Solving PostScript (PS) errors

The following situations are specific to PS language and might occur when several printer languages are being used.

Note

To receive a printed or an on-screen message when PS errors occur, choose this option in the

 

PS printer driver or the embedded Web server.

 

 

 

 

 

 

Symptom

Possible Cause

Solution

The job prints in Courier (the printer default typeface) instead of the typeface you requested.

The requested typeface is not downloaded. A personality switch might have been performed to print a PCL job just before the PS printing job was received.

Download the desired font and send the print job again. Verify the type and location of the font. Download the font to printer, if applicable. See the software documentation.

A PS error page prints.

Print job might not be PS.

Make sure the print job is a PS job. Check to see whether the program expected a setup or PS header file to be sent to the printer.

VM Error

This is a PS font error that occurs

 

when you are using several fonts.

Select Unlimited Downloadable Fonts from the printer driver.

Range Check

This is a PS font error that occurs

 

when you are using several fonts.

￿Try printing from a different tray.

￿Select Unlimited Downloadable Fonts from the printer driver.

96 Problem solving and maintenance

EN