Where To Get Help

Internet Support

Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Visit http://www.presentersonline.com to access tips, templates, and training for developing successful presentations.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday.

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Before you call, please have the following information ready:

■Product name (PowerLite 6110i)

■Product serial number (located on the back of the projector)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer or video configuration

■Description of the problem

106Solving Problems