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Elo TouchSystems IntelliTouch SecureTouch manual Elo IntelliTouch /SecureTouch Touchscreen Guide

Models: IntelliTouch SecureTouch

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Troubleshooting Specifications Physical Characteristics Install P4 Pins Signal Function Warranty Display Problems Diagnostic LEDs P2 Pins DB25 Jumper Settings

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Elo IntelliTouch® /SecureTouch

Touchscreen Guide

Revision B

P/N 008212M

Elo TouchSystems, Inc.

1-800-ELOTOUCH www.elotouch.com

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Elo TouchSystems IntelliTouch SecureTouch manual Elo IntelliTouch /SecureTouch Touchscreen Guide

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Contents

Page Elo IntelliTouch /SecureTouch Touchscreen Guide Disclaimer Page Intellitouch 10-YEAR Warranty Page Table of Contents Index List of Figures Viii List of Tables Page Intellitouch Technology Introduction IntelliTouch Touchscreen IntelliTouch Touchscreen IntelliTouch Controller IntelliTouch controller Driver Software Agency Approvals Safety Information Work Area Protective Clothing Getting StartedDesign Considerations for CRTs and LCDs Bezel Design Bezel design Safety Information CRT Integration Definition of Terms Suggested Tools Summary of Installation Steps Typical IntelliTouch Touchscreen Installation Disassembling the Monitor Testing the MonitorIncoming Inspection Unpacking the Touchscreen Remove the Back Case Discharge the CRT Remove the Electronic Chassis 14I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Remove the CRT Verify Touchscreen Fit Page Attaching the Touchscreen Proper placement of adhesive tape to the touchscreen Spacing the CRT from the Bezel Installing the Controller Internal Serial Controller 2500S Touchscreen Cabling System for Internal Serial Controller P4 Pins Signal Function 24I n t e l l i T o u c h / S e c u r e T o u c h G u i d e External Serial Controller 26I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Internal USB Controller 2500U Internal USB Controller 2500U 28I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Routing the Touchscreen Cables Reassembling the Monitor Sealing the Monitor Proper Sealing Improper Sealing Proper Bezel Mounting Improper Bezel Mounting Sealing Material SelectionSystem Evaluation LCD Integration Unpacking the Touchscreen Disassembling the LCD Monitor Definition of Terms Required Parts for USB Connection Tools and EquipmentRequired Parts for Serial Connection Optional Parts for Serial Connection Optional Parts for USB Connection Removing the Rear Case Removing the LCD Determining Touchscreen Fit Mounting the Touchscreen Attaching double-sided adhesive tape to the touchscreen Sealing Spacing the LCD from the Bezel 10 2500S Internal Serial Controller 11 2500U USB controller Power Parasitic Tap of 5Vdc Parasitic Tap of 7-30Vdc DC to DC converter 12 DC to DC converter Modifying the Case for Serial Output Modifying the Case for USB Output Re-assembling the Display 13 Horizontal escutcheon plate 48I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Troubleshooting Guide Troubleshooting Process Display Problems Software Troubleshooting Hardware Troubleshooting Video Alignment Problems Using the Comdump Utility Serial Controller Byte Description Byte RS-232 Connections P2 Pins DB25Host Signal Source Power Connections Figure A.2 Transducer and Wedge Assembly Touchscreen and Touchscreen Cables 2x6 Male Header DB9 Male Function IC1 CableEC2 Cable Diagnostic LEDs IntelliTouch Serial Controllers AA Bit Value hex Description Diagnostic CodesIntelliTouch Serial Controller 2500S DB9 and DB25 Connector Pin Positions Figure A.4 DB9 and DB25 Connector Pin Positions Specifications Optical IntelliTouch TouchscreensMechanical Environmental Agency Approvals UL Compliance Fire Retardation FCC Compliance Electrical Physical CharacteristicsIntelliTouch 2500U USB Controller Touchscreen Connector Power Connector, P4 P2 pin number Signal name Standard wire color Signal name P3 pin Signal function Signal name P4 pin Signal function LED Blink Rate Function LED Diagnostic CharacteristicsAgency Approvals LED State Function 2500U USB Controller Drawings Figure B.4 2500U USB Controller, top view Figure B.6 2500U USB Controller, bottom-view IntelliTouch 2500S Serial Controller Environments 72I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Signal Name DB-9 P2 pin Sourced by Signal Function Parameter Value Applicable Signals EIA-232 subsec Board mounted Cable applied Header Plug Jumper Settings Jumper Function 76I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Drawings Figure B.11 2500S Serial Controller, top view Figure B.13 2500S Serial Controller ELO Part Numbers Part Number Description Cables Stylus 82I n t e l l i T o u c h / S e c u r e T o u c h G u i d e Glossary Page Glossary-85 Page Glossary-87 Vertical Refresh Rate-See Refresh Rate Index Page Page

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