IntelliTouch 10-Year Warranty. . . . . . . . . iii
Chapter 1
IntelliTouch Technology . . . . . . . . . . . . 1-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
The IntelliTouch Touchscreen . . . . . . . . . . . . . . 1-2
The IntelliTouch Controller. . . . . . . . . . . . . . . . . 1-3
Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . 1-4
Chapter 2
Component Installation. . . . . . . . . . . . . 2-5
Safety Information . . . . . . . . . . . . . . . . . . . . . . . 2-5 Work Area. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Protective Clothing . . . . . . . . . . . . . . . . . . . . 2-6 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Design Considerations for CRTs and LCDs . . . 2-6 Bezel Design . . . . . . . . . . . . . . . . . . . . . . . . 2-7 CRT Integration . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Safety Information . . . . . . . . . . . . . . . . . . . . 2-8 Definition of Terms:. . . . . . . . . . . . . . . . . . . . 2-9 Suggested Tools . . . . . . . . . . . . . . . . . . . . . . 2-9 Summary of Installation Steps . . . . . . . . . . 2-10 Incoming Inspection . . . . . . . . . . . . . . . . . . 2-11 Unpacking the Touchscreen . . . . . . . . . 2-11 Testing the Monitor . . . . . . . . . . . . . . . . 2-11 Disassembling the Monitor . . . . . . . . . . . . . 2-11 Remove the Back Case . . . . . . . . . . . . . 2-12 Discharge the CRT . . . . . . . . . . . . . . . . 2-12 Remove the Electronic Chassis. . . . . . . 2-13 Remove the CRT . . . . . . . . . . . . . . . . . . 2-15 Verify Touchscreen Fit . . . . . . . . . . . . . . 2-16 Attaching the Touchscreen . . . . . . . . . . . . . 2-18 Spacing the CRT from the Bezel . . . . . . . . 2-20 Installing the Controller. . . . . . . . . . . . . . . . 2-21 Internal Serial Controller (2500S) . . . . . 2-22 External Serial Controller. . . . . . . . . . . . 2-25 Internal USB Controller (2500U) . . . . . . 2-27 Routing the Touchscreen Cables . . . . . . . . 2-29 Reassembling the Monitor . . . . . . . . . . . . . 2-29 Sealing the Monitor . . . . . . . . . . . . . . . . . . . . . 2-30 Sealing Material Selection . . . . . . . . . . . . . 2-31 System Evaluation . . . . . . . . . . . . . . . . . . . 2-31 LCD Integration . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Safety Information . . . . . . . . . . . . . . . . . . . 2-32 Summary of Installation Steps. . . . . . . . . . 2-33 Unpacking the Touchscreen . . . . . . . . . . . 2-33 Testing the Monitor . . . . . . . . . . . . . . . . 2-33 Disassembling the LCD Monitor . . . . . . . . 2-34 Definition of Terms . . . . . . . . . . . . . . . . 2-34 Tools and Equipment . . . . . . . . . . . . . . 2-35 Required Parts for Serial Connection . . 2-35 Required Parts for USB Connection . . . 2-35 Optional Parts for Serial Connection. . . 2-36 Optional Parts for USB Connection . . . 2-36 Notes on Disassembling the Monitor . . . . . 2-36 Removing the Rear Case . . . . . . . . . . . . . 2-37 Removing the LCD . . . . . . . . . . . . . . . . . . 2-37 Determining Touchscreen Fit . . . . . . . . . . . 2-38 Mounting the Touchscreen. . . . . . . . . . . . . 2-39 Sealing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41 Spacing the LCD from the Bezel . . . . . . . . 2-41 Installing the Controller . . . . . . . . . . . . . . . 2-42 Internal Serial Controller (2500S) . . . . . 2-42 Internal USB Controller (2500U) . . . . . . 2-43 Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-44 Parasitic Tap of 5Vdc . . . . . . . . . . . . . . 2-44
Parasitic Tap of 7-30Vdc (DC to DC converter) . . . . . . . . . . . . . . . . . . . . . . . 2-45
Modifying the Case for Serial Output. . . . . 2-46 Modifying the Case for USB Output. . . . . . 2-46 Re-assembling the Display . . . . . . . . . . . . 2-47
Appendix A
Troubleshooting Guide . . . . .A-49
The Troubleshooting Process . . . . . . . . . . . . . A-49
Display Problems . . . . . . . . . . . . . . . . . . . . . . A-50
Software Troubleshooting . . . . . . . . . . . . . . . . A-50
Video Alignment Problems . . . . . . . . . . . . A-51
Hardware Troubleshooting . . . . . . . . . . . . . . . A-51
Serial Controller . . . . . . . . . . . . . . . . . . . . . A-52
Using the COMDUMP Utility . . . . . . . . . A-52
2500S Controller Protocol . . . . . . . . . . . . A-53 A-4002 Controller Protocol . . . . . . . . . . . A-53
RS-232 Connections. . . . . . . . . . . . . . . A-54
Power Connections . . . . . . . . . . . . . . . . A-55
Touchscreen and Touchscreen Cables. . . . . . A-56
IC1 Cable . . . . . . . . . . . . . . . . . . . . . . . A-57
EC2 Cable. . . . . . . . . . . . . . . . . . . . . . . A-57
Table of Contents
