Electro-Voice 250, 1252 Customer Service and Support, Product Warranty, Limitation of Warranty

Customer Service and Support

Customer support is available 9:00 am to 4:30 pm, eastern standard time, Monday through Friday. Please have the model, serial number and a detailed problem description available. If the problem concerns a particular reading, please have all meter readings available. When returning any merchandise to EIG, a return materials authorization number is required. For customer or technical assistance, repair or calibration, phone 516-334-0870 or fax 516-338-4741.

Product Warranty

Electro Industries/GaugeTech warrants all products to be free from defects in material and workmanship for a period of four years from the date of shipment. During the warranty period, we will, at our option, either repair or replace any product that proves to be defective.

To exercise this warranty, fax or call our customer-support department. You will receive prompt assistance and return instructions. Send the instrument, transportation prepaid, to EIG at 1800 Shames Drive, Westbury, NY 11590. Repairs will be made and the instrument will be returned.

Limitation of Warranty

This warranty does not apply to defects resulting from unauthorized modification, misuse, or use for any reason other than electrical power monitoring. Nexus 1250/1252 is not a user-serviceable product.

OUR PRODUCTS ARE NOT TO BE USED FOR PRIMARY OVER-CURRENT PROTECTION. ANY PROTECTION FEATURE IN OUR PRODUCTS IS TO BE USED FOR ALARM OR SECONDARY PROTECTION ONLY.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ELECTRO INDUSTRIES/GAUGETECH SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM ANY AUTHO- RIZED OR UNAUTHORIZED USE OF ANY ELECTRO INDUSTRIES/GAUGETECH PRODUCT. LIABILITY SHALL BE LIMITED TO THE ORIGINAL COST OF THE PRODUCT SOLD.

Statement of Calibration

Our instruments are inspected and tested in accordance with specifications published by Electro Industries/GaugeTech. The accuracy and a calibration of our instruments are traceable to the National Institute of Standards and Technology through equipment that is calibrated at planned intervals by comparison to certified standards.

Disclaimer

The information presented in this publication has been carefully checked for reliability; however, no responsibility is assumed for inaccuracies. The information contained in this document is subject to change without notice.

This symbol indicates that the operator must refer to an explanation in the operating instructions. Please see Chapter 3, Hardware Installation, for important safety information regarding installation and hookup of the Nexus 1250/1252 Meter.

Electro Industries/GaugeTech Doc # E107706 V1.25 ii