35040

Operators Manual

B.6 Troubleshooting

This section outlines steps that the operator may take to identify and correct problems.

Symptom: "Configuration Error" displayed.

ADC

Configuration Error

Service Required

Error Number : 16

Cause: The instrument has lost the calibration or customization data.

Action: Convert the configuration error number to a binary value using a program such as the Windows® Calculator and use the table below to determine the extent of the problem. For example, a configuration error of “18” corresponds to a binary value of “10010” (bits 5 and 2 set), which indicates that the customization for both the ion chamber and settings are invalid.

Bit

Description

Action

1

Operator settings are

Select the proper settings

 

invalid.

from the front panel.

2

Customization settings are

Reinstall settings using the

 

invalid.

Customization software.

3

Electrometer calibration

Do NOT make

 

settings are invalid.

measurements. Return

 

 

instrument for repair.

4

Bias calibration settings are

Do NOT make

 

invalid.

measurements. Return

 

 

instrument for repair.

5

Ion chamber customization

Reinstall ion chambers using

 

settings are invalid.

the Customization software.

6

Ion chambers cannot be

Return instrument for repair

 

read.

to correct problem.

7

Additional operator settings

Select the proper settings

 

are invalid.

from the front panel.

8

Timer interval customization

Reinstall settings using the

 

settings are invalid.

Customization software.

9

Additional calibration

Do NOT make

 

settings are invalid.

measurements. Return

 

 

instrument for repair.

Explanation: The instrument detects whether the stored parameters are valid at power-up. If the parameters are invalid, it will affect one or more of the measurements. The operator may restore some of the information either by selecting options from the front panel or by running the customization software. Invalid calibration settings require a new calibration. Follow the recommendations in the above table.

Symptom: "Current Overrange" displayed.

B-12

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Fluke 35040 manual Configuration Error Service Required Error Number