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6.6.3Event report SG Series
In case of failure or malfunctioning, before calling the nearest Service Center, please note the most important data of your UPS and the most recent events.
In order to make the diagnosis easier from our Diagnostic Center we suggest you make a copy of this page, fill it out with the requested data and send it by fax.
Unit No.: | __ __ __ __ __ - __ __ __ __ - __ __ __ __ | Series No.: …….. | UPS rating: …….. kVA | ||
Customer: | ..........................................……. | Place: | ......................…...........................…........ | ||
Date: | ...…...... / ............ | / .......….....….. | Sent by: | .....…..........................................….......… | |
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1.Record the exact UPS status on the panel when the failure appeared.
2.On the LCD panel, enter the alarms mode and record the alarms/messages in the list below indicating at least 5 events before the failure time.
Remark: exact data and time are very important.
LED 1 | ON | OFF |
LED 2 | ON | OFF |
LED 3 | ON | OFF |
LED 4a | ON | OFF |
LED 4b | ON | OFF |
LED 5 | ON | OFF |
LED 6 | ON | OFF |
LED 7 | ON | OFF |
LED 8 | ON | OFF |
LED 9 | ON | OFF |
LOAD | _______ % |
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BATTERY _______ minutes
Description of repair actions taken:
....................................................…………….
....................................................…………….
....................................................…………….
Actual situation:
....................................................…………….
....................................................…………….
....................................................…………….
Remarks:
| Event |
| Event |
| UPS |
| DATE |
| Time |
| No. |
| Code |
| Status |
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| h.m.s | |
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| 255 |
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| 254 |
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| 253 |
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| 252 |
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| 251 |
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| 250 |
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| 249 |
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| 248 |
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| 247 |
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| 246 |
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| 245 |
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| 244 |
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| 243 |
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| 242 |
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| 241 |
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| 240 |
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| 239 |
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| 238 |
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| 237 |
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| 236 |
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| 235 |
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| 234 |
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| 233 |
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| 232 |
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| 231 |
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…………………………………………………………………………………………………………………..
…………………………………………………………………………………………………………………..
OPM_SGS_USM_10K_40K_0US_V010.doc | 41/88 | Operating Manual SG Series 10, 20, 30 & 40 kVA |