Gateway GT4015H manual

CHAPTER 11: Troubleshooting www.gateway.com

2Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens.

3Right-click the name of the printer you want to be the default printer, then click Set as Default Printer.

■Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver.

You see a “Printer queue is full” error message

■Make sure that the printer is not set to work offline.

Help & Support

For more information about printer troubleshooting, click Start, then click Help and Support. Type the phrase printer troubleshooter in the Search box, then click the arrow.

To make sure that the printer is not set to work offline:

1Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens.

3Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark.

■Wait until files have been printed before sending additional files to the printer.

■If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory.

You see a “Printer is out of paper” error message

After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper.

Sound

Help & Support For more information about sound troubleshooting, click Start, then click Help and Support. Type the phrase sound troubleshooter in the Search box, then click the arrow.

You are not getting sound from the speakers

■Make sure that the speakers are turned on.

■Make sure that the volume controls are turned up. For more information, see “Adjusting the volume” on page 15.

■Make sure that mute controls are turned off. For more information, see “Adjusting the volume” on page 15.

■If you are using external speakers, see the speaker setup poster to check your speaker connections.

■Make sure that the universal jacks are configured correctly. For more information, see “Configuring the audio jacks” on page 18.

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