hardware and Sound → Scanners and Cameras .
2 If the scanner is listed, Windows recognizes the scanner.
REINSTALL THE SCANNER DRIVER —See the scanner documentation for
instructions.
Sound and Speaker Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
No sound from integrated speakers
ADJUST THE WINDOWS VOLUME CONTROL —Double-click the speaker icon in the
lower-right corner of your screen. Ensure that the volume is turned up and that the
sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.
REINSTALL THE AUDIO DRIVER —See "Reinstalling Drivers and Utilities" on page76.