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IntelliTouch SecureTouch manual
Models:
IntelliTouch SecureTouch
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105 pages
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Troubleshooting
Specs
Physical Characteristics
Install
Warranty
Display Problems
Diagnostic LEDs
P4 Pins Signal Function
Jumper Settings
Testing the Monitor
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Contents
Page
Elo IntelliTouch /SecureTouch Touchscreen Guide
Disclaimer
Page
Intellitouch 10-YEAR Warranty
Page
Table of Contents
Index
List of Figures
Viii
List of Tables
Page
Intellitouch Technology
Introduction
IntelliTouch Touchscreen
IntelliTouch Touchscreen
IntelliTouch Controller
IntelliTouch controller
Driver Software
Agency Approvals
Safety Information
Work Area
Design Considerations for CRTs and LCDs
Getting Started
Protective Clothing
Bezel Design
Bezel design
Safety Information
CRT Integration
Definition of Terms
Suggested Tools
Summary of Installation Steps
Typical IntelliTouch Touchscreen Installation
Testing the Monitor
Incoming Inspection
Disassembling the Monitor
Unpacking the Touchscreen
Remove the Back Case
Discharge the CRT
Remove the Electronic Chassis
14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Remove the CRT
Verify Touchscreen Fit
Page
Attaching the Touchscreen
Proper placement of adhesive tape to the touchscreen
Spacing the CRT from the Bezel
Installing the Controller
Internal Serial Controller 2500S
Touchscreen Cabling System for Internal Serial Controller
P4 Pins Signal Function
24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
External Serial Controller
26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Internal USB Controller 2500U
Internal USB Controller 2500U
28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Routing the Touchscreen Cables
Reassembling the Monitor
Sealing the Monitor
Proper Sealing Improper Sealing
System Evaluation
Sealing Material Selection
Proper Bezel Mounting Improper Bezel Mounting
LCD Integration
Unpacking the Touchscreen
Disassembling the LCD Monitor
Definition of Terms
Required Parts for Serial Connection
Tools and Equipment
Required Parts for USB Connection
Optional Parts for Serial Connection
Optional Parts for USB Connection
Removing the Rear Case
Removing the LCD
Determining Touchscreen Fit
Mounting the Touchscreen
Attaching double-sided adhesive tape to the touchscreen
Sealing
Spacing the LCD from the Bezel
10 2500S Internal Serial Controller
11 2500U USB controller
Power
Parasitic Tap of 5Vdc
Parasitic Tap of 7-30Vdc DC to DC converter
12 DC to DC converter
Modifying the Case for Serial Output
Modifying the Case for USB Output
Re-assembling the Display
13 Horizontal escutcheon plate
48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Troubleshooting Guide
Troubleshooting Process
Display Problems
Software Troubleshooting
Hardware Troubleshooting
Video Alignment Problems
Using the Comdump Utility
Serial Controller
Byte Description
Byte
Host Signal Source
P2 Pins DB25
RS-232 Connections
Power Connections
Figure A.2 Transducer and Wedge Assembly
Touchscreen and Touchscreen Cables
EC2 Cable
IC1 Cable
2x6 Male Header DB9 Male Function
Diagnostic LEDs
IntelliTouch Serial Controllers
IntelliTouch Serial Controller 2500S
Diagnostic Codes
AA Bit Value hex Description
DB9 and DB25 Connector Pin Positions
Figure A.4 DB9 and DB25 Connector Pin Positions
Specifications
IntelliTouch Touchscreens
Mechanical
Optical
Environmental
Agency Approvals
UL Compliance Fire Retardation FCC Compliance
IntelliTouch 2500U USB Controller
Physical Characteristics
Electrical
Touchscreen Connector Power Connector, P4
P2 pin number Signal name Standard wire color
Signal name P3 pin Signal function
Signal name P4 pin Signal function
LED Diagnostic Characteristics
Agency Approvals
LED Blink Rate Function
LED State Function
2500U USB Controller Drawings
Figure B.4 2500U USB Controller, top view
Figure B.6 2500U USB Controller, bottom-view
IntelliTouch 2500S Serial Controller
Environments
72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Signal Name DB-9 P2 pin Sourced by Signal Function
Parameter Value Applicable Signals EIA-232 subsec
Board mounted Cable applied Header Plug
Jumper Settings
Jumper Function
76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Drawings
Figure B.11 2500S Serial Controller, top view
Figure B.13 2500S Serial Controller
ELO Part Numbers
Part Number Description
Cables
Stylus
82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e
Glossary
Page
Glossary-85
Page
Glossary-87
Vertical Refresh Rate-See Refresh Rate
Index
Page
Page
