Elo TouchSystems IntelliTouch SecureTouch manual

2-48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e

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Elo TouchSystems IntelliTouch SecureTouch manual 48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e

Contents

Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Intellitouch Technology Introduction IntelliTouch Touchscreen IntelliTouch Touchscreen IntelliTouch Controller IntelliTouch controller Driver Software Agency Approvals Safety Information Work Area Getting Started Design Considerations for CRTs and LCDsProtective Clothing Bezel Design Bezel design Safety Information CRT Integration Definition of Terms Suggested Tools Summary of Installation Steps Typical IntelliTouch Touchscreen Installation Testing the Monitor Incoming InspectionDisassembling the Monitor Unpacking the Touchscreen Remove the Back Case Discharge the CRT Remove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Internal Serial Controller 2500S Touchscreen Cabling System for Internal Serial Controller P4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U 28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Routing the Touchscreen Cables Reassembling the Monitor Sealing the Monitor Proper Sealing Improper Sealing Sealing Material Selection System EvaluationProper Bezel Mounting Improper Bezel Mounting LCD Integration Unpacking the Touchscreen Disassembling the LCD Monitor Definition of Terms Tools and Equipment Required Parts for Serial ConnectionRequired Parts for USB Connection Optional Parts for Serial Connection Optional Parts for USB Connection Removing the Rear Case Removing the LCD Determining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Sealing Spacing the LCD from the Bezel 10 2500S Internal Serial Controller 11 2500U USB controller Power Parasitic Tap of 5Vdc Parasitic Tap of 7-30Vdc DC to DC converter 12 DC to DC converter Modifying the Case for Serial Output Modifying the Case for USB Output Re-assembling the Display 13 Horizontal escutcheon plate 48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Guide Troubleshooting Process Display Problems Software Troubleshooting Hardware Troubleshooting Video Alignment Problems Using the Comdump Utility Serial Controller Byte Description Byte P2 Pins DB25 Host Signal SourceRS-232 Connections Power Connections Figure A.2 Transducer and Wedge Assembly Touchscreen and Touchscreen Cables IC1 Cable EC2 Cable2x6 Male Header DB9 Male Function Diagnostic LEDs IntelliTouch Serial Controllers Diagnostic Codes IntelliTouch Serial Controller 2500SAA Bit Value hex Description DB9 and DB25 Connector Pin Positions Figure A.4 DB9 and DB25 Connector Pin Positions Specifications IntelliTouch Touchscreens MechanicalOptical Environmental Agency Approvals UL Compliance Fire Retardation FCC Compliance Physical Characteristics IntelliTouch 2500U USB ControllerElectrical Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P3 pin Signal function Signal name P4 pin Signal function LED Diagnostic Characteristics Agency ApprovalsLED Blink Rate Function LED State Function 2500U USB Controller Drawings Figure B.4 2500U USB Controller, top view Figure B.6 2500U USB Controller, bottom-view IntelliTouch 2500S Serial Controller Environments 72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Signal Name DB-9 P2 pin Sourced by Signal Function Parameter Value Applicable Signals EIA-232 subsec Board mounted Cable applied Header Plug Jumper Settings Jumper Function 76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Drawings Figure B.11 2500S Serial Controller, top view Figure B.13 2500S Serial Controller ELO Part Numbers Part Number Description Cables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page