Service Calibrations

 

 

 

Calibration Error:

1002 (User)

Problem

The Line Sensor pattern is not printed. Firmware error.

Description:

 

Corrective Action:

Try the following:

 

 

￿ Power the Printer OFF and ON (using the power switch at the

 

 

back of the printer) to reset the memory.

 

 

￿ Upgrade the Firmware￿Ÿ￿Page 9-13.

 

 

 

Calibration Error:

1003 (User)

Problem

Firmware Error.

Description:

 

Corrective Action:

Try the following:

 

 

￿ Perform Printhead Recovery (Ÿ￿Page 6-15)￿and repeat the

 

 

Printhead Alignment (Ÿ￿See the User’s Guide).

 

 

￿ Power the Printer OFF and ON (using the power switch at the

 

 

back of the printer) to reset the memory.

 

 

￿ Upgrade the Firmware Ÿ￿Page 9-13.

 

 

 

Calibration Error:

1004 (User)

Problem

The Line Sensor cannot detect all the lines in the printed pattern.

Description:

 

Corrective Action: Try the following:

￿Perform Printhead Recovery (Ÿ￿Page 6-15).

￿Perform the Service Scan-Axis Calibration Ÿ￿Page 5-7.

￿Check the pattern to see if a Printhead is not printing correctly

and, if there are defects in the pattern, recover the failing Printhead(s) Ÿ￿Page 6-15.

￿If Printhead recovery does not solve the problem, replace the failing Printhead(s) and repeat the Printhead Alignment (Ÿ￿See the User’s Guide).

￿If the media used is a color media try the Printhead Alignment

with opaque media with no patterns and if the error persists, replace the Lens Cover Ÿ￿Page 9-5.

￿Replace the Carriage Assembly Ÿ￿Page 8-46.

HP DesignJet 5000 and 5500 Series Printers Service Manual

5-29

Page 159
Image 159
HP 5000 manual Power the Printer OFF and on using the power switch at

5000 specifications

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