Gateway GT4015H manual 145, Networks, Passwords, Power, Printer

www.gateway.com Troubleshooting

Networks

Help & Support

For more information about network troubleshooting, click Start, then click Help and Support. Type the phrase network troubleshooting in the Search box, then click the arrow.

You cannot connect to your company network

Every network is unique. Contact your company computer department or network administrator for help. For more information about setting up a network in your home, see “Networking Your Computer” on page 87.

Passwords

Your computer does not accept your password

■Make sure that CAPS LOCK is turned off, then retype the password.

Power

Your computer will not turn on

■Make sure that your power cord is connected correctly to your computer.

■If your computer is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.

■Make sure that the power cord is free from cuts or damage. Replace any damaged cables.

Printer

The printer will not turn on

■Make sure that the printer is online. Many printers have an online/offline button that you may need to press.

■Make sure that the power cable is plugged into an AC power source.

The printer is on but will not print

■Check the cable between the printer and your computer. Make sure that it is connected to the correct port.

■Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online.

■Check the cable for bent or broken pins.

■If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup.

To set a default printer:

1Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

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