Troubleshooting | EMC QLA22xx, QLA23xx specs

B

Troubleshooting

This appendix contains information on troubleshooting problems.

◆ Problems and Solutions

B-2

Troubleshooting

B-1

Image 73

EMC QLA22xx, QLA23xx manual Troubleshooting

Contents

REV A01 August Trademark Information Copyright 2001-2003 EMC Corporation. All rights reserved Contents LUN Chapter Configuring an EMC Boot Device Problems and Solutions Index Appendix B TroubleshootingAppendix a Third-Party Software EMC Fibre Channel with QLogic HBAs in Windows Hosts EMC uses the following conventions for notes, cautions, PrefaceDamage to the system or equipment. The caution may apply to Hardware or software Palatino Related Documentation Typographical ConventionsBold Introduction Understanding Persistent Binding in a Fabric Environment Understanding Persistent Binding in a Fabric Environment HBA Installing Configuring the HBA Driver Downloading QLogic Drivers Firmware Verifying Documentation Introduction Installing an HBA Check for an Updated HBA Driver Move the jumpers, onto pins 1-2 if not already there Reconfigure the HBA Jumper Set the HBA FC-AL Loop ID Installing an HBA Pre-Configured EMC HBA SettingsSettings Advanced Adapter Settings , and Extended Firmware Settings To set the first HBA, follow these procedures Configuring Nvram for Stratus ftServers Fibre-Down Servers Firmware/BIOSWith Embedded QLogic HBAs Example Flasutil /L /F /N NVRAM23o.DAT To load firmware/BIOS and Nvram settings, type Press the Down Arrow until you select Data Rate then press EMC HBA Settings Installing the HBA Driver Select have Disk Administrative Tools, Computer Management EMC Fibre Channel with QLogic HBAs in Windows Hosts Double-click the Scsi & RAID Controllers icon EMC Fibre Channel with QLogic HBAs in Windows Hosts Upgrading to Windows 2003 from Windows 2000 or Windows NT EMC Fibre Channel with QLogic HBAs in Windows Hosts Configuring an EMC Boot Device Configuring an EMC Boot Device LUN How to Determine I/O Latency and Load on the Boot Save to Disk Boot CrashdumpBehavior Configuring a Symmetrix Boot Device From the Host Adapter Settings menu, select Host Adapter From the Configuration Settings menu, select Host AdapterSelect Current Boot Node Name and press Enter Configuration Settings menu Boot Device InstallingWindows OS onto Windows NT From this point, press S to specify additional devices HP ProLiant BL20p G2 Windows Installation Procedure Configuring a CLARiiON Boot DeviceFlowchart Installation procedure includes steps you must follow in a Configuring a CLARiiON Boot Device Requirements Configurations, Revisions Hardware Software RequirementsRequirements, and related documentation Topologies Media Requirements Preparing the Storage SystemRequired media includes the following Press ESC to return to the previous menu Configuring a CLARiiON Boot Device EMC Fibre Channel with QLogic HBAs in Windows Hosts What Next? Node NameContinue to Preparing the Server on Physical Connection of Only One SP Port to the Fabric Preparing the Server Select Set Boot Controller Order Configuring the HP ProLiant BL20p G2 Boot Bios Configuring the HBA CTRL-Q G2 Windows 2000 OS Installation on Windows Licensing Agreement appears HP ProLiant BL20p G2 Windows 2000 OS Installation Verifying HBA Driver Digital Signature Installation EMC Fibre Channel with QLogic HBAs in Windows Hosts Configuring Installing AdditionalAdditional Boot Port Navisphere Host EMC Fibre Channel with QLogic HBAs in Windows Hosts Configuring a CLARiiON Boot Device On the Computer Management window, click Disk Management Trespassing the Boot LUN Using atftrespass Starting a Fresh Installation Boot Time and LUN Availability EMC Symmetrix EMC CLARiiON Replacing a Boot HBA Stop Error fatal blue screen Indicates host failure How a Server Responds to Failure in the Boot LUN PathExplanations of Entries Ntosknl Bsod Known Issues EMC Fibre Channel with QLogic HBAs in Windows Hosts Third-Party Software QLogic SANSurfer SANBlade Manager After completing these changes, reboot the host system Veritas Volume Manager 3.x for Windows EMC Fibre Channel with QLogic HBAs in Windows Hosts Troubleshooting Problem Problems and SolutionsSolution Contain this correction EMC Support. Windows 2003 driver 8.2.2.20 and later alreadyEMC Primus case emc69308 Direct-connect to EMC CLARiiON A host may log a message noting that disk has reached a EMC Fibre Channel with QLogic HBAs in Windows Hosts Index Index