Gateway GT4015H manual 140, Memory card reader, Modem cable or DSL, Modem dial-up

CHAPTER 11: Troubleshooting www.gateway.com

You get the following “Download Error” message when the Media Center tries to update the Program Guide:

Memory

Help & Support

For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the phrase memory error in the Search box, then click the arrow.

■You must be connected to the Internet to update the Program Guide. Make sure that your Internet account is set up and connected to the Media Center computer. For information about manually updating the Program Guide, see “Manually updating the Media Center Program Guide” on page 87.

You see a “Memory error” message

■Use a third-party diagnostic program to help determine if a memory module is failing.

You see a “Not enough memory” error message

■Close all programs, then restart your computer.

Memory card reader

Drive letters for the memory card slots do not appear in the My Computer window

■Reboot your computer.

Modem (cable or DSL)

Tips & Tricks For the location of your network jack, see the poster or hardware guide.

■See the documentation that came with your modem for additional troubleshooting information.

Modem (dial-up)

■ See also “Internet” on page 136.

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